Client Success Stories

Case Studies: Custom Software, Web Apps & AI Built in Perth

See how we help WA businesses cut admin time, reduce errors and launch new digital products faster. Browse 20 real projects across healthcare, hospitality, mining, logistics and more.

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37+Success Stories
21Industries Served
98%Client Satisfaction
18+ Years Delivering Custom Software
Secure & Compliant Integrations
Fixed Price Quotes
Perth-Based, Serving Melbourne, Sydney, Brisbane

Showing 37 of 37 case studies

Real-Time Analytics Dashboard (Enterprise Case Study) - National Retail Chain
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Retail & E-commerce 7 months

Real-Time Analytics Dashboard (Enterprise Case Study)

Real-time reporting for a 200+ store retailer We helped a national retail chain move from delayed, spreadsheet-heavy reporting to a real-time analytics dashboard that shows sales, stock and customer trends in one place. Built by our Perth team, the platform gave leaders and store managers faster answers and better day-to-day decisions.

National Retail Chain

Data EngineeringBusiness IntelligenceCustom Software Development
Real-timeData availability (previously 2-week lag)
45%Improvement in inventory turnover
23%Reduction in stockouts
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Headless E-commerce Platform (Perth Case Study) - Australian Fashion Group
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Retail & E-commerce 6 months

Headless E-commerce Platform (Perth Case Study)

Headless commerce rebuild for a multi-brand retailer We helped an Australian fashion group bring four separate online stores into one faster, easier-to-manage e-commerce platform - without losing each brand's look and feel. Results: - 34% higher conversion rate - 60% lower platform costs - 156% performance improvement - 28% higher average order value If you're a Perth/WA business running multiple sites, struggling with slow load times, or stuck with expensive upgrades, we can help. Book a quick call.

Australian Fashion Group

Ecommerce DevelopmentWeb DevelopmentWeb Design
156%Improvement in site performance
34%Increase in conversion rate
28%Growth in average order value
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Multi-Channel Ecommerce Platform (Australian Case Study) - Australian Outdoor Retailer
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Retail & E-commerce 4.5 months

Multi-Channel Ecommerce Platform (Australian Case Study)

Unified selling across website, eBay, Amazon, and Google Shopping An Australian outdoor and camping retailer was managing four sales channels manually - copying listings, juggling stock counts, and losing orders. We built a central platform that syncs everything automatically. Results: - 42% increase in online revenue - 90% reduction in overselling incidents - 15 hours per week saved on manual updates - 3x more products listed across channels

Australian Outdoor Retailer

Ecommerce DevelopmentCustom Software DevelopmentWeb Development
42%Increase in online revenue
90%Reduction in overselling incidents
15hrsSaved per week on manual updates
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B2B Ordering Platform for Wholesaler (Australian Case Study) - Australian Food Wholesaler
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Wholesale & Distribution 5.5 months

B2B Ordering Platform for Wholesaler (Australian Case Study)

Self-service trade ordering with tiered pricing and Xero integration An Australian food wholesaler was taking orders by phone, email, and fax. We built a B2B ordering platform that lets trade customers self-serve - with their own pricing, credit terms, and order history. Results: - 60% of orders now self-service - 35% increase in average order value - 8 hours per day saved on order processing - 98% order accuracy (up from 89%)

Australian Food Wholesaler

Ecommerce DevelopmentCustom Software DevelopmentWeb Development
60%Of orders now self-service
35%Increase in average order value
8hrsSaved per day on order processing
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Niche Marketplace Platform (Australian Case Study) - Australian Artisan Marketplace
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Retail & E-commerce 6 months

Niche Marketplace Platform (Australian Case Study)

Multi-vendor marketplace for Australian artisan producers We built a marketplace connecting Australian small-batch food and drink producers with consumers who want to buy direct. Sellers manage their own shops, and the platform handles payments, reviews, and fulfilment coordination. Results: - 200+ sellers onboarded in first 6 months - 78% seller retention rate - $1.2M GMV in year one - 4.8 star average seller rating

Australian Artisan Marketplace

Ecommerce DevelopmentCustom Software DevelopmentWeb Development
200+Sellers onboarded in 6 months
78%Seller retention rate
$1.2MGMV in year one
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Legacy Application Modernisation (Perth Case Study) - Government Utility Provider
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Government & Utilities 8 months

Legacy Application Modernisation (Perth Case Study)

Transforming a 20-year legacy system into a stable, secure platform (Perth) A government utility provider needed to keep critical billing and customer systems running while upgrading old technology. Results delivered: - 99.95% reliability (up from 97%) - 70% lower maintenance costs - 5x faster delivery of new features - 0 security incidents after migration

Government Utility Provider

Application ModernizationCloud MigrationDevOps
99.95%System reliability (up from 97%)
70%Reduction in maintenance costs
5xFaster new feature delivery
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Healthcare Business Intelligence & Analytics Platform (Perth Case Study) - Private Hospital Group
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Healthcare 5 months

Healthcare Business Intelligence & Analytics Platform (Perth Case Study)

A private hospital group needed faster, clearer reporting across three facilities. We built a cloud-based business intelligence (BI) and healthcare analytics platform that brings clinical, financial and operational data into one place - so leaders can see bed occupancy, theatre utilisation and profitability in near real time.

Private Hospital Group

AnalyticsData EngineeringBusiness Intelligence
Real-timeOperational visibility (was 2 weeks)
15%Improvement in theatre utilisation
$2.1MRevenue identified from data insights
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Supplier Portal for WA Manufacturing Company - Western Australian Manufacturer
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Manufacturing 4 months

Supplier Portal for WA Manufacturing Company

Streamlined procurement and supplier management for a growing Australian manufacturer. We built a supplier portal that centralised purchase orders, invoices, and communication - cutting admin time and improving supplier relationships. Key results: 60% reduction in procurement admin time 45% faster invoice processing 35% fewer order discrepancies $180k annual savings

Western Australian Manufacturer

Web Portal DevelopmentWeb Application DevelopmentAPI Integration
60%Reduction in procurement admin time
45%Faster invoice processing
35%Fewer order discrepancies
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Learning Management Portal for National Training Provider - National Training Provider (RTO)
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Education & Training 5 months

Learning Management Portal for National Training Provider

Custom LMS platform for an RTO delivering compliance training across Australia. We built a learning portal that handles course delivery, progress tracking, and certification - replacing their clunky off-the-shelf LMS. Key results: 40% improvement in course completion rates 75% reduction in admin time for certificates 4.7/5 learner satisfaction 200% increase in training capacity

National Training Provider (RTO)

Web Portal DevelopmentWeb Application DevelopmentCustom Software Development
40%Improvement in course completion rates
75%Reduction in certificate admin time
4.7/5Learner satisfaction rating
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Member Portal for WA Football Club Association - WA Regional Football Association
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Sports & Recreation 5 months

Member Portal for WA Football Club Association

All-in-one club management portal for a regional football association. We built a member portal that handles registrations, team management, fixtures, and payments - replacing five different systems. Key results: 70% reduction in registration admin time 95% member adoption within first season $45k saved on software subscriptions 50% fewer committee volunteer hours

WA Regional Football Association

Web Portal DevelopmentWeb Application DevelopmentPayment Integration
70%Reduction in registration admin time
95%Member adoption in first season
$45kSaved on software subscriptions annually
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Performance Incentive Platform for National Sales Organisation - National Sales Organisation
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Professional Services 4 months

Performance Incentive Platform for National Sales Organisation

Custom incentive scheme software for a sales team of 85 across Australia. We replaced their quarterly spreadsheet nightmare with a real-time KPI and bonus calculation tool that everyone trusts. Key results: 90% reduction in bonus calculation time Zero disputes in first 6 months 22% improvement in sales team performance $320k annual admin savings

National Sales Organisation

Internal Business ToolsWeb Application DevelopmentCustom Software Development
90%Reduction in bonus calculation time
ZeroBonus disputes in first 6 months
22%Improvement in sales performance
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Custom Timesheet System for Perth Construction Company - Perth Construction Company
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Construction 3.5 months

Custom Timesheet System for Perth Construction Company

Web-based timesheet tool for a construction company with 200+ field workers. We replaced paper timesheets and manual payroll with a mobile-friendly system that syncs straight to Xero. Key results: 95% reduction in payroll processing time $89k saved annually on admin 99.5% timesheet accuracy 4 hours saved per manager per week

Perth Construction Company

Internal Business ToolsWeb Application DevelopmentCustom Software Development
95%Reduction in payroll processing time
$89kAnnual admin savings
99.5%Timesheet accuracy rate
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Quoting Software for National Electrical Contractor - National Electrical Contractor
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Trades & Construction 4 months

Quoting Software for National Electrical Contractor

Custom quoting tool for an electrical contracting business with 12 estimators. We replaced their Word templates and pricing spreadsheets with a proper quoting system connected to their accounting software. Key results: 70% faster quote turnaround 35% improvement in quote-to-win ratio $215k additional revenue from faster quotes Zero pricing errors in first year

National Electrical Contractor

Internal Business ToolsWeb Application DevelopmentCustom Software Development
70%Faster quote turnaround time
35%Improvement in quote-to-win ratio
$215kAdditional revenue from faster response
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Health & Safety Software for WA Mining Contractor - WA Mining Services Contractor
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Mining & Resources 5 months

Health & Safety Software for WA Mining Contractor

Digital safety management system for a mining services contractor with 350 workers. We replaced paper-based safety processes with a mobile-first tool that works on remote sites. Key results: 80% faster incident reporting 100% compliance audit pass rate 60% reduction in safety admin hours 45% fewer near-miss under-reports

WA Mining Services Contractor

Internal Business ToolsWeb Application DevelopmentCustom Software Development
80%Faster incident reporting
100%Compliance audit pass rate
60%Reduction in safety admin hours
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Executive Dashboard for National Logistics Company - National Logistics Provider
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Logistics & Transport 4 months

Executive Dashboard for National Logistics Company

Real-time executive dashboard pulling data from 7 systems into one view. We gave the leadership team of a growing logistics business complete visibility across their operations - without waiting for someone to build a report. Key results: 85% less time spent on monthly reporting Real-time visibility across 7 systems $150k annual savings on BI tooling 3x faster decision-making on fleet allocation

National Logistics Provider

Dashboards & ReportingWeb Application DevelopmentCustom Software Development
85%Less time spent on monthly reporting
7Systems connected into one view
$150kAnnual savings on BI tooling
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Operations Dashboard for Perth Manufacturing Plant - Perth Manufacturing Company
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Manufacturing 4.5 months

Operations Dashboard for Perth Manufacturing Plant

Live production tracking dashboard for a manufacturing plant with 3 production lines. We replaced whiteboards and shift handover spreadsheets with real-time visibility across the factory floor. Key results: 40% reduction in production downtime Real-time OEE tracking across 3 lines 25% improvement in on-time delivery $280k annual savings from efficiency gains

Perth Manufacturing Company

Dashboards & ReportingWeb Application DevelopmentCustom Software Development
40%Reduction in production downtime
Real-timeOEE tracking across 3 lines
25%Improvement in on-time delivery
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Sales & Marketing Dashboard for Digital Agency - Australian Digital Agency
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Professional Services 3.5 months

Sales & Marketing Dashboard for Digital Agency

Unified sales and marketing dashboard for a growing Australian digital agency. We connected their CRM, ad platforms, and accounting to show the full picture from first click to invoice. Key results: 50% less time on client reporting Full attribution from ad spend to revenue 30% improvement in lead qualification $180k identified in wasted ad spend

Australian Digital Agency

Dashboards & ReportingWeb Application DevelopmentAPI Integration
50%Less time on client reporting
FullAttribution from ad spend to revenue
30%Improvement in lead qualification
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Financial Reporting Dashboard for Multi-Entity Business Group - Australian Business Group
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Professional Services 4 months

Financial Reporting Dashboard for Multi-Entity Business Group

Consolidated financial dashboard for a business group with 6 entities on Xero. We replaced their monthly spreadsheet consolidation with real-time financial visibility across all companies. Key results: 90% reduction in monthly consolidation time Real-time P&L across 6 entities $95k annual savings on finance admin Daily cash flow visibility for first time

Australian Business Group

Dashboards & ReportingWeb Application DevelopmentXero Integration
90%Reduction in monthly consolidation time
Real-timeP&L visibility across 6 entities
$95kAnnual savings on finance admin
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Legacy Software to API Architecture (Perth Case Study) - Perth Services Company
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Professional Services 5 months

Legacy Software to API Architecture (Perth Case Study)

Upgrading a decades-old system to a modern API-based platform - without losing a single record. A Perth-based services company had outgrown their original software but couldn't afford to start from scratch. We separated the backend from the frontend, introduced a proper API layer, and gave them a modern interface - all while preserving 20+ years of business data. Results delivered: - 100% data preserved from legacy database - 60% reduction in maintenance costs - New features delivered 4x faster - Staff onboarding time cut from weeks to days

Perth Services Company

API DevelopmentApplication ModernizationCustom Software Development
100%Legacy data preserved - every record, every relationship
60%Reduction in ongoing maintenance costs
4xFaster delivery of new features and changes
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AI Integration Into Existing Business Software (Perth Case Study) - Perth Trade Services Company
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Trades & Field Services 3.5 months

AI Integration Into Existing Business Software (Perth Case Study)

Adding AI to a working system - smarter data entry, faster quoting, no disruption. A Perth trade services company had solid software but staff were buried in manual data entry and repetitive quoting. We plugged AI directly into their existing platform to automate the grunt work. Results delivered: - 70% less time spent on data entry - Quoting time reduced from hours to minutes - 95% accuracy on AI-generated quotes - Zero disruption to existing workflows

Perth Trade Services Company

AI DevelopmentAPI DevelopmentCustom Software Development
70%Reduction in manual data entry time
90%Faster quoting - minutes instead of hours
95%Accuracy on AI-generated quotes
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