Integration

Salesforce Integration Services Australia for Sales & Finance Teams

Salesforce integration services Australia for accounting, delivery, support and marketing systems. Salesforce API integration and custom Salesforce integration so Closed Won deals become invoices, accounts stay in sync and pipeline meets reality.

Perth-based. Australia-wide. Fixed-price quotes.

  • AU-wide Perth-based · servicing Australia
  • 18+ yrs Building software
  • Salesforce Api certified
  • Fixed Price scopes, no surprises
Connected Stack

We plug Salesforce into the tools your business already runs

The systems businesses most often ask us to sync with Salesforce — accounting, ERP, eCommerce, project delivery and reporting. Click any platform to see its dedicated integration page.

How it runs

Your Salesforce integration services Australia project, end to end

Three stages. No surprises. Your live Salesforce data stays untouched until cutover. Every Salesforce API integration is delivered personally by the founder, from scoping call through to go-live.

  1. Week 0

    Salesforce Integration Audit

    15-minute scoping call. We map your Salesforce setup, the systems you need it connected to (deals, contacts, invoicing, automations), and the specific workflow gaps. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    Integration built in a sandbox and parallel-run against your live Salesforce data for two weeks. Every record mapping, field translation and event trigger validated before production. No risk to live deals or pipelines.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
What We Build

Salesforce integration services Australia, by workflow

Deal to invoice, account sync, support, project delivery, marketing and reporting. Our custom Salesforce integration work covers each one differently. Pick a tab to see how yours would take shape.

Opportunity to invoice sync

When a Salesforce opportunity reaches Closed Won, a draft or approved invoice is created in Xero, MYOB, or QuickBooks. Opportunity products map to invoice line items with correct pricing, quantities and tax codes.

Handles milestone-based invoicing (invoice on project milestones), retainer billing (recurring invoices from a single opportunity), and one-off project invoices.

Account and contact sync

Salesforce accounts and contacts sync to your accounting software, helpdesk and project management tools. New records created, existing records updated, duplicates prevented.

Bidirectional where needed — billing address updated in accounting flows back to Salesforce. Contact role changes reflect across systems.

Support and case integration

Salesforce Cases or third-party helpdesk tickets (Zendesk, Freshdesk, Intercom) surfaced in the Salesforce account record. Support history visible to sales and account management.

Escalation triggers, SLA tracking and resolution data all flow between systems so nothing falls through the cracks.

Project and delivery integration

Salesforce opportunities trigger project creation in Monday.com, Asana, Jira, or your project management tool. Delivery status syncs back to Salesforce so sales sees project progress.

Resource allocation, milestone completion and time tracking data available in the Salesforce account record.

Marketing platform integration

Salesforce leads and contacts synced with your marketing automation platform — Pardot, HubSpot Marketing, Marketo, or ActiveCampaign. Lead scoring, campaign attribution and engagement data flow both ways.

Marketing knows which leads converted. Sales knows which campaigns generated them. Attribution reporting actually works.

Cross-system reporting and dashboards

Salesforce pipeline data combined with accounting actuals, project delivery metrics and support satisfaction scores in Power BI, Tableau, or Looker Studio.

Forecast vs actual revenue. Win rate by product line. Customer health scores. All in one view, updated automatically.

Invoice and financial document management workflow
Business team managing customer account relationships
Support professional managing client case resolution
Team reviewing project delivery milestones and timelines
Marketing analytics showing campaign performance and lead attribution
Executive reporting dashboard with Salesforce and accounting data
Capabilities catalogue

Salesforce integration services we deliver

Every capability below has been delivered for a real Australian business — from a single Salesforce-to-Xero opportunity-to-invoice flow to multi-entity Salesforce orgs connected to NetSuite, Marketo and bespoke ERPs. If your scenario is not listed, ask — we build bespoke.

Salesforce ↔ accounting (Xero, MYOB, NetSuite)

  • Salesforce opportunity Closed Won → Xero invoice with line items
  • Salesforce opportunity Closed Won → MYOB invoice with tax codes
  • Salesforce CPQ output → NetSuite sales order automation
  • Salesforce → QuickBooks invoice creation and payment status sync
  • Multi-currency invoicing from Salesforce opportunities
  • Payment status from accounting back into Salesforce opportunity record
  • Recurring-billing automation from a single Salesforce opportunity

Salesforce ↔ ERP integrations

  • Salesforce ↔ NetSuite customer, item and sales-order sync
  • Salesforce ↔ Dynamics 365 two-way opportunity sync
  • Salesforce ↔ Odoo CRM and inventory module integration
  • Salesforce ↔ SAP Business One ERP integration
  • Multi-entity Salesforce org to multi-subsidiary ERP
  • Inventory availability from ERP visible on Salesforce quote
  • Manufacturing or distribution job creation from Salesforce

Salesforce custom object workflows

  • Custom-object automation across pipelines and record types
  • Apex trigger and flow integration with external systems
  • Salesforce Platform Events to external webhook bridge
  • Custom CPQ rules and pricing structures
  • Approval-process integration with finance or compliance systems
  • Custom-field sync with conditional logic per record type
  • Multi-record-type opportunity-to-invoice automation

Salesforce ↔ marketing automation

  • Salesforce ↔ Pardot lead scoring and nurture sync
  • Salesforce ↔ Marketo campaign attribution integration
  • Salesforce ↔ ActiveCampaign two-way lead and contact sync
  • Salesforce campaign-member status from marketing platform
  • Closed-loop revenue attribution back to marketing source
  • Lead routing automation by region, product and score

Salesforce migrations to/from HubSpot

  • HubSpot to Salesforce migration with contact, deal and history transfer
  • Salesforce to HubSpot migration including custom-property mapping
  • Dual-running phase with two-way contact sync during transition
  • Pipeline-stage mapping between Salesforce and HubSpot
  • Salesforce report rebuild in HubSpot post-migration
  • Historical activity-timeline migration between CRMs

Salesforce bulk-data & API integrations

  • Salesforce Bulk API for high-volume record sync
  • REST and SOAP API integrations with bespoke systems
  • Streaming API and Change Data Capture event listeners
  • Composite API calls for complex multi-object operations
  • OAuth and Connected App configuration for secure integrations
  • Salesforce Connect to external data sources (OData)
  • Custom Apex web services exposed to external partners
Pricing

How we price Salesforce integration services Australia

Cost depends on your Salesforce edition, custom objects, the systems you need connected and the exception cases. Here is how salesforce developer services and Salesforce API integration work gets scoped, from a free call to a fixed-price proposal.

Free discovery call

Tell us your Salesforce edition, what systems need connecting, and the workflows you want automated. We will tell you what is involved.

Fixed-price quote

Clear scope, fixed price. Covers build, testing, Salesforce configuration, and go-live. No hourly surprises.

Phased approach for complex orgs

Deal-to-invoice first, then account sync, then reporting. Each phase delivers value independently. Scale as you see results.

Why HELLO PEOPLE

Salesforce integrations
HELLO PEOPLE vs the alternatives

Zapier, n8n and enterprise iPaaS all connect Salesforce, in their own way. Here's how we compare on the things that actually matter to an SMB owner.

Concern HELLO PEOPLE Zapier / Maken8n / Self-hostedMuleSoft / Boomi
Setup for the Salesforce API We handle OAuth + custom objects Prebuilt Salesforce app, basic fieldsYou wire the Salesforce nodes yourselfWeeks of enterprise onboarding
Salesforce opportunity to order to invoice flow Full opportunity to closed-won to invoiced New record triggers onlyPowerful, you build each stepPowerful, priced accordingly
AU privacy law + BAS fit AU-native, Privacy Act and GST aware Generic, misses AU quirksGeneric, you code the rulesGeneric, needs configuration
Ongoing cost One-off + optional support plan Per-operation, foreverSelf-hosted infra + upkeepEnterprise licence
When Salesforce updates the API We patch, no extra charge Wait for Zapier to update the appYou update the Salesforce flow yourselfSupport-ticket queue
Direct access to the builder Email Kasun, get Kasun Chat support tierCommunity forumEnterprise support tier
Contact, opportunity and pipeline data ownership You own it, nothing sits with us Vendor holds middlewareYou own it (self-hosted)Vendor holds middleware
Unified B2B pipeline dashboard showing leads, jobs and revenue across connected systems
Case Study

Lead-to-revenue pipeline visibility for a B2B services firm

A professional services firm had leads in the CRM, jobs in a project tool and revenue in the accounting platform — with no view across the three. We connected the systems and built a unified pipeline so sales, delivery and finance all see the same data with attribution intact.

Read the full case study
3 Systems unified into one source of truth
85% Reduction in handover errors
6wk From scope to live integration
24/7 Live pipeline visibility

We spent half a day every week manually raising invoices from Salesforce deals. HELLO PEOPLE wired opportunities straight through to Xero and now Closed Won means invoiced. The integration paid for itself inside the first month.

Head of Operations Melbourne professional services firm · 60 staff
How It Works

How our Salesforce integration services Australia actually run

Every project is different, but the six-step structure stays the same. Discovery, data mapping, build, sandbox testing, go-live, then ongoing support as your Salesforce org keeps evolving.

Discovery & Org Review

We review your Salesforce org: custom objects, fields, automations, page layouts and the external systems that need connecting. We identify where manual work and data gaps exist today.

Data & Process Mapping

We map Salesforce objects and fields to the corresponding records in target systems. Opportunity products to invoice line items. Account hierarchies to accounting contacts. Every field accounted for.

Build

We build using Salesforce REST/Bulk APIs and target system APIs. Proper authentication (OAuth), rate limiting, bulk data handling and error management baked in from day one.

Sandbox Testing

Full testing in a Salesforce sandbox. Opportunities, accounts, edge cases and high-volume scenarios all validated before touching production.

Go-Live & Migration

Go live in production with monitoring. Historical data migration included if needed, backfilling Salesforce with accounting history or syncing existing accounts.

Ongoing Support

Salesforce releases three major updates per year. We monitor for breaking changes and keep the integration stable as your org evolves.

FAQs

Common questions about Salesforce integration

What do salesforce integration services australia actually deliver?

A live connection between Salesforce and the systems around it. Closed Won opportunities become invoices in Xero, MYOB or NetSuite. Accounts and contacts stay in sync with accounting, helpdesk and project tools. Payment status flows back into the opportunity record. Pipeline and revenue reporting finally match.

How much does custom salesforce integration cost in Australia?

Pricing depends on your Salesforce edition, custom objects, the systems involved and the exception cases. Book a free 15-minute call so we can understand the scope. You then get a fixed-price quote inside 48 hours. No hourly billing once we start.

How long does salesforce api integration take from kickoff to launch?

About 4 to 8 weeks for a straightforward Salesforce-to-accounting integration. Multi-system builds with project sync, support and reporting usually run 8 to 16 weeks, delivered in phases so you see working automations every couple of weeks instead of a big reveal at the end.

Do you handle salesforce to xero integration?

Yes. Opportunity products map to Xero invoice line items with the right tax codes, tracking categories and pricing. Payment status from Xero flows back into the Salesforce opportunity, so sales sees when a deal is actually paid, not just Closed Won.

How is this different from AppExchange connectors?

AppExchange connectors work for simple, standard setups. Once you have custom objects, CPQ, multi-entity billing, approval workflows or bidirectional sync with specific field mappings, a custom Salesforce integration gives you the control and reliability an off-the-shelf app cannot.

Which Salesforce editions do you support?

Professional, Enterprise, Unlimited and Developer editions. API access is required and comes standard in Enterprise and above. Professional edition needs the API add-on. We confirm during scoping so nobody hits a licensing wall halfway through the build.

Do you handle Salesforce CPQ and complex pricing?

Yes. CPQ output like quote line items, discounts and bundles can map directly to invoice line items in your accounting system. Tiered pricing, seat-based licensing and multi-year deals with milestone billing are all handled by the integration.

Do we own the integration code and IP?

Yes, 100 percent. Source code, Apex where needed, connector logic and documentation all belong to you. No licensing fees, no lock-in. Most clients stay with us for ongoing support because we already know the org and the release calendar.

Tell us about your Salesforce setup

Tell us your Salesforce edition, the systems it needs to connect to, and which workflows should trigger invoices, projects, support or reporting. We come back with the right integration path and a fixed-price scope.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.