Privacy Policy (Australia)
Last Updated: December 12, 2025
1. Introduction
Hello People ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter
- Engage our services
- Communicate with us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Project details
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and requests
- To send you project updates and communications
- To improve our website and services
- To analyze usage trends and preferences
- To send marketing communications (with your consent)
- To comply with legal obligations
- To detect and prevent fraud or security issues
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage on AWS infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
7. Your Rights
You have the right to:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data
- Object: Object to processing of your personal information
To exercise these rights, please contact us at info@hellopeople.com.au
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@hellopeople.com.au
Phone: 0425 531 127