Everyone is using AI, except you
Competitors talk about AI and your team already pastes work into ChatGPT, but none of it touches the systems your business runs on. We find the jobs where AI genuinely saves hours, and connect it properly.
Perth and Sydney · since 2007
An AI agency for the software you already run.
AI automation, AI agents, chatbots and AI integration, built into Xero, MYOB, your CRM and your job system by Australian AI developers. You speak to the developer on the first call.
- 18+ yrs Custom software in Perth
- 540+ 4.9-star verified reviews
- Fixed Price scopes, no surprises
- 100% Code ownership, no lock-in
- AU-wide Perth-based, servicing Australia
Australian owned and operated
Built here. Your data stays here.
- No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
- Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
- Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
Sound Familiar?
Six situations we hear every week from businesses in Perth, Melbourne, Sydney and Brisbane. If any of these sound like yours, we have probably fixed something similar this year.
Too many apps, no clear place to start
A new AI tool every week, a subscription for every task, and no way to tell which one fits. We review how your work actually runs, then recommend the few things worth doing, in order.
Your team is still the automation
Hours a day reading emails and attachments, keying invoices, chasing approvals and copying records between systems. Automation does the routine volume, and AI handles the reading.
Your systems do not talk to each other
Accounting, CRM, jobs and website all hold different parts of the same data. Double entry, missed updates, wasted staff time. We fix it with proper integrations.
Data trapped in old systems
MYOB, Reckon, Attaché, Access, Excel, Dynamics NAV or a custom database. Migrations that clean the data, keep the links, and land with fewer surprises.
Old software is holding you back
Access, PHP, desktop apps and unsupported software still running key parts of the business. We modernise them while protecting the logic already inside.
Building business software since 2007. More than 100 Australian projects. One developer you can ring.
What we actually do
You do not need new software.
You need AI working between the software you have.
You already bought the accounting system, the job system and the online store. Each one is fine on its own. The cost is the person carrying information between them. We put an AI driven integration and automation layer in that gap, so the systems you keep do the work together.
What you already run
What we build
The AI driven integration and automation layer
AI that reads the documents and emails coming in, integrations that keep every system agreed, and automation that moves the work along. A person approves anything unusual. Built around your process, not a template.
How AI automation worksWhat changes
- Documents and emails read and entered for you
- Nobody rekeys the same information twice
- Your team spends the week on customers, not admin
AI agency services
The AI services businesses ask us for most
Six places to start. Pick the one closest to the job you want done.
AI agents
AI agent development: agents that read what comes in, decide the next step and act in Xero, MYOB or your CRM.
AI automation
Invoices read and coded, emails sorted, orders keyed between systems. A person sees only the exceptions.
AI consulting and strategy
We review how your business runs and show where AI will pay for itself first, with a fixed scope.
AI chatbots and voice agents
Chatbots and voice agents for your website and phone line that answer from your own content.
AI development and integration
Australian AI developers who build AI into the software you already run, through its API.
AI knowledge search
Staff ask in plain words and get answers from your own procedures and manuals, with the source named.
The admin your team did by hand, done overnight by AI and automation
Jobs, orders, contacts and timesheets used to wait for someone to key them in. Now automation moves them between the software you already run while the office is closed, and AI matches what a rule cannot, such as a customer spelled two ways. Every record is checked before it posts, and anything that does not fit goes to a person instead of disappearing.
- Hours of keying, gone The records your team used to copy between Xero, MYOB, the CRM and the job system move on their own, so the week goes on customers instead of admin.
- AI for the judgement, rules for the routine Matching, reading and sorting go to AI. Totals, tax codes and duplicates are tested by rules first, so the figures in Xero or MYOB are the figures you expect.
- Nothing fails quietly A dropped connection retries on its own. A record that cannot be fixed automatically is flagged to your team the same day, with the reason attached.
- 02:00:04 ServiceM8 job to Xero invoice Posted
- 02:00:09 Shopify order to MYOB sale Posted
- 02:00:13 HubSpot deal to Xero contact Matched existing
- 02:00:21 Deputy timesheet to Xero Payroll Retried, posted
- 02:00:26 simPRO purchase order to MYOB bill Held for review
The supplier has no ABN on file. Nothing was posted, and it is waiting in the accounts inbox to fix.
4 records moved
1 held for a person
0 lost
“We were processing 200 invoices a week manually. Reading each one, typing amounts into Xero, coding to the right account. HELLO PEOPLE built an AI that does it in seconds. Our accounts team now handles exceptions instead of data entry.”
AI and automation
When is AI actually useful for a business?
Most AI pilots stall because they were bolted on to nothing. The model was never given the business's own material, never allowed to act in a real system, and never had a person on the exceptions. Get those three right and it does real work.
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Layer one
It can see your own material
Contracts, procedures, price lists, past jobs and email history, indexed where they already sit. It answers from your documents or says it cannot, rather than inventing something plausible.
How we build knowledge systems -
Layer two
It can act in the systems you run
Reading a document is not the job. Coding the invoice and posting it into MYOB or Xero, raising the purchase order, updating the customer, that is the job. An agent that cannot write anything back is a chatbot.
How we build agents -
Layer three
A person still handles the exceptions
You set the line: what it may finish on its own, what always reaches someone, and what the value threshold is. The routine volume goes automatically and the judgement calls do not.
How we build workflows
Case study
AI that reads every claim form, straight into the claims system
A national insurer had 35 staff reading 50,000 documents a month and keying them into its claims management system by hand. We kept that system and put AI in front of it: forms, medical reports and correspondence are read, checked and written in through the API, and anything the AI is unsure of goes to a person. The same team now works on the exceptions.
Read the full case study 85% Faster processing
98% Extraction accuracy
47 Document types read
12 min Per document, down from 3 days
Made for the way your industry really runs
We work with businesses that have real operational complexity: legacy systems, manual workflows, disconnected software, compliance requirements and data that needs to move safely between platforms.
Mining & Field Operations
Field apps, compliance systems, operational dashboards, document search and data capture across remote sites.
Healthcare & NDIS
Secure portals, referral workflows, client records, appointment systems, workflow automation and data privacy compliance.
Hospitality & Retail
POS integrations, reporting dashboards, booking systems, loyalty platforms and multi-site visibility.
Trades & Services
ServiceM8, simPRO, job management, quoting, scheduling and Xero/MYOB sync for field and trade businesses.
Professional Services
Client portals, document workflows, reporting, time tracking and AI knowledge search for firms that run on expertise.
Membership & Community
Membership systems, renewals, event bookings, portals, payment integrations and CRM connections.
What it looks like now
The business runs, but the admin never stops
- The same order is typed into three systems by three people
- Nobody trusts the report, so everyone keeps their own spreadsheet
- Customers ring the office to ask where their job is up to
- Month end takes a week and still needs adjusting
What it looks like after
The systems talk, and the week gets quieter
- Entered once, it appears everywhere it is needed
- One set of figures, traceable back to where they came from
- Customers check status and approve quotes themselves
- Month end reconciles because it never drifted
Every project is scoped and fixed-price before you commit, delivered by the founder, and handed over with the code and credentials in your name.
Book a 15-minute scoping callOur commitments
What you can hold us to
Every software company says it is business-focused and reliable. None of that is checkable. These are the things you can ask us to put in writing before you spend anything.
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A fixed price, agreed before anything starts
You get a written scope and a number. If the scope does not change, the number does not change. No hourly billing, no variations appearing at the end.
Ask for the scope document before you commit. It is the same one we build from.
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You own the code, the data and the credentials
Source code, documentation, API keys and hosting are handed over in your name at the end of the project. Nothing stays locked to us, and there is no per-seat licence.
It is written into the agreement, not offered as a favour later.
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The founder does the work
Kasun scopes it, builds it and answers your email. There is no account manager in between and nothing is passed to an offshore team.
You speak to the person who will write the code on the first call.
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Your live systems keep running while we build
The new system runs alongside the old one until the numbers reconcile. Cutover happens on a planned window you choose, not on a Friday afternoon.
Ask what the rollback plan is. There is one, and it is written down.
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18 years of the systems other developers decline
Access databases, unsupported PHP, MYOB Exo, Attache, Dynamics NAV and custom systems nobody documented. Over 100 Australian projects delivered.
Ask for a client in your industry doing something close to what you need.
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Support does not end at go-live
Thirty days of post-launch support is included, monitoring is on from day one, and errors raise an alert with the record attached rather than failing quietly.
Ask to see the monitoring. It is the same thing we watch.
Solutions
Where do most projects start?
Most clients do not come to us with a perfect technical brief. They come with a business problem. These are the most common places we start.
Turn your documents into answers
Connect AI to your policies, manuals, contracts, and SOPs. Your team asks natural-language questions and gets accurate, cited answers from your own data, not the internet.
Built for businesses in Perth, Melbourne, Sydney and Brisbane, and connected to the systems you already run.
A system built around how you work
Customer portals, booking systems, dashboards, workflow tools and internal business systems built around how your team actually works, not generic software that almost fits.
You get full ownership, no per-seat licensing and a system that can grow as the business changes.
Make your systems talk to each other
Xero, MYOB, Salesforce, ServiceM8, Cliniko, Deputy and dozens more. We build integrations that sync data in real time, eliminating double entry and giving you one source of truth.
Move your data without losing what matters
Migrating from MYOB, Reckon, Attaché, Access, Excel, Dynamics NAV or a custom system is rarely just an export and import. We handle data cleaning, reconciliation checks and transition planning so you move with less risk.
Move off Access, PHP or desktop. Keep the logic
Access databases, old PHP systems and desktop apps that still run key parts of your business, fragile, single-user, or unsupported. We rebuild them as modern web applications preserving your forms, queries, workflows and business logic.
No data loss. No re-training from scratch. The same system your team already knows, built properly for the web.
Automate your approval and process chains
Job requests, approvals, handoffs, escalations. Most of this can be automated with smart workflow software. We build systems that route work, notify the right people, and track every step.
See your business in real time
Pull data from your CRM, ERP, POS, and field tools into live dashboards that show you what matters. Revenue, utilisation, job progress, compliance. All in one place, updated automatically.
Common questions
What business owners ask before they start
What does an AI agency do for a business like mine?
An AI agency finds the work in your business that AI can take over, builds it, and connects it to the software you already run. For us that means AI automation for documents and emails, AI agents that act in Xero, MYOB, your CRM or your job system, chatbots and voice agents that answer from your own content, and advice on where to start. You deal with the developer who builds it.
Do you work as an AI agency in Perth, Melbourne, Sydney and Brisbane?
Yes. We have offices in Perth and Sydney and work with businesses in Melbourne, Brisbane, Adelaide and regional Australia. Projects run by video call with regular check-ins, and we come on site for scoping and go-live when it helps. The founder does the work wherever you are.
What is AI automation, and what can it take off my team?
AI automation is software that does the repeat work a person does today: reading supplier invoices and coding them into Xero or MYOB, sorting inbound emails and attachments, keying orders and jobs between systems, chasing approvals, and answering staff questions from your own procedures and documents. The judgement calls stay with your people, and the AI hands them anything it is unsure of.
Do you build AI agents?
Yes. AI agent development is a large part of our work. An AI agent reads what comes in, decides the next step and acts in your systems: it codes the invoice and posts it, raises the purchase order, updates the customer record or books the job. You set what an agent may finish on its own and what always goes to a person.
How do you add AI to the software we already use?
Our AI developers connect AI to your existing systems, such as Xero, MYOB, your CRM or your job system, through their APIs. It reads the documents and emails coming in, enters what it finds, and automates the routine steps between systems. You keep the software you have. Nothing is replaced unless it has to be.
What is the process from first call to go-live?
A 15-minute scoping call, a fixed-price quote inside 48 hours, then a phased build with working software in your hands early. We run the new system beside your current process before cutover, then hand over full source, documentation and 30 days of post-launch support.
How long does a typical project take?
About 4 to 6 weeks for a focused build, such as one AI agent, one automation or one integration. 8 to 16 weeks for a full production system or a rebuild of old software. You will see working software inside the first fortnight either way, and we deliver in phases so you can adjust as you see it running.
What does fixed-price actually mean here?
We scope the project properly before we quote, then the number does not move unless you change the scope. There are no hourly billing surprises. If we discover something during the build that changes the shape of the work, we tell you before we do it, agree the change and adjust the fixed price together.
Is our data safe when AI reads it?
The AI is deployed inside your own environment, on Azure, AWS or your own servers, with Australian data centres for businesses that need their data kept here. Access is controlled and what the AI reads and does is recorded in an audit log.
Can you take over code or an AI project someone else started?
Usually yes. We regularly inherit half-finished builds, offshore projects that stalled, and AI pilots that never reached daily use. We start with a review and an honest report on what we would keep, what we would rework, and what needs to be rebuilt.
Who owns the code when the project ends?
You do. Every line, every asset, every credential. On handover you get the source code, deployment scripts, documentation and admin access to hosting. There is no lock-in and no per-seat licensing if you decide to move to another developer later.
Do you still build custom software, integrations and data migrations?
Yes. Custom software, mobile apps, system integrations and accounting data migrations are still a large part of our work, and most AI projects need one of them underneath. Each has its own page on this site, including app and software development pages for Perth, Sydney, Melbourne and Brisbane.
Sending your details…
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Tell us what needs automating, connecting or fixing
Tell us what software you run now, which work your team repeats by hand, what tools need to connect, or where you think AI could help.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
