Custom d365 integration services and dynamics 365 api integration for Australian mid-market and enterprise teams. Connect D365 Sales, Customer Service, Field Service and dynamics 365 business central integration to your accounting, project tools and Power BI reporting.
Perth-based. Australia-wide. Fixed-price quotes.
The systems Australian mid-market and enterprise teams most often ask us to connect to Dynamics 365 — accounting, CRM, storefronts, data warehouse and reporting. Click any platform to see its dedicated integration page.
Three stages. No surprises. Every custom d365 integration services build is delivered personally by the founder, from scoping call through to production cutover. Your live Dynamics 365 data stays untouched until go-live.
Week 0
15-minute scoping call. We map your Dynamics 365 setup (modules, custom entities, environments), the systems you need it connected to, and the specific workflow gaps slowing your team down. Fixed-price quote inside 48 hours.
Weeks 1–N
Integration built in a sandbox and parallel-run against your live Dynamics 365 data for two weeks. Every record mapping, field translation and event trigger validated before production. No risk to live data.
Cutover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
Purpose-built dynamics 365 api integration for the scenarios that matter most. Opportunity-to-invoice, account sync, service desk, project handoff, field service and Power BI reporting. Pick a tab to see how yours would take shape.
An opportunity in Dynamics 365 Sales reaches Won. An invoice is created in Xero, MYOB, or QuickBooks. Products from the opportunity line items map to invoice lines.
GST treatment, account codes and tracking categories set automatically. Payment terms pulled from the account record. Multi-currency supported.
Dynamics 365 accounts and contacts sync with accounting, project management and marketing systems. New records flow both ways. Updates propagate.
Custom fields from Dynamics — industry, segment, account tier, custom option sets — map to external systems. Parent/child account hierarchies maintained.
Cases in Dynamics 365 Customer Service sync with project tools and SLA tracking. Resolution data populates account health scores in the CRM.
Billable support cases trigger invoice creation in accounting. Time logged against cases feeds cost reporting.
A Dynamics 365 opportunity closes and a project is created in Jira, Monday.com, or Azure DevOps. Scope, budget and client details carry over from the CRM record.
Project milestones and delivery progress sync back to Dynamics so account managers see the full picture without leaving the CRM.
Work orders from Dynamics 365 Field Service trigger procurement and invoicing in external systems. Parts used on-site update inventory. Completed service triggers billing.
For businesses using Dynamics 365 Field Service alongside Xero or MYOB for financials and third-party inventory systems.
Dynamics 365 pipeline data combined with Xero revenue, project delivery metrics and customer success data in Power BI. Forecast vs actual. Win rate by rep. Revenue by segment.
Automated daily refreshes. No manual data pulling. Executive dashboards that reflect real-time business state.
No hourly billing, no vague estimates. Here is how a custom d365 integration services build is scoped and priced, from a free 15-minute call to a fixed-price proposal. Straight answers on cost for enterprise integration.
Tell us your Dynamics 365 environment, custom entities, and the non-Microsoft systems that need connecting. We scope it properly and give you a straight cost view.
Clear scope, fixed price. Covers discovery, build, testing, data migration and go-live. Enterprise-grade custom d365 integration services without enterprise consulting fees.
Start with opportunity-to-invoice. Add account sync. Then reporting. Each phase delivers value on its own and gets you live faster.
Why HELLO PEOPLE
Power Automate, Zapier and enterprise iPaaS all claim to solve Dynamics 365 integration. Here's how we compare on the things that actually matter to a CIO or CFO running D365 alongside a mixed AU tech stack.
| Concern | HELLO PEOPLE | Zapier / Make | n8n / Self-hosted | MuleSoft / Boomi |
|---|---|---|---|---|
| Setup for the Dynamics 365 API | We handle OAuth + Dataverse fields | Prebuilt D365 app, basic fields | You wire the D365 nodes yourself | Weeks of enterprise onboarding |
| D365 order to cash to reporting flow | Full order to invoice to reporting | New record triggers only | Powerful, you build each step | Powerful, priced accordingly |
| AU BAS + GST + Business Central fit | AU-native, GST codes and BC baked in | Generic, misses AU quirks | Generic, you code the rules | Generic, needs configuration |
| Ongoing cost | One-off + optional support plan | Per-operation, forever | Self-hosted infra + upkeep | Enterprise licence |
| When Dynamics 365 updates the API | We patch, no extra charge | Wait for Zapier to update the app | You update the D365 flow yourself | Support-ticket queue |
| Direct access to the builder | Email Kasun, get Kasun | Chat support tier | Community forum | Enterprise support tier |
| Customer, order and reporting data ownership | You own it, nothing sits with us | Vendor holds middleware | You own it (self-hosted) | Vendor holds middleware |
A wholesale distributor moved off a legacy ERP onto a modern platform without losing a day of trading. We ran both systems in parallel for the cutover window, validated every record by reconciling the two outputs, and switched the source of truth once finance signed off.
Read the full case studyWe had been limping along with Power Automate flows that broke every few months between Dynamics 365 and Xero. HELLO PEOPLE built a proper Dataverse-backed integration in eight weeks — custom entities, business process flows, the lot. Finance gets invoices automatically and sales sees payment status in the CRM.
Every custom d365 integration services build we ship uses the same six-step structure. Discovery and environment audit, data mapping, build, testing, go-live with data migration, then ongoing support through Wave 1 and Wave 2 updates.
Custom microsoft dynamics 365 integration services cover the full Dataverse and Web API surface. Sales, Customer Service, Field Service, Business Central and Finance & Operations, plus your external stack (Xero, MYOB, HubSpot, Shopify, Cin7). Data flows both ways, with custom entities and business process flows respected.
Yes. Opportunities become invoices in Xero, MYOB or QuickBooks. Accounts and contacts sync both ways. Payment status flows back into Dynamics so account managers see it in the CRM. Multi-currency and Australian GST handled cleanly.
Yes. We build dynamics 365 business central integration for HubSpot, Salesforce, Shopify, WooCommerce and third-party ops systems. Multi-company setup, dimension mapping, posting groups and job costing all supported.
Power Automate is fine for simple flows. But it hits throttling limits, times out on large datasets, and needs constant maintenance. We build a proper dynamics 365 to xero integration using the Dynamics 365 Web API and Dataverse that handles enterprise volumes reliably.
Yes. Custom entities, custom option sets, business process flows, plugins and custom workflows are all supported. That is the main reason mid-market businesses choose a custom d365 integration services partner over off-the-shelf connectors.
Pricing depends on the systems involved, the volume of data and the exception cases. You get a fixed-price quote after a 15-minute scoping call. No hourly billing, no surprises, and no enterprise consulting day rates.
A single integration takes 4 to 8 weeks. Multi-system enterprise setups typically take 8 to 16 weeks. Data migrations from Dynamics NAV, GP or AX to Business Central or D365 F&O run separately, in phases.
Yes. Microsoft releases two major updates per year (Wave 1 in April, Wave 2 in October). We test integrations against preview environments and update anything that is affected before your production tenant is upgraded.
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Tell us which Dynamics 365 modules you use (Sales, Customer Service, Field Service, Business Central), your custom entities and business process flows, and the external systems that need connecting. We come back with a scope and fixed price for your dynamics 365 api integration.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
