Brisbane businesses tired of double entry, brittle connectors and reporting that is a day behind. We build custom APIs and system integrations that keep records moving between the systems you already pay for.
API development Brisbane teams can rely on: REST endpoints, middleware and webhooks. API integration Brisbane businesses use across accounting, CRM, e-commerce and operations, with fixed pricing and a scope you sign off before work starts.
Built here. Your data stays here.
In a Brisbane trades or field business, a job usually starts in simPRO or ServiceM8, gets invoiced in MYOB or Xero, and then someone updates the customer portal so the client can see where things are up to. Each hand-off is a person copying numbers from one screen to another.
We build the connections that remove those hand-offs. A completed job becomes an invoice. A paid invoice updates the job. The customer sees the same status your office does, without anyone retyping it.
You deal directly with the developers, and the scope and fixed price are signed off before the build begins.
These are the conversations we have every week.
The job is created in the job management system for the crew, then created again in MYOB so it can be invoiced. Variations and extra materials are the first things to go missing between the two.
The off-the-shelf link between your job system and your accounts worked at first. Then a price list changed or a tax code was renamed, and invoices quietly stopped flowing until someone noticed the debtors report.
Your customers want to know when the crew is coming and what they owe. Without a portal fed by live data, every one of those questions is a phone call.
Tell us which systems hold your jobs, your invoices and your customers, and where your office retypes things. We will come back with the simplest fix and a fixed price.
The work Brisbane trades and service businesses ask for most, from job to invoice links to customer portals.
Customer portals, supplier portals and the apps your crews use in the field all need a backend they can read from and write to. We build that as a REST API in Laravel, Node.js, .NET or Python.
Each customer sees only their own jobs, quotes and invoices. Crews see only what they need on site. Every endpoint is documented in OpenAPI format.
simPRO, ServiceM8, Tradify and AroFlo connected to MYOB or Xero, so completed jobs, materials and labour become invoices without anyone keying them in.
Cost codes, tax codes and item lists are matched between the two systems up front, because a mismatch there is where most job to invoice links break.
Webhooks pass a change on as it happens. A job marked complete triggers the invoice. A payment in MYOB or Xero marks the job paid. A new booking lands in the schedule.
Where a system cannot send webhooks, we check it for changes every few minutes instead, and every event is logged so nothing is lost if one side is down.
Trades businesses run on rules: callout fees, after-hours rates, surcharges, retention on construction jobs. Middleware applies those rules between systems so each one receives data it can use.
When a rule changes, such as a new fuel surcharge, it is changed once in the middleware, tested against recent jobs and switched on after your sign-off.
Deposits taken on a quote and payments taken on site through Stripe, Square or Tyro are matched to the right invoice in MYOB or Xero, with card fees recorded separately.
Payment providers keep the card details. Your systems only ever see a reference.
A Brisbane trades business was entering job data into simPRO, re-entering invoices into MYOB, and manually updating their customer portal. We built API integrations that sync jobs, invoices and customer data automatically across all three platforms.
Read the full case studyWe had staff spending half their day copying data between simPRO and MYOB. HELLO PEOPLE connected everything with APIs. Now job updates, invoices and customer records sync automatically. It freed up the team to focus on actual work.
Direct access to developers who know job and accounting systems, and integrations that tell you when something needs attention.
Brisbane does not use daylight saving, so our Perth team is two hours behind you all year round. When a rule needs changing, you talk to the developer who will change it.
A small rule change can go from phone call to tested and waiting for your sign-off within a day, as in the example here.
simPRO, ServiceM8, Tradify, MYOB, Xero, HubSpot and Shopify are platforms we have connected before, along with their limits and quirks.
That saves you paying for us to learn, and it means the integration is built for the way those systems behave on a busy Monday, not just in a demo.
When a portal or app needs something your job system does not offer, we build an API around your own records, with versions so a change never breaks what is already running.
You see the design before the build, and you own the documentation at the end.
Every integration keeps a log, retries anything that failed and raises an alert if the failure repeats. A failed invoice does not sit unnoticed until month end.
Your office can check what synced and when, without calling us.
Data moves encrypted, each connection has only the access it needs, and every change is recorded against the system or person that made it.
We can host in Australian cloud regions or inside your own servers if your contracts require it.
Meet the person
Your API Development & Integration in Brisbane, handled by the founder from start to end.
HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. For an integration, that means every record lands where it should and both systems agree.
Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.
I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.
Small and boutique. The person who scopes your integration is the person who builds it, and the same person watches the first live syncs.
No ticket queue and no account manager in between. You hear back within one business day, usually sooner.
The integration is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.
Five stages, starting with the connection that saves the most typing.
We spend time with your office and a crew lead to see how a job moves from quote to payment, and where it is currently retyped.
We agree which system owns the job, the customer and the invoice, then design the connections. You approve the design before any code.
We build the connection that saves the most typing first, and show it working on your real jobs in a fortnightly demo.
We test variations, part payments, cancelled jobs and after-hours rates, then run a week of real jobs through before go-live.
It goes live with logging and alerts on. Short outages retry automatically, and we are told if a problem keeps happening.
No account managers in between. You speak to whoever is building your integration.
Job to invoice links are among the most common work we do.
You approve the scope and the price first, and it does not creep.
More than 18 years connecting Australian business systems.
Every build logs, retries and alerts from day one.
Connections between job management and accounting systems, customer and supplier portals, custom REST APIs, webhooks, middleware and payment integrations. We build in Laravel, Node.js, .NET and Python.
Yes. Completed jobs become invoices, payments flow back to the job, and cost codes, tax codes and items are matched between the two systems before anything syncs.
We run a free scoping call, then give you a fixed price before any work starts. A single link between two cloud systems is a smaller project. A customer portal with its own API, or several systems joined together, is larger.
A simple link between two systems takes 2 to 4 weeks. A custom API used by a portal and a field app takes 6 to 12 weeks. A project joining several systems through middleware takes 8 to 16 weeks. You see it working every fortnight.
We look at why it fails first. Sometimes it is one mapping that can be fixed. If the connector cannot handle your rules, we replace it with an integration that logs, retries and alerts.
We can read from its database, pick up scheduled file exports, or use whatever data feed it offers. If the data is there, we can usually get it out safely.
Yes. A portal fed by your job system can show booking times, job status, quotes and invoices, and take payment, so fewer customers need to ring the office.
It retries on its own. If it keeps failing, an alert reaches us and we look into it straight away.
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Tell us which systems need to talk to each other, what data needs to move, and where the current process fails. We will come back with a practical integration scope and next step.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
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