Web App Development
portals, dashboards and business software that open in any browser.
Custom web apps for Australian businesses: internal tools, booking and ordering systems, SaaS products, portals for customers, suppliers and staff, and live business dashboards, looked after once they are running.
An Australian team with no offshore development, your data in Australian data centres, and one fixed price before work starts.
- Australian Team, no offshore development
- Onshore Australian data centres
- Fixed Price before work starts
- Since 2007 Building business software
Built here. Your data stays here.
- No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
- Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
- Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
01 / 04 Web app development
Web apps your team and customers open in any browser
A Malaga building supplier whose trade customers phone in every order, then phone again to ask where it is. A Brisbane physiotherapy group running bookings across three clinics from one shared spreadsheet. A Melbourne founder with a software idea that customers would pay for each month.
Each of these is a web app: software that runs in the browser on a phone, tablet or computer, with nothing to install. We build internal tools, booking and ordering systems and SaaS products this way, connected to Xero, MYOB and the systems you already use.
- Internal tools that replace spreadsheets
- Booking and ordering systems
- SaaS products customers pay to use
- Works on any phone or computer
02 / 04 Web portal development
A Welshpool wholesaler whose trade customers, dealers and suppliers all email the same three questions: is it in stock, where is my order, what do I owe. Each email takes someone in the office ten minutes to answer.
A B2B portal lets them log in and find out for themselves. Trade customers order at their own prices, dealers check stock and statements, and suppliers confirm purchase orders and delivery dates, all drawn live from your accounting and stock systems.
- Trade ordering at customer pricing
- Statements, invoices and account balances
- Supplier purchase orders and delivery dates
- Live stock from your own systems
A property maintenance company in Perth fielding call after call from tenants asking when the plumber is coming. An accounting firm chasing every client for documents over long email chains at tax time.
A customer portal gives each customer a login to raise requests, see progress, upload documents and pay invoices. For one Perth property maintenance company, a tenant and landlord portal meant 55 percent fewer phone calls.
- Requests, job status and history
- Secure document upload and sign off
- Invoices and payments online
- Linked to Xero, MYOB and your CRM
A Sydney engineering firm with staff across four sites, where leave requests arrive by text message, timesheets come in on paper and the latest safety procedure lives in somebody's inbox. New starters spend their first week asking where things are.
An employee portal puts it in one place behind one login: leave requests and approvals, timesheets, company documents and policies, and an onboarding checklist for every new starter. It can feed approved hours to your payroll system so nobody types them in twice.
- Leave requests and manager approvals
- Timesheets that feed your payroll
- Policies and documents in one place
- Onboarding checklists for new starters
An Adelaide aged care provider where inspections are on paper, incident reports sit in email, training records are in a spreadsheet and the next audit means weeks of digging through shared drive folders.
A compliance portal records inspections, incidents, training and corrective actions as they happen, and keeps the evidence ready for the auditor. For a WA disability care provider, a compliance platform cut audit preparation by 80 percent.
- Inspections and checklists on any device
- Incident reports and corrective actions
- Training records with expiry reminders
- Audit evidence ready when asked
03 / 04 Business dashboards
Your whole business on one live screen
A Perth restaurant group owner who waits a week for last week's numbers from four venues. A Brisbane trades business that only finds out a job lost money once the accountant closes the month.
A business dashboard pulls live numbers from Xero, MYOB, your CRM and your operations systems into one screen you can open on your phone. For a Perth restaurant group, a four-venue dashboard cut weekly reporting time by 70 percent.
- Xero, MYOB and CRM figures together
- Sales, margin and cash at a glance
- Problem jobs and sites flagged early
- Open it on any phone or computer
04 / 04 Maintenance and support
Your web app kept secure, current and growing
A Melbourne distributor whose ordering web app runs the business, built by a developer who has since moved on. Nobody has updated it in two years, the login page throws errors on the newest browsers, and nobody knows where it is hosted.
We take over web apps built by someone else, get the code, hosting and domain into your name, and keep the app updated, secure and backed up. Then we add the features your staff and customers have been asking for.
- Web apps another developer built, taken over
- Security updates and daily backups
- Hosting in Australian data centres
- New features as you need them
How it works
From the first call to a web app in use
The same six steps for a portal, a dashboard or a full SaaS product. You know the price before anything is built.
6 steps, from first call to support
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A 15-minute call
You tell us what the web app needs to do and who will use it. We tell you plainly whether a web app is the right answer, or whether something you already own can do the job.
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Scope, and a fixed price
We map the users, screens, data and the systems it connects to, with you, by video call or in person. You get a written scope and one fixed price before anything is built.
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Click through it first
You try the main screens as a clickable design before we build them. Changing a screen at this stage is quick. Changing a built app is not.
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Built in short stages
Every two weeks you see working screens with your real data, so you can steer the app as it takes shape rather than waiting for one big reveal.
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Connected, tested and live
We connect it to Xero, MYOB or your other systems, test it on phones, tablets and computers, move your data across and train your team.
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Looked after once live
Security updates, backups, fixes and new features, from the same people who built it and already know how it works.
Meet the person
Your web app, built by the person you talk to
The founder scopes every web app project and builds it, from the first call to the day your team logs in.
HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. For software, that means starting with how your business runs, not with the code.
Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.
I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.
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An old-fashioned service
Small and boutique. The person who scopes your software is the person who builds it, and the same person is there on launch day.
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Quick responses
No ticket queue and no account manager in between. You hear back within one business day, usually sooner.
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A long-term partner
The first release is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.
Why Australian businesses build their web apps with us
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Australian team, no offshore development
Your web app is designed and built in Australia by the people you speak to. Nothing is handed to an offshore team.
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Your data in Australian data centres
The database, files and backups are hosted in Australian data centres unless you ask otherwise.
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One fixed price, agreed first
You know the full cost before work starts. No hourly billing and no surprise invoices.
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The code and hosting are yours
Source code, designs, data and the hosting account are in your business name. No licence fees and no lock-in.
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Built by the person you talk to
The founder scopes and builds every project, so what you agreed in the first meeting is what gets built.
Client portal that cut email volume by 70%
We built a secure document exchange and task tracking portal for an accounting firm. Clients upload, review and approve, all in one place instead of email.
Read the full case studyWhat owners ask before building a web app
Which company in Australia can build a custom web app for my business?
HELLO PEOPLE builds custom web apps for Australian businesses, including internal tools, booking and ordering systems, customer and staff portals, dashboards and SaaS products. It is an Australian team based in Perth with no offshore development, has worked with businesses in Perth, Melbourne, Sydney, Brisbane and Adelaide since 2007, and quotes one fixed price before work starts.
What does a web app development service actually deliver?
A web app is software built for your business that people open in a browser on a phone, tablet or computer, with nothing to install. Users sign in, enter information, see live data and work through tasks such as orders, bookings or approvals. HELLO PEOPLE delivers the working app, the connections to your other systems, your data moved across, and training for your team.
How much does custom web app development cost in Australia?
It depends on the number of screens, the types of user, and which systems the app connects to, so a general figure would mislead. HELLO PEOPLE starts with a free 15-minute call, scopes the app with you, and gives one fixed price for the build. There is no hourly billing, and the price does not change once work starts unless you ask for something new.
How long does it take to build a web app?
A focused web app such as a portal, booking system or internal tool usually takes 8 to 16 weeks. Larger platforms with several types of user, connections to other systems and reporting take 16 to 30 weeks. HELLO PEOPLE releases them in stages, so your team can start using the first parts earlier.
What is the difference between a web app, a web portal and a dashboard?
A web app is any piece of business software that runs in a browser. A web portal is a web app that gives a particular group, such as customers, suppliers or staff, their own login to see and do things for themselves. A dashboard is a web app that shows your numbers from several systems on one screen. HELLO PEOPLE builds all three, often as parts of the same system.
Can you connect our web app to Xero, MYOB and HubSpot?
Yes. HELLO PEOPLE connects web apps to Xero, MYOB, QuickBooks, HubSpot, Salesforce, Shopify, Stripe, Deputy, Employment Hero, simPRO, ServiceM8 and many other systems. Orders, invoices, payments and customer details then move between them without anyone typing them in twice.
Do you build SaaS products that customers pay to use?
Yes. HELLO PEOPLE builds software products sold by subscription, where each paying customer has their own separate, private data, with sign up, billing through Stripe or similar, user roles and an admin area for your team. The product runs on code you own, not on someone else's no-code platform.
Who owns the code, the hosting and the data?
You do. HELLO PEOPLE hands over the source code, designs and data, and the hosting account is set up in your business name. There are no licence fees and no lock-in, so you can move to another developer at any time.
Will the web app work on phones without a separate mobile app?
Yes. Every web app HELLO PEOPLE builds adjusts to fit phones, tablets and computers, and is tested on each. For most business uses that removes the need for separate iPhone and Android apps. Where staff work offline in the field or need the camera or a scanner, HELLO PEOPLE can build a mobile app alongside it.
Can you take over a web app another developer built?
Yes. HELLO PEOPLE takes over web apps whose original developer has moved on. It first gets the code, hosting and domain into your name, then applies security updates, fixes what is broken, sets up backups and adds the features you need.
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Get a fixed quote for your web app
Tell us what the web app should do and who will use it: staff, customers, suppliers or all three. We will come back with a clear next step.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
