Integration

NetSuite Integration for Mid-Market & Enterprise

Connect your eCommerce channels, CRM, warehouse systems, payroll and legacy platforms to Oracle NetSuite. Transactions, inventory and financial data flow automatically across your entire operation.

Perth-based. Australia-wide. Enterprise-grade.

  • AU-wide Perth-based · servicing Australia
  • 18+ yrs Building custom software
  • Enterprise Netsuite api integrations
  • SLA-Backed Support plans
NetSuite Integration

Oracle NetSuite Integration for Scaling Businesses

NetSuite is supposed to be the hub. But unless every other system in your business talks to it properly, your team is still the middleware: exporting, transforming and uploading data manually. The ERP is only as good as what goes into it.

We build custom integrations using NetSuite's SuiteTalk API, SuiteScript and RESTlets so eCommerce orders, CRM deals, warehouse movements and payroll journals flow in and out of NetSuite automatically. Properly mapped. Properly validated. Properly monitored.

HELLO PEOPLE is a Perth-based software consultancy. We help mid-market and enterprise businesses across Australia get real value from their NetSuite investment by connecting it to everything around it.

NetSuite integration hub diagram connecting CRM, eCommerce, inventory, manufacturing, HR and reporting
How it runs

A NetSuite integration project, end to end

Three stages. No surprises. Your live NetSuite data stays untouched until cutover — delivered personally by the founder.

  1. Week 0

    NetSuite Integration Audit

    15-minute scoping call. We map your NetSuite setup, the systems you need it connected to (or migrated from), and the specific workflow gaps slowing your team down. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    Integration built in a sandbox and parallel-run against your live NetSuite data for two weeks. Every record mapping, field translation and event trigger validated before production. No risk to live data.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Sound Familiar?

What we hear from NetSuite customers

You bought NetSuite to consolidate everything. But if these sound familiar, the systems around it still are not connected properly.

NetSuite is the centre, but nothing feeds it cleanly

You invested in NetSuite as your ERP, but half the data coming into it arrives via CSV uploads, manual journal entries, and spreadsheet exports from other platforms.

Three days to close the month

Data arrives late from subsidiaries, eCommerce channels, external warehouses. The finance team spends days chasing numbers before they can reconcile and close.

eCommerce orders processed manually

Shopify or BigCommerce orders trickling into NetSuite through a middleware tool that misses line-item detail, loses discount codes, or duplicates transactions on busy days.

Warehouse stock counts never match NetSuite

Your 3PL or warehouse management system has one set of numbers. NetSuite has another. Every month, someone spends days reconciling the gap.

CRM and ERP are disconnected

Sales closes a deal in Salesforce or HubSpot. Then someone manually creates the customer in NetSuite, sets up the billing schedule, and starts the fulfilment process from scratch.

Custom SuiteScript that nobody understands

An old integration was built by a consultant years ago using SuiteScript. Nobody on your team knows how it works, and when it fails, fixing it takes weeks.

15-Minute Integration Audit — No Cost, No Commitment

Tell us what systems you are running and what is not connecting properly. We map the gap, find what needs to be built, and give you a fixed-price quote before you commit to anything.

  • 15-minute scoping call
  • Fixed price included
  • Australian team
  • Ongoing support after launch
Book Your Free Audit
What We Build

NetSuite Integration Workflows

The most common NetSuite integrations we build for mid-market and enterprise businesses. Pick a tab to see how each works.

eCommerce to NetSuite order sync

Orders from Shopify, BigCommerce, Magento or your custom storefront flow into NetSuite as sales orders. Line items, pricing tiers, discount codes, shipping charges and tax — all mapped to the correct subsidiary, currency and revenue account.

Refunds, returns and exchanges create the right credit memos and inventory adjustments. Partial fulfillments tracked properly across warehouse and eCommerce.

CRM to NetSuite customer and deal sync

Closed deals in Salesforce or HubSpot create customers, contracts and billing schedules in NetSuite. Opportunity data feeds financial forecasting. Customer status stays in sync both ways.

Lead-to-cash visibility across both systems. Sales sees payment status. Finance sees deal context. No gaps.

Warehouse and 3PL integration

Inventory receipts, picks, packs, and shipments from your warehouse management system or third-party logistics provider sync with NetSuite in real time. Stock counts match. Fulfilment status updates customers automatically.

Multi-warehouse, multi-location, lot and serial tracking handled properly. ASN processing for inbound freight.

Accounts payable automation

Supplier invoices captured via email, OCR or document processing tools flow into NetSuite as vendor bills. Matched against purchase orders automatically. Three-way matching for high-value items.

Approval workflows route bills to the right people. Duplicate detection catches double-ups before they hit the ledger.

Payroll and HR integration

Payroll journals from Employment Hero, Deputy, ADP or your payroll provider land in NetSuite with the correct cost centres, departments and subsidiary allocations. No manual journal entries every pay cycle.

Employee records, leave balances and headcount data sync for workforce planning and budgeting.

Intercompany and multi-subsidiary sync

Transactions between subsidiaries — transfer pricing, management fees, shared services charges — flow through NetSuite with proper elimination entries. Multi-currency conversions apply automatically.

Consolidated reporting at the group level works because the underlying data is clean and consistent.

Custom system and legacy data integration

Manufacturing MES systems, custom-built ERPs, Access databases, flat files from EDI partners — whatever your external data source, we build the integration layer to get it into NetSuite properly.

Data validation, transformation and error handling at every step. Failed records get queued and flagged, not lost.

eCommerce order management dashboard
CRM pipeline showing deal progression stages
Modern warehouse with automated picking systems
Finance professional processing supplier invoices
HR professional managing payroll data across systems
Global team reviewing intercompany financial statements
Server room with enterprise integration infrastructure
Capabilities catalogue

NetSuite integration services we deliver

Every capability below has been delivered for a real Australian mid-market or enterprise business — from a single Shopify-to-NetSuite sync to a full OneWorld multi-subsidiary rollout. If your scenario is not listed, ask — we build bespoke.

NetSuite multi-entity & OneWorld integrations

  • NetSuite OneWorld multi-subsidiary configuration & rollout
  • Intercompany transactions with auto-elimination journals
  • Multi-currency consolidation with FX gain/loss handling
  • Per-subsidiary chart-of-accounts and tax-code mapping
  • Transfer-pricing automation across subsidiaries
  • Regional accounting localisation (AU GST/BAS, US, UK, NZ, SG)
  • Consolidated group reporting against NetSuite OneWorld
  • Global parent-subsidiary entity setup and cleanup

NetSuite ↔ CRM

  • NetSuite ↔ Salesforce customer, opportunity & invoice sync
  • NetSuite ↔ HubSpot two-way deal-to-invoice flow
  • NetSuite ↔ Pipedrive account & quote sync
  • NetSuite ↔ Zoho CRM contact & invoice sync
  • Salesforce Opportunity → NetSuite Sales Order conversion logic
  • Lead-to-cash visibility across CRM and NetSuite
  • Subscription-billing and contract-renewal flows from CRM into NetSuite

NetSuite ↔ eCommerce & inventory

  • Shopify orders → NetSuite with multi-subsidiary mapping
  • BigCommerce sales → NetSuite with revenue accounts
  • WooCommerce orders → NetSuite with tax handling
  • Cin7 inventory ↔ NetSuite warehouse sync
  • Unleashed stock & manufacturing ↔ NetSuite
  • DEAR Systems ↔ NetSuite item & inventory sync
  • Third-party 3PL & WMS → NetSuite real-time inventory feed
  • Multi-warehouse, lot and serial tracking across NetSuite

NetSuite migrations

NetSuite custom integrations & SuiteScript

  • SuiteScript 2.x custom workflows & user-event scripts
  • SuiteTalk REST API custom external integrations
  • RESTlets for custom endpoints and webhook delivery
  • Custom records, custom fields and saved-search-based feeds
  • Approval workflow automation with SuiteFlow
  • SuiteScript audit, refactor and modernisation of legacy code
  • Custom systems integration into NetSuite
  • EDI partner integration into NetSuite (PO, ASN, invoice)

NetSuite reporting & BI

  • Power BI + NetSuite consolidated dashboards
  • Looker / Looker Studio + NetSuite live financial feeds
  • Saved-search-based reporting feeds into BI tools
  • NetSuite Analytics Workbook customisation and rebuilds
  • Executive dashboards across NetSuite + Salesforce + ops data
  • Custom dashboard & reporting software on top of NetSuite
  • Department, subsidiary and class-based reporting overlays
  • AI document & invoice processing feeding NetSuite vendor bills
Why Integrate

Close the books in hours, not days

When revenue from eCommerce channels, intercompany transactions and external systems flow into NetSuite automatically, month-end close is a review process, not a data collection exercise.

Your finance team stops chasing numbers and starts analysing them.

Finance team reviewing monthly close reports on screen

Stock levels accurate across every channel

Warehouse receipts, eCommerce sales, retail POS transactions and manufacturing output all update NetSuite inventory in real time. Overselling and stock-outs drop dramatically.

Multi-location, multi-subsidiary and multi-currency inventory handling works properly, not approximately.

Modern warehouse with organised inventory systems

From order to invoice without manual steps

A customer places an order online. NetSuite creates the sales order, allocates inventory, generates the pick list, creates the invoice, and records the payment. All without your ops team intervening.

The human work is handling exceptions, not processing the normal flow.

Dashboard showing automated order processing pipeline

Sales and finance see the same customer

When a deal closes in Salesforce or HubSpot, the customer record, contract terms and billing schedule appear in NetSuite automatically. No re-entry, no mismatched data.

Sales knows what has been invoiced and paid. Finance knows what was promised. Everyone works from the same record.

Sales and finance teams collaborating around a shared dashboard

Subsidiaries and entities consolidated cleanly

Australian parent company, overseas subsidiaries, joint ventures. Transactions flow into the right entity within NetSuite. Intercompany eliminations and currency conversions are handled properly.

Board reports come from one system instead of six spreadsheets stitched together.

Executive team reviewing multi-entity financial consolidation

Architecture that grows with your business

We use NetSuite's SuiteTalk REST API, SuiteScript 2.x and RESTlets properly. Token-based authentication, rate limiting, error queuing and retry logic built in.

When you add a new sales channel, warehouse or subsidiary, the integration extends. It does not need to be rebuilt.

Enterprise server infrastructure supporting scaled operations
Pricing

How we price NetSuite integrations

Price moves with subsidiaries, custom records, approval flows, warehouse or eCommerce complexity, and how much legacy logic has to be replaced. Here is how we scope NetSuite projects.

Architecture and scope review

Walk us through your NetSuite configuration, the systems around it, and the operational workflow that cannot fail. We will tell you whether it fits one fixed-price build or needs phased enterprise delivery.

Fixed-price or phased scope

Well-scoped NetSuite integrations get fixed-price scope. Complex multi-system or multi-subsidiary projects are broken into phases with clear milestones, costs, and sign-off points.

Business-critical support

NetSuite integrations sit in finance and operations. We offer SLA-backed support plans for API changes, schema updates, new subsidiaries, and business-critical failure response.

ERP migration with parallel-run validation and reconciled data switchover
Case Study

ERP migration with a parallel-run cutover and zero downtime

A wholesale distributor moved off a legacy ERP onto a modern platform without losing a day of trading. We ran both systems in parallel for the cutover window, validated every record by reconciling the two outputs, and switched the source of truth once finance signed off.

Read the full case study
0 Days of operational downtime
12yr Of historical data migrated cleanly
100% Trial-balance match on cutover
14wk Discovery to cutover
How It Connects

Your NetSuite integration architecture

NetSuite sits at the centre of your business. We connect it to every system around it so data flows without human middleware.

How It Works

From scoping to production

A structured delivery process built for enterprise projects that cannot afford to fail.

Discovery & Requirements

We map your NetSuite configuration (subsidiaries, custom records, saved searches, workflows) and document exactly what data needs to move, in which direction, and how often.

Architecture & Design

Choosing between SuiteTalk REST, SuiteScript, RESTlets or CSV import depending on your scenario. Connection patterns, error handling strategy, rate limit management. All documented and signed off.

Build & Configuration

Integration built against your NetSuite sandbox. Custom records, custom fields, approval workflows. We work with your real configuration, not a generic template.

Testing & Validation

End-to-end testing with real transaction scenarios: multi-currency orders, partial fulfillments, credit notes, intercompany transactions. UAT with your finance and ops teams.

Go-Live & Migration

Production deployment with live monitoring. Historical data migration if needed. Parallel run period where both old and new processes run side by side.

Ongoing Support

NetSuite releases updates quarterly. External systems change their APIs. Your business adds subsidiaries and channels. We handle all of it under a managed support arrangement.

Why us

Why HELLO PEOPLE for integrations

  • We build, not just connect

    We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.

  • Fixed-price quoting

    You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.

  • Built for Australian business

    We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.

  • Senior team, direct access

    You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.

  • Ongoing support included

    APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.

Our month-end close went from five days to one. Orders from three eCommerce channels now flow straight into NetSuite, and inventory is accurate across all warehouses for the first time.

CFO National wholesale distributor, Sydney
Industries

NetSuite integrations by sector

NetSuite serves different industries differently. The integration architecture matches your operational reality.

Distribution warehouse with packaged goods ready for dispatch

Wholesale & Distribution

Orders from B2B portals and EDI partners flow into NetSuite. Warehouse picks, ships and invoices automatically. Multi-warehouse inventory stays accurate.

Manufacturing production line in operation

Manufacturing

Bill of materials, work orders, production output and raw material consumption sync between shop floor systems and NetSuite for accurate costing.

Technology team working on product development

SaaS & Technology

Subscription billing, usage-based revenue recognition, ARR tracking and Salesforce deal data flow into NetSuite for compliant financial reporting.

Retail warehouse with multi-channel inventory operations

Retail & eCommerce

Multi-channel orders from Shopify, Amazon, eBay and B2B portals consolidate in NetSuite. Inventory, pricing and fulfillment managed centrally.

Consulting team in a professional office setting

Professional Services

Project billing, time tracking, expense claims and resource utilisation data feeds NetSuite from PSA tools for accurate project profitability and revenue recognition.

Executive team reviewing multi-entity group performance

Multi-Entity Groups

Australian parent with overseas subsidiaries. Intercompany transactions, transfer pricing and consolidated reporting across entities, currencies and regulatory environments.

FAQs

Common questions about NetSuite integration

Do you build using SuiteScript or SuiteTalk?

Both. We choose the right approach for each scenario. SuiteTalk REST API for external system integrations, SuiteScript 2.x for in-platform automations and RESTlets for custom endpoints. The architecture is designed during our scoping phase.

Can you integrate NetSuite with Salesforce?

Yes. It is one of the most common enterprise integrations we build. Customers, opportunities, contracts, invoices and payment status all sync between the two platforms. Bi-directional, real-time or scheduled, depending on your needs.

How much does a NetSuite integration cost?

Pricing depends on the systems involved, the volume of data and the exception cases. We provide a fixed-price quote after a 15-minute scoping call — no hourly billing, no surprises.

How long does implementation take?

A well-scoped single-system integration takes 8 to 14 weeks. Multi-system enterprise projects typically run 14 to 26 weeks, often phased so you get value from early integrations while later ones are still in build.

We have existing SuiteScript customisations. Can you work with them?

Yes. We review your existing scripts, workflows and saved searches first. We work alongside them, or replace them if they are causing problems. We document everything we change.

Can you handle multi-currency and multi-subsidiary?

Yes. NetSuite's OneWorld multi-subsidiary management is something we work with regularly. Currency conversions, intercompany eliminations, and consolidated reporting are all handled properly in the integration architecture.

Do you work with businesses outside Perth?

We are Perth-based and work Australia-wide. Enterprise NetSuite projects are remote by nature. We have clients in every capital city and several international companies with Australian operations.

What about ongoing support after go-live?

NetSuite pushes quarterly releases. External platforms update their APIs constantly. We offer SLA-backed support plans with guaranteed response times for business-critical integrations.

Tell Us What Needs To Connect To NetSuite

Share your NetSuite configuration, the systems around it, and where month-end close, order flow, warehouse sync, or intercompany reporting still break down. We will come back with the right integration path and fixed-price or phased scope.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.