A single workflow from enquiry to invoice to payment — built on top of ServiceM8, Simpro or Tradify, not instead of them.
Job management integration services for Australian trade businesses — ServiceM8 integration services, Simpro integration services and field service integration that stop the same data being entered three times, jobs slipping through, and invoices following weeks after the work.
Job Management Hub fixes the workflow gap. Fixed-price scoping. The highest-value piece working inside the first month.
Every ServiceM8 integration services, Simpro integration services australia and Tradify build below has a dedicated leaf page. Each platform we connect to accounting, payroll, CRM and internal ops — Australia-wide field service integration company work.
Three stages of job management workflow services — fixed-price scoping, sandbox parallel-run, planned cutover. Your live ServiceM8, Simpro or Tradify jobs stay untouched until go-live, and the founder runs each engagement personally.
Week 0
15-minute scoping call. We map your job platform (ServiceM8, Simpro or Tradify), the systems it feeds (accounting, payroll, CRM) and the specific intake-to-invoice gaps. Fixed-price quote inside 48 hours.
Weeks 1–N
Integration built in a sandbox and parallel-run against live jobs for two weeks. Every job-to-invoice trigger, customer record sync and field-app workflow validated before production.
Cutover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
Each tab is a piece of the workflow that off-the-shelf trades software half-delivers — the surface our ServiceM8 integration services, Simpro integration services and Tradify extension work covers. Build in stages; most engagements start with the two that hurt most.
Single intake. Web forms, phone calls, email-to-job, repeat-customer asks and Facebook leads all funnel into one pipeline. Nothing lives in someone's inbox or notepad.
Templated quotes. Quote builder pre-loaded with your assemblies, your supplier-priced materials and your skill-tiered labour rates. The estimator does not rebuild quotes from a blank page.
Visual board. Drag-and-drop scheduling with capacity gaps visible two to four weeks out. Move jobs between techs without flipping through three calendars.
Skill rules enforced. An apprentice cannot be dispatched alone on notifiable work; a CEC accredited installer is the only one allocated to the solar install. Vet allocations against your licensing matrix automatically.
Offline-capable mobile. Job details, customer history, drawings and scope of works available without signal. Works in switch rooms, basements, plant rooms and rural sites.
Capture as you work. Photos, voice notes, time, materials and digital signatures — all tied to the job record from the device, not transcribed at the office.
Job-complete → invoice. Time, materials, travel and call-out fees roll into an invoice draft the moment the job is signed off. Xero, MYOB and QuickBooks integration handle the push.
Pay on the spot. Tap-to-pay on the field device for residential calls. Payment links delivered with the invoice for commercial work. Stripe or Square reconciles transactions back to the job automatically.
Margin by job type. Switchboard upgrades vs solar vs maintenance vs test & tag — which work is making money? Margin tracked against estimate per job category, refreshed weekly.
Utilisation and team performance. Billable hours vs available hours per tech. Apprentice utilisation. Time on tools vs travel vs admin. Hire and apprentice-intake decisions made on data.
A Perth-based commercial electrical contractor already running their core job management platform. We added an intake funnel, a CES generation workflow, a builder client portal and a multi-division margin dashboard — without replacing the tool the team used every day. The CES backlog was clear inside the first month; invoice-to-payment time halved by month two.
Read the full case studyWe had three years of CES paperwork sitting in folders and field notebooks. Scheduling was a whiteboard. Invoicing was happening weeks after the work. HELLO PEOPLE built a field app and job management workflow that sits on top of our existing platform. The team kept using what they knew; the new capability just appeared alongside it. Six months later the CES backlog is gone, invoicing is same-day, and we know our margin by job type every week.
Every engagement is different, but the delivery structure stays consistent.
HELLO PEOPLE is a Perth-based field service integration company delivering ServiceM8 integration services, Simpro integration services australia and Tradify extensions for Australian trade businesses. We wire your job platform to accounting (Xero, MYOB, QuickBooks), payroll (Deputy, Employment Hero), payments (Stripe, Square), custom portals and reporting. Same intake, same scheduling, same field workflow — the connections and gaps get built.
Every trades software integration services project is fixed-price scoped after a free 15-minute call — no hourly billing. A Starter Hub connecting two or three systems is the smallest engagement; a full Workflow Hub covering enquiry to invoice with field app, scheduling and reporting is mid-tier; a Custom Business Hub with builder portals, commercial tendering and multi-division reporting is the largest.
In most cases you keep the platform — HELLO PEOPLE does not replace software that is working. Where job management workflow services help is the 10-30% your platform does not handle well: a builder or strata portal, complex commercial quoting, multi-division margin reporting, a specific compliance workflow (CES generation, notifiable work), or an integration the platform does not offer cleanly. We build that layer on top of your existing tool, not instead of it.
A Starter Hub (two or three systems connected) runs 3-6 weeks. A Workflow Hub covering the full enquiry-to-invoice flow with field app, scheduling and reporting runs 8-12 weeks. A Custom Business Hub with multi-division reporting, commercial portals and complex workflows runs 3-6 months in stages. The highest-value piece is always live inside the first month.
Yes — that is the whole point. Our field service integration services are platform-independent. We extend ServiceM8, Simpro, Tradify, AroFlo, Fergus, Jobber or even a custom internal system. Your team keeps the tool they know, and the new capability slots in alongside it.
The field apps we build are designed for someone wearing gloves and standing on a ladder — big buttons, minimal typing, voice notes, camera-first photo capture, offline by default. If the technician will not use it, we have wasted your money, so we test with real field staff before launch on live jobs.
Yes — Tradify to ServiceM8, ServiceM8 to Simpro (common when scaling past 20 staff), Tradify to Simpro, AroFlo / Fergus / Jobber to any of the three, and spreadsheet-and-paper to a modern platform. Migrations run as parallel-run projects with two weeks of dual-system operation, full job history preserved, cutover on a planned weekend.
Yes. If the system stores data — API, database or structured files — we can almost always connect it. HELLO PEOPLE has integrated Access databases, VB6 desktop apps, old SQL systems and bespoke internal platforms that no off-the-shelf connector touches. See the Legacy Software Rescue Hub if the starting point is an old system that needs modernising first.
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Where do enquiries come from? What platform runs your jobs (ServiceM8, Simpro, Tradify, something custom)? What is taking too long — quoting, scheduling, field capture, invoicing, reporting? We will respond with a job management workflow services recommendation and a fixed-price scoping call.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
