A single workflow from enquiry to invoice to payment — built on top of ServiceM8, Simpro or Tradify, not instead of them.
Most trade businesses have the right tools. They just do not talk to each other — so the same data gets entered three times, jobs slip through, invoices follow weeks after the work, and owners cannot see margin by job type until the year-end review.
Job Management Hub fixes the workflow gap. Fixed-price scoping. The highest-value piece working inside the first month.
Every job starts somewhere — a phone call, a web form, a repeat customer — and ends somewhere — accounting, payment, a satisfied customer, an updated dashboard. The Hub is the layer in between that makes the journey run on its own.
Each tab is a piece of the workflow most off-the-shelf job platforms half-deliver. Build them in stages — most engagements start with the two that hurt most.
Single intake. Web forms, phone calls, email-to-job, repeat-customer asks and Facebook leads all funnel into one pipeline. Nothing lives in someone's inbox or notepad.
Templated quotes. Quote builder pre-loaded with your assemblies, your supplier-priced materials and your skill-tiered labour rates. The estimator does not rebuild quotes from a blank page.
Visual board. Drag-and-drop scheduling with capacity gaps visible two to four weeks out. Move jobs between techs without flipping through three calendars.
Skill rules enforced. An apprentice cannot be dispatched alone on notifiable work; a CEC accredited installer is the only one allocated to the solar install. Vet allocations against your licensing matrix automatically.
Offline-capable mobile. Job details, customer history, drawings and scope of works available without signal. Works in switch rooms, basements, plant rooms and rural sites.
Capture as you work. Photos, voice notes, time, materials and digital signatures — all tied to the job record from the device, not transcribed at the office.
Job-complete → invoice. Time, materials, travel and call-out fees roll into an invoice draft the moment the job is signed off. Xero, MYOB and QuickBooks integration handle the push.
Pay on the spot. Tap-to-pay on the field device for residential calls. Payment links delivered with the invoice for commercial work. Stripe or Square reconciles transactions back to the job automatically.
Margin by job type. Switchboard upgrades vs solar vs maintenance vs test & tag — which work is making money? Margin tracked against estimate per job category, refreshed weekly.
Utilisation and team performance. Billable hours vs available hours per tech. Apprentice utilisation. Time on tools vs travel vs admin. Hire and apprentice-intake decisions made on data.
Click any platform for the why / what / how of that specific integration. We extend rather than replace — your team keeps the tool they already know.
Three stages. No surprises. Your live jobs and customers stay untouched until cutover — delivered personally by the founder.
Week 0
15-minute scoping call. We map your job platform (ServiceM8, Simpro or Tradify), the systems it feeds (accounting, payroll, CRM) and the specific intake-to-invoice gaps. Fixed-price quote inside 48 hours.
Weeks 1–N
Integration built in a sandbox and parallel-run against live jobs for two weeks. Every job-to-invoice trigger, customer record sync and field-app workflow validated before production.
Cutover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
A Perth-based commercial electrical contractor already running their core job management platform. We added an intake funnel, a CES generation workflow, a builder client portal and a multi-division margin dashboard — without replacing the tool the team used every day. The CES backlog was clear inside the first month; invoice-to-payment time halved by month two.
Read the full case studyNot abstract diagrams — actual scenarios from working trade businesses.
Most Job Management Hub engagements pay back the engagement cost inside one to three months. Here is the math, in plain English.
Skill-aware scheduling, route optimisation and mobile dispatch let the same team run measurably more jobs per week without adding heads.
Job-complete-to-invoice automation plus payment links on every invoice typically cuts the average gap from 21 days to 7–10. The cashflow lift is immediate.
Single intake means every channel — phone, web, email, repeat — funnels into one pipeline. No leads forgotten in someone's inbox.
Drawings, history, customer notes and forms all available on the device, offline. A minute saved per call across a crew of ten is hours back per week.
Job profitability, customer LTV, apprentice utilisation, forward pipeline — refreshed continuously. Decisions made on current data, not yearly summaries.
We extend ServiceM8, Simpro or Tradify rather than replacing them. Your team keeps the tool they already know; the new capability slots in alongside.
Start small if the workflow gap is contained. Scale to the full enquiry-to-invoice loop when the team is ready.
For: trade businesses with 3–15 staff running ServiceM8, Simpro or Tradify but still rekeying into accounting or chasing payments manually.
What you get: Two to three system connections wired together. Typical combinations: job platform → Xero invoicing → Stripe payment links → automated bank reconciliation. Plus a simple dashboard surface.
Timeline: 3 to 6 weeks. Fixed-price after a 15-minute scoping call. You see the first piece working inside the first fortnight.
For: growing operations (15–50 staff) running multiple channels, complex quoting, mixed residential/commercial work, and field crews who need offline mobile.
What you get: Single intake funnel, scheduling layer with skill rules, field app with offline capture, automated invoicing to Xero/MYOB, payment processing, customer-facing portal, and a live dashboard.
Timeline: 8 to 12 weeks delivered in stages. Highest-value piece live inside the first month so the team is using it while later modules are built. Fixed-price.
For: 50+ staff operations with multi-division revenue allocation, builder/strata portals, complex commercial tendering, custom compliance workflows, or legacy systems that need to keep running.
What you get: Bespoke layer architected for your specific operation — multi-division dashboards, builder/strata client portals, complex estimating engines, custom compliance flows, legacy-system bridges.
Timeline: 3 to 6 months in clearly defined stages. Each stage delivers measurable value before the next begins. Fixed-price per stage, with an ongoing support agreement once live.
We had three years of CES paperwork sitting in folders and field notebooks. Scheduling was a whiteboard. Invoicing was happening weeks after the work. HELLO PEOPLE built a field app and job management workflow that sits on top of our existing platform. The team kept using what they knew; the new capability just appeared alongside it. Six months later the CES backlog is gone, invoicing is same-day, and we know our margin by job type every week.
In most cases, no — and we will tell you that. We are not interested in replacing software that is working. Where Integration Hub helps is the 10–30% of your operation that the platform does not handle well: a builder portal, complex commercial quoting, multi-division reporting, a specific compliance workflow, an integration the platform does not offer cleanly. We build that layer on top of your existing tool, not instead of it.
Yes — that is the whole point. Integration Hub is platform-independent. We extend ServiceM8, Simpro, Tradify, Jobber or even a custom internal system. Your team keeps the tool they know, and the new capability appears alongside it.
A Starter Hub (two or three systems connected) runs 3 to 6 weeks. A Workflow Hub (full enquiry-to-invoice flow with field app, scheduling and reporting) runs 8 to 12 weeks. A Custom Business Hub (multi-division, commercial portals, complex workflows) runs 3 to 6 months in stages. The highest-value piece is always live inside the first month.
Fixed-price after a 15-minute scoping call followed by a deeper requirements session. You know the cost before any code is written. No hourly billing that drifts; no surprises at the end. Larger Custom Business Hubs are priced per stage, so you can adjust scope between stages.
The field apps we build are designed for someone wearing gloves and standing on a ladder. Big buttons, minimal typing, voice notes, camera-first photo capture, offline by default. If the technician will not use it, we have wasted your money — so we test with real field staff before launch.
Yes. Every Hub engagement results in working software, integrations and dashboards that you own outright. No per-seat SaaS subscription to us. Optional ongoing support agreement covers bug fixes, platform-update tracking and small feature additions — but the system is yours.
Because the Hub is built around your workflow rather than a fixed product, additions and adjustments are straightforward. New integrations, new dashboards, new field forms — added as scoped changes. Many of our clients run on a small monthly support agreement that includes ongoing improvements.
Yes. If the system stores data — whether through an API, a database, or even structured files — we can almost always connect it. We have integrated Access databases, VB6 desktop apps, old SQL systems and bespoke internal platforms that no off-the-shelf connector touches. See the Legacy Software & App Rescue Hub if your starting point is an old system that needs modernising first.
Sending your details…
You can stay on this page while we send it.
Where do enquiries come from? What platform runs your jobs (ServiceM8, Simpro, Tradify, something custom)? What is taking too long? We will respond with a Hub recommendation and a fixed-price scoping call.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
