Service

AI Development Perth
AI automation, chatbots and machine learning for Perth businesses.

Perth AI developers for businesses that want less manual admin, faster answers and better decisions. We build practical AI that fits the way your team already works.

AI development Perth businesses can use now: document automation, chatbots, knowledge search, machine learning and AI integration delivered with proof of concept first and clear commercial scope.

  • Perth-based AI development team
  • 18+ yrs Software and AI experience
  • PoC-first Proof before full commit
  • Secure Your data stays yours
Why Perth SMBs trust us

Fixed-scope Perth AI development, delivered by the founder

Perth SMBs pick HELLO PEOPLE for AI development because we start with a paid proof of concept on real data, not slide decks. Every project runs through the founder, from the discovery session to production monitoring.

  1. Week 0

    Assessment with Kasun

    Fifteen minutes to identify the highest-value AI use case, review your data sources, and scope a proof of concept. In-person in Perth if that suits.

  2. Weeks 1-6

    Proof of concept on your data

    Working AI on your real invoices, your real emails, or your real knowledge base. You evaluate accuracy yourself before committing to production.

  3. Production

    Rollout with monitoring, 30 days included

    Full production build connected to your existing systems. Accuracy monitoring, retraining pipeline and 30 days post-launch support included.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
What we build

AI solutions we build for Perth businesses

Five categories of practical AI, one Perth team building all of them. Each category has been delivered for real Perth businesses and starts with a fixed-scope proof of concept.

AI automation and workflow intelligence

Intelligent automation that goes beyond simple rules. AI reads documents, classifies emails, routes enquiries, and triggers actions across your systems, reducing manual steps in repetitive processes.

Invoice processing, email triage, compliance checking, data entry: the volume work your team currently handles manually.

Popular with Perth mining services, professional services and logistics companies dealing with high document and data volumes.

AI chatbots and conversational assistants

AI-powered chatbots for customer service, internal helpdesks, and lead qualification. Natural conversations that handle real enquiries, not scripted decision trees.

Trained on your business knowledge, policies, and product information. Answers questions accurately, escalates to humans when it should.

Website chatbots, WhatsApp bots, internal knowledge assistants, and voice AI agents.

RAG systems and knowledge search

AI assistants that answer questions from your own documents, policies, procedures and business data. Retrieval-augmented generation (RAG) that gives sourced, accurate answers, not hallucinations.

Your team asks questions in natural language and gets answers with references to the source documents.

Operational knowledge bases, compliance Q&A, policy lookup, and internal knowledge management.

Machine learning and predictive analytics

ML models trained on your historical data. Demand forecasting, churn prediction, risk scoring, anomaly detection, pricing optimisation.

Models trained on your specific data, not generic industry benchmarks. Predictions that reflect your business, your customers, your market.

Deployed inside your existing systems where decisions are actually made.

AI API development and system integration

Connecting AI services (OpenAI, Azure AI, AWS Bedrock, or open-source models) to your business systems. The AI model is only useful when it can read your data and update your tools.

We handle API connections to Xero, MYOB, Salesforce, HubSpot, ServiceM8, SharePoint, custom databases and more.

Includes error handling, rate limiting, monitoring. Enterprise-grade integration, not demo-quality scripts.

AI automation processing business documents and workflows
AI chatbot interface handling customer enquiry
RAG knowledge system searching business documents
Machine learning prediction dashboard with business metrics
AI API integration connecting models to business systems
Capabilities catalogue

Perth AI development services we deliver

Every capability below has been delivered for a real Perth business, from a single AI document workflow to a full RAG assistant on internal SharePoint. If your scenario is not listed, ask. We build bespoke.

Perth AI development by industry

AI document processing and OCR for Perth

AI chatbots, agents and conversational AI

RAG, knowledge search and internal AI

  • RAG and knowledge systems
  • AI search over SharePoint, Google Drive and Confluence
  • Policy, procedure and compliance Q&A assistants
  • Contract and legal document search AI
  • Sales and customer knowledge AI assistants
  • Custom LLM app development
  • Vector database and embedding pipelines
  • Private on-premise RAG for sensitive data

AI automation and workflow intelligence

Machine learning and predictions for Perth

  • Machine learning for demand forecasting
  • Customer churn and retention prediction models
  • Risk scoring and fraud detection
  • Predictive maintenance for mining and equipment
  • Anomaly detection in operations data
  • Pricing optimisation and margin analytics
  • Time-series forecasting for inventory and sales

AI strategy, integration and deployment

Pricing

How we price Perth AI development

Every project starts with a paid proof of concept, not an open-ended R&D budget. Here is how fixed-scope Perth AI development actually works.

Free 15-minute call

Tell us the task or workflow you want AI to handle. We give you an honest answer on whether AI is the right approach, roughly what a proof of concept would cost, and what the realistic wins look like. In-person in Perth if that suits.

Fixed-scope proof of concept

Every AI project starts with a scoped PoC using your actual data. You see the AI working on your invoices, your emails, or your knowledge base before committing to a full build. Fixed price, no open-ended spend.

Production rollout

Once the PoC validates the value, we build the production system connected to your existing tools. Fortnightly demos, fixed-price scope, and monitoring baked in from day one.

Why HELLO PEOPLE

Perth AI Development
HELLO PEOPLE vs the alternatives

AI is a big call for a Perth SMB. Here is how HELLO PEOPLE compares to the three other realistic paths.

Concern HELLO PEOPLE Off-the-shelf AI SaaSPrompt-only / ChatGPTIn-house AI team
Fit to your Perth business Trained on your data, your rules Generic answers, no contextPrompt-only, no integrationDepends on the internal skill
Data security and residency Your data stays in your infra (AWS/Azure AU) Data leaves your controlData leaves your controlYou own it, if configured properly
Integration into existing systems Connected to Xero, CRM, ERP, SharePoint Standalone chat interfaceStandalone toolsDepends on internal build capacity
Time to first working result PoC in 3-6 weeks with your real data Live today, genericDays, but limited to prompt tricksMonths to build the team and pipeline
Ongoing cost Fixed build + predictable inference cost Per seat, per month, foreverPer API call plus your timeSalary + infra + tools
When the AI is wrong Retrain on your feedback, guardrails You wait for vendor updateYou rewrite the promptInternal team fixes it
Direct access to the builder Email Kasun, get Kasun Support ticket queueDIYInternal team
AI document processing system extracting data from business documents
Case Study

AI document processing that replaced 20 hours per week of manual data entry

We built an AI system that reads invoices, purchase orders, and compliance documents. It extracts key data, validates it, and pushes it into the client's accounting and job management systems.

Read the full case study
20hrs Saved per week
95% Extraction accuracy
3 wks To production PoC

We were copying data from PDFs into our system for four hours a day. HELLO PEOPLE built an AI that reads the documents and enters the data automatically. My team now reviews exceptions instead of processing every single document.

Operations Manager Perth professional services firm - 30+ staff
Why custom AI

What Perth AI development actually changes

Less manual admin, faster answers, better decisions. Here is what practical AI delivers for a Perth SMB when it is trained on your data and integrated into your systems.

Perth AI development team in a collaborative planning session

Perth-based AI developers: face-to-face when it counts

We are based in Perth. Same timezone, same business hours, and the option to sit across the table for discovery sessions and demos.

AI projects need tight feedback loops. Being local means we can walk through your processes in person, understand your data, and iterate fast.

AI processing business-specific data and documents

AI trained on your business data, not generic models

Off-the-shelf AI tools give generic results. Custom AI development means the models are trained on your documents, your categories, your business rules.

The AI reads your invoice formats, classifies data using your terminology, and follows your approval logic. It works because it was built for you.

AI integrated into existing business systems and workflows

Integrated with your existing systems

AI that sits in another standalone tool gets abandoned. We integrate AI directly into your existing CRM, accounting software, job management, SharePoint, email and custom applications.

Your team does not learn a new system. The AI works behind the scenes inside the tools they already use.

AI proof of concept demonstration with real business data

Proof of concept before full investment

Every AI project starts with a PoC using your actual data. You see real results (your documents processed, your emails classified, your data predicted) before committing to a full build.

No theoretical ROI decks. Working AI you can evaluate yourself.

Secure AI deployment within enterprise infrastructure

Your data stays under your control

We deploy AI within your infrastructure (Azure, AWS, or on-premise). Your data stays in your environment, encrypted, with proper access controls and audit logging.

For Perth businesses with data residency requirements, everything stays in Australian data centres.

How it works

How a Perth AI development project runs, step by step

Every AI project is different, but the delivery structure stays the same. Assess, prove, build, deploy, monitor. You always know where you are in the process.

Discovery and Assessment

We review your workflows, data sources, and integration requirements. Identify the highest-value AI opportunity. Define scope, success metrics, and realistic cost. In-person if you are in Perth.

Proof of Concept

Working PoC with your actual data. You see real AI processing your real documents, classifying your real emails, or answering from your real knowledge base, before investing in a full build.

Build and Integrate

Production development connected to your existing systems. Fortnightly demos. AI trained and validated against your data with your business rules.

Deploy and Validate

We validate accuracy, edge cases, security and performance. Your team tests with real scenarios. Once accuracy targets are met, deploy to production with full monitoring.

Monitor and Iterate

AI improves with feedback. We monitor accuracy, retrain models as your data evolves, and add capabilities as needs grow. Ongoing support that keeps the AI delivering.

FAQs

Common questions about Perth AI development

What types of AI development do you offer in Perth?

AI automation (document processing, email triage, data classification), AI chatbots and conversational assistants, RAG knowledge systems, machine learning and predictive analytics, and AI API integration into your existing business software.

How do you scope and price an AI project?

We start with a scoped assessment of the use case, data sources and integration points, then provide a fixed-price quote before any work begins. A focused proof of concept sits at the lower end of project size. A full production AI solution with multiple integrations and complex models is larger. You know what you are investing in before committing.

Can you add AI to our existing Perth software?

Yes. Most of our work involves adding AI capabilities to existing systems. If your software has an API, database access, or webhook support, we can connect AI features to it. CRM, accounting, job management, SharePoint, custom apps: all integrable.

Which AI models do you use?

We use the best model for each task. OpenAI GPT-4, Azure OpenAI, Anthropic Claude for language tasks. Azure Document Intelligence for document processing. scikit-learn, XGBoost, PyTorch for machine learning. We recommend open-source models when they fit the requirements and reduce ongoing costs.

How long does a Perth AI project take?

A proof of concept takes 4 to 6 weeks. A full production solution takes 8 to 16 weeks depending on complexity. Fortnightly demos so you see working results throughout.

Do we need clean data to start?

It depends on the project. Document processing and chatbots work with whatever documents you currently have. Prediction models need structured historical data, but it does not need to be perfect. We review your data during assessment and tell you honestly what preparation is needed.

What about ongoing costs after the build?

AI solutions have two ongoing costs: infrastructure (hosting, API calls to AI models) and maintenance (monitoring, retraining, updates). Monthly cost depends on usage volume and model complexity. We give clear estimates during scoping so there are no surprises after launch.

Can you build an AI chatbot for our Perth website?

Yes. We build AI chatbots trained on your business knowledge that handle real customer enquiries (not scripted flows). They integrate with your website, CRM and ticketing systems, with escalation to human agents when the query requires it.

Tell us what AI should handle

Tell us the workflow, documents, support load or repetitive work you want AI to handle, and what systems it needs to work with. We will come back with a proof-of-concept scope and fixed price.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.