Accounts payable done one line at a time
Supplier invoices arrive in every layout and someone keys each line into Xero or MYOB. AI automation reads the invoice, matches it to the purchase order and posts it, and your team handles the exceptions.
Service
AI Agency Melbourne
for the work your team repeats every day.
An AI agency Melbourne businesses use to take repeat work off their teams. We build AI automation, AI agents, chatbots and voice agents, and connect them to Xero, MYOB, your CRM and your warehouse or job system.
An Australian team with offices in Perth and Sydney. We work with Melbourne clients by video call and come on site for kickoff and go-live. Proof on your own data first, then a fixed price.
- AU team No offshore development
- 18+ yrs Software and AI experience
- Proof first Tested on your data
- Fixed Price agreed before work starts
Australian owned and operated
Built here. Your data stays here.
- No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
- Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
- Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
AI Agency Melbourne
An AI agency for businesses that are not AI companies
More people search for an AI agency in Melbourne than in Sydney, Brisbane or Perth, and a long list of agencies answers them. Most sell marketing content or a chatbot subscription. We build the AI that does operational work.
We are developers. We find the job where AI saves hours, prove it on your real invoices, orders or enquiries, and connect it to the systems your team already uses.
In Melbourne we work with distribution, manufacturing, healthcare and retail businesses on accounts payable, order entry, stock and customer questions.
Sound Familiar?
Where Melbourne businesses lose hours that AI can give back
Three situations we hear from Melbourne businesses most weeks.
An AI agency that sold a tool, not a result
A chatbot licence or a set of prompts, with nothing connected to stock, orders or accounts. We build AI agents that act in those systems and are measured on the hours they save.
Orders and enquiries retyped between systems
An order arrives by email, gets typed into the warehouse system, then again into accounts. An AI agent reads it once and enters it everywhere it is needed.
Get Started
Pick the job you want AI to take first
Tell us which paperwork, calls, questions or repeat task costs your team the most time. We will come back with the right first project and a fixed scope.
What We Build
AI agency services for Melbourne businesses
Pick a tab to see each AI service and where it fits.
AI agents and AI agent development
An AI agent reads what comes in, decides the next step and acts in your systems: it posts the invoice, raises the purchase order, updates the customer or books the job.
You set the line: what an agent may finish on its own, what always goes to a person, and the value above which it must ask.
In Melbourne this is often an order or accounts agent: it reads the emailed order, checks stock and price, enters it in the warehouse system and raises the invoice.
AI automation for documents, emails and data entry
The repeat work done for you. AI reads invoices, forms and emails, enters what it finds, and moves the work to the next step.
Rules check the totals, tax codes and duplicates first, so the figures in your accounts are the figures you expect. A person sees only the exceptions.
Melbourne distributors and manufacturers use it for supplier invoices, purchase orders and delivery paperwork.
AI consulting and strategy, from people who build
A short review of how your business runs: which work repeats, which systems hold the data, and where AI would pay for itself first.
You get a ranked list of jobs AI should take, what each needs, and which ones to leave alone. No long discovery phase.
We run it by video call, or on site in Melbourne for larger reviews, and you leave with a written plan and a fixed price for the first project.
AI chatbots and voice agents
Chatbots for your website and messaging, and voice agents for your phone line, trained on your own content rather than scripted flows.
They answer questions, take bookings and enquiries, and hand over to a person with the conversation attached when they should.
Melbourne clinics and retailers use them to answer booking, order and opening-hours questions without tying up the front desk.
AI development and integration with your software
AI in a separate dashboard gets abandoned. Our AI developers build it into the software your team already uses, through its API.
We work with OpenAI, Azure AI, AWS Bedrock and open models, and choose by the job, the cost and where your data must stay.
We connect to Xero, MYOB, NetSuite, Shopify, HubSpot, Cliniko and the warehouse and custom systems Melbourne businesses run.
Case Study
AI document processing that replaced 20 hours per week of manual data entry
We built an AI system that reads invoices, purchase orders and compliance documents, extracts the key details, checks them, and enters them into accounting and job management systems.
Read the full case study 20hrs Saved per week
95% Extraction accuracy
3 wks To production PoC
We were sceptical about AI. Too much hype, not enough substance. HELLO PEOPLE built a PoC in three weeks that processed our actual invoices with 94% accuracy. The full system went live two months later and our AP team now handles exceptions instead of every line item.
Why Choose Us
An AI agency you can hold to a result
A proof on your own data, AI built into your systems, a fixed price, and the code in your name.
An Australian team that comes to Melbourne
We do not have a Melbourne office. Our offices are in Perth and Sydney, and we work with Melbourne clients by video call and phone during your business hours.
For kickoff workshops, demonstrations and go-live we come to your site. The same Australian developers work on your project throughout, and nothing is passed to an offshore team.
A proof on your own data before the full build
Every AI project starts with a small paid proof using your real documents, emails or records. You see the accuracy before you commit to the full build.
A proof takes 4 to 6 weeks. If the numbers do not justify going further, we tell you.
Built into the systems you already run
We connect AI to your accounting, CRM, job management, email and custom software. Your team keeps the tools it knows.
Every action the AI takes is logged with the record it touched, so you can trace what happened and why.
Your data stays under your control
The AI is deployed inside your own environment on Azure, AWS or your own servers, with access controls and an audit log.
Australian data centres are available for businesses that need their data kept here.
A fixed price and code you own
You get a written scope and a fixed price before work starts. If the scope does not change, the price does not change.
At handover the code, documentation and credentials are yours. There is no per-seat licence and no lock-in.
Meet the person
AI Agency in Melbourne, one seamless process
Your AI Agency in Melbourne, handled by the founder from start to end.
HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. For AI, that means working on your own data, with a person able to check every answer.
Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.
I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.
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An old-fashioned service
Small and boutique. The person who scopes your AI project is the person who builds it, and the same person checks its answers before your team relies on them.
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Quick responses
No ticket queue and no account manager in between. You hear back within one business day, usually sooner.
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A long-term partner
The first AI project is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.
How It Works
From first call to AI your team uses
Every AI project follows these steps. The scope changes, the order does not.
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Review
We look at how the work runs today, the documents and data involved, and the systems it touches. By video call, or on site in Melbourne for larger reviews.
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Proof on your data
A small working version using your real documents, emails or records, so you see the accuracy before you commit to the full build.
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Build and connect
The production build, connected to your accounting, CRM, job or custom systems, with a demonstration every fortnight.
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Test and go live
Your team tests real cases, including the awkward ones. It goes live with monitoring once the agreed accuracy is met.
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Support and improve
Thirty days of support after launch is included. We watch accuracy, fix what the exceptions show up, and add the next job when you are ready.
Why us
Why Melbourne businesses choose us as their AI agency
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Australian developers
Senior developers in Perth and Sydney who visit Melbourne for kickoff and go-live. No offshore team.
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Developers, not only advisers
The people who recommend the AI are the people who build it and connect it to your systems.
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Proof before full spend
A working proof on your real data in 4 to 6 weeks, before you commit to the full build.
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Fixed price
A written scope and a fixed price before work starts. No hourly rates.
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18+ years experience
Building software and AI for Australian businesses since 2007.
FAQs
What Melbourne owners ask an AI agency
What does an AI agency do for a Melbourne business?
We find the work in your business that AI can take over, build it, and connect it to the software you already run. That covers AI automation for documents and emails, AI agents that act in your systems, chatbots and voice agents, and advice on where to start. We work with Melbourne distribution, manufacturing, healthcare and retail businesses.
Do you have an office in Melbourne?
No. Our offices are in Perth and Sydney. We work with Melbourne businesses by video call and phone during your business hours, and travel to your site for kickoff workshops, demonstrations and go-live.
Which AI services do you offer?
AI agent development, AI automation, AI consulting and strategy, AI chatbots and voice agents, AI development and integration with existing software, AI document processing and AI knowledge search.
Are you an AI marketing agency?
No. We do not write AI content or run AI advertising. We are developers who build AI into business operations: accounts, orders, jobs, customer service and internal knowledge.
How do you scope and price an AI project?
We start with a short review of the job, the data and the systems involved, then give you a fixed price in writing before any work begins. A small proof on your own data comes first, so the full build is priced on evidence.
How long does an AI project take?
A proof of concept takes 4 to 6 weeks. A full production system takes 8 to 16 weeks, depending on how many systems it connects to.
Can you add AI to the software we already use?
Yes. Most of our work adds AI to existing systems. If your software has an API, database access or webhooks, we can connect AI to it.
Is our data safe?
The AI is deployed inside your own environment with access controls and an audit log of what it read and did. Australian data centres are available for businesses that need their data kept here.
Sending your details…
You can stay on this page while we send it.
Tell us which job you want AI to take
Tell us the paperwork, calls, questions or repeat work you want AI to handle, and which systems it needs to work with.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
