AI Data Privacy: What You Need to Know
How the Privacy Act and Australian Privacy Principles apply to AI projects. What you need to know before going live with an AI system.
How the Privacy Act and Australian Privacy Principles apply to AI projects. What you need to know before going live with an AI system.
Australia doesn't have dedicated AI legislation yet. But that doesn't mean AI is unregulated. The Privacy Act 1988 and the Australian Privacy Principles (APPs) apply to any system that handles personal information, including AI systems.
The OAIC (Office of the Australian Information Commissioner) has made it clear: existing privacy obligations apply to AI. If your system collects, uses, or stores personal data, you need to comply.
The Privacy Act covers organisations with annual turnover above $3 million (and some smaller organisations in specific sectors). Key principles relevant to AI:
The 13 APPs that matter most for AI projects:
Cross-border trap: Using OpenAI's API, Google Gemini, or other US-hosted services means your data likely crosses borders. Under APP 8, you remain accountable for how that data is handled overseas.
Meet the person
This article comes from real projects. If it raises a question about your own system, you can ask the founder directly.
HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. For AI, that means working on your own data, with a person able to check every answer.
Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.
I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.
Small and boutique. The person who scopes your AI project is the person who builds it, and the same person checks its answers before your team relies on them.
No ticket queue and no account manager in between. You hear back within one business day, usually sooner.
The first AI project is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.
Ask the author
Ask it here and it comes straight to the founder. No sales call, no obligation, and a real answer even if the answer is that you do not need us.
Kasun Wijayamanna
Founder, replies within one business day
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