Integration

Shopify Integration Services and Shopify API Integration for Australian eCommerce

We provide Shopify integration services for businesses that need Shopify connected to accounting, inventory, CRM and fulfilment systems so orders, stock levels, refunds and customer data move properly across the business.

Where app-store connectors fall short, we build custom Shopify API integrations around your workflow. Competitive fixed-price quotes. Australian team. Ongoing support after launch.

  • AU-wide Perth-based · servicing Australia
  • 18+ yrs Building software
  • Secure OAuth2 Shopify API auth
  • Fixed Price scopes, no surprises
What We Offer

Custom Shopify Integration Services built around your eCommerce workflow

We help eCommerce businesses connect Shopify with the systems that create, update or depend on order, stock, fulfilment and customer data, using custom Shopify API integrations where needed.

That usually means Shopify accounting integrations, Shopify inventory integrations, Shopify CRM integrations, Shopify fulfilment workflows, and Shopify refund or reporting integrations.

If your team is still exporting CSVs, fixing payout reconciliations, or manually correcting inventory and refund data across systems, this is usually the fix. We scope it, build it, test it properly, and support it after launch.

Shopify integration hub diagram connecting storefront, inventory, orders, payments, shipping and accounting
How it runs

A Shopify integration project, end to end

Three stages. No surprises. Live orders and stock stay untouched until cutover — delivered personally by the founder.

  1. Week 0

    Shopify Integration Audit

    15-minute scoping call. We map your Shopify setup, the systems you need it connected to, and the specific workflow gaps slowing your team down. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    Integration built in a sandbox and parallel-run against your live Shopify data for two weeks. Every record mapping, field translation and event trigger validated before production. No risk to live data.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Sound Familiar?

What Shopify store owners tell us

You picked Shopify because it is great at selling. The gap is everything between the sale and the books.

Orders in Shopify, invoices entered manually

Every sale in Shopify should already exist in your accounting software. Instead someone downloads a CSV, reformats it, and imports it. Every day. Or worse, every week.

Inventory counts that never match

Shopify says 15 in stock. Your warehouse says 12. Your accounting software says 18. Nobody trusts the numbers, so someone does a manual count every week.

GST and fees are a mess at month-end

Shopify charges gateway fees, transaction fees, currency conversion fees. Stripe takes its cut. Working out the correct GST and net revenue per order is a recurring headache.

Refunds and returns that break the books

A customer returns a product. Shopify processes the refund. But your accounting software does not know about it until someone creates a credit note manually.

Customer data siloed in Shopify

Purchase history, email addresses, lifetime value. All locked in Shopify. Your CRM and email platform have their own incomplete version of the same customer.

Off-the-shelf apps that do 80% of the job

Shopify app store connectors work for basic sync. But custom pricing rules, B2B orders, subscription handling, or multi-location logic push them past their limits.

15-Minute Integration Audit — No Cost, No Commitment

Tell us what systems you are running and what is not connecting properly. We map the gap, find what needs to be built, and give you a fixed-price quote before you commit to anything.

  • 15-minute scoping call
  • Fixed price included
  • Australian team
  • Ongoing support after launch
Book Your Free Audit
What We Build

Common Shopify integration services

The most common Shopify integrations for Australian eCommerce businesses. Pick a tab to see how it works.

Order and sales sync to accounting

Every Shopify order creates a corresponding record in your accounting software — Xero, MYOB or QuickBooks. Line items, GST, discounts, shipping charges and gateway fees are all mapped to the correct accounts.

Works with individual order sync or summarised daily postings, depending on your volume and what your accountant prefers.

Inventory and stock level sync

Stock levels stay accurate across Shopify, your warehouse management system and accounting. When an item sells, all systems update. When new stock arrives, Shopify listings reflect it.

Multi-location support means your Sydney warehouse and Melbourne warehouse show correct stock independently. Reorder points and low-stock alerts can trigger across systems.

Customer data sync to CRM and email

Shopify customer data — purchase history, contact details, tags, lifetime value — pushed into your CRM, email marketing platform or customer service tool.

New customers get added automatically. Existing customer records update when details change. No duplicate contacts cluttering your systems.

Refund and return processing

When a customer returns a product or gets a refund through Shopify, the credit note or reversal appears in accounting automatically. Stock levels adjust if the item is returned to inventory.

Handles full refunds, partial refunds, exchanges and store credit. Gateway fee adjustments are accounted for properly.

Fulfilment and shipping integration

Warehouse picks, packs and ships an order. Tracking numbers flow back to Shopify. Fulfilment status updates in your ERP or order management system automatically.

Works with third-party logistics (3PL) providers, in-house warehouse systems and direct Shopify fulfilment. Splits and partial fulfilment handled.

Sales and performance reporting

Shopify sales data combined with accounting and inventory data in a single dashboard. Revenue by product, margin by channel, customer acquisition cost, stock turn rate — all live.

Power BI, Google Looker Studio, or custom dashboards. The format fits how your team reviews performance.

Customer completing a purchase through an online store
Warehouse staff managing inventory across shelving
Marketing team reviewing customer segmentation data
Finance team processing return and refund documentation
Warehouse team packing orders for shipping
eCommerce performance dashboard showing sales analytics
Capabilities catalogue

Shopify integration services we deliver

Every capability below has been delivered for a real Australian eCommerce business — from a single Shopify-to-Xero connector to a multi-warehouse, headless Shopify Plus build spanning accounting, inventory, CRM and 3PL. If your scenario is not listed, ask — we build bespoke.

Shopify ↔ accounting (Xero, MYOB, QuickBooks)

  • Shopify to Xero — orders, refunds, gateway fees and GST mapped to the right accounts
  • Shopify to MYOB — daily summaries or per-order posting
  • Shopify to QuickBooks Online integration with tax-code mapping
  • Shopify Payments and Stripe payout reconciliation against Xero / MYOB invoices
  • Multi-currency Shopify orders with FX gain/loss journals
  • Custom revenue account mapping per collection, product line or region
  • GST-free export handling for international Shopify orders
  • Shopify POS transactions reconciled alongside online orders

Shopify ↔ inventory (Cin7, Unleashed, DEAR)

  • Shopify to Cin7 stock and order sync
  • Shopify to Unleashed two-way inventory and order sync
  • Shopify to DEAR Systems (Cin7 Core) integration
  • Multi-location stock — Sydney, Melbourne, Perth warehouses tracked independently
  • Reorder point and low-stock alerts triggered across systems
  • Bundled SKUs, kits and configurable products handled correctly
  • Stock take and cycle-count reconciliation back into Shopify
  • Barcode and batch tracking for regulated or perishable inventory

Shopify ↔ fulfilment & 3PL

  • Shopify orders pushed to 3PL warehouses with picking instructions
  • Tracking numbers and fulfilment status flow back to Shopify and the customer
  • Split shipments and partial fulfilment handled per line item
  • Returns and reverse logistics workflows with stock back-into-inventory
  • Shipping label generation across multiple carriers
  • Custom packing slip and dispatch note generation
  • Freight calculation for oversized, heavy or dangerous goods
  • Pick-and-pack workflow integration with warehouse scanners

Shopify ↔ CRM (HubSpot, Salesforce)

  • Shopify to HubSpot — customer, order and lifetime-value sync
  • Shopify to Salesforce for B2B and high-touch retention workflows
  • Shopify to Zoho CRM for SMB eCommerce
  • Abandoned cart, repeat-purchase and churn triggers into marketing automation
  • Customer segmentation by product category, region or LTV
  • Loyalty program data shared between Shopify and CRM
  • Subscription customer status flowing into CRM lifecycle stages
  • Wholesale / trade customer accounts mapped to CRM company records

Shopify migrations

  • WooCommerce to Shopify migration — products, orders, customers, redirects
  • BigCommerce to Shopify migration with SEO preservation
  • Magento to Shopify migration for retailers leaving Magento 2
  • Squarespace, Wix and Neto to Shopify migrations
  • App migration — Shopify app stack rebuild on the new store
  • Theme rebuild on Shopify Online Store 2.0 with custom sections
  • Historical order, customer and review data preserved through cutover
  • 301 redirect map and URL preservation for SEO

Shopify custom integrations & headless setups

  • Shopify theme and storefront development
  • Headless Shopify — Hydrogen, Next.js or Astro storefronts backed by Shopify
  • Shopify Plus B2B workflows with custom pricing and credit-terms checkout
  • Subscription products — Recharge, Bold or custom subscription logic
  • Custom Shopify apps for in-house workflows and admin extensions
  • Shopify Functions and Flow customisation for checkout and order routing
  • Storefront API and Admin API integrations into internal tooling
  • Shopify ↔ legacy / in-house system custom integration
Why Integrate Shopify

Every order in Shopify, every record in accounting

Sales, refunds, gateway fees, GST. All mapped to the correct accounts automatically. Your books are always up to date without someone manually reconciling Shopify payouts.

Your accountant gets clean data. Month-end stops being a multi-day exercise in matching transactions.

Accounting records showing clean reconciled eCommerce data

Inventory levels you can trust

Sell something on Shopify, stock updates in your warehouse system and accounting. Receive new stock, Shopify listings update. One source of truth.

No more overselling. No more "sorry, that is actually out of stock" emails to customers who already paid.

Warehouse with organised inventory management system

Complete customer picture across systems

Shopify purchase data flows to your CRM and email platform. Lifetime value, order frequency, product preferences, all accessible where your marketing and support teams work.

That means better segmentation, better retention campaigns, and support staff who know the customer before they answer the call.

Customer browsing products in an eCommerce experience

No more manual order processing

Stop the daily CSV dance. Orders, fulfilment status, tracking numbers, refunds. They all flow between systems without someone moving data around in spreadsheets.

Your operations team focuses on shipping product, not entering data.

Warehouse team processing orders efficiently

Handles the edge cases Shopify apps cannot

B2B pricing tiers, subscription orders, custom bundles, multi-currency, multi-location fulfilment. We build for your actual business logic, not a generic template.

Proper error handling so if an order fails to sync, it is flagged and queued, not silently dropped.

Server infrastructure supporting reliable integrations
Pricing

How we price Shopify integration services

Straight answers on cost before you commit time to a scoping call.

Free 15-minute call

Tell us what systems Shopify needs to connect to: accounting, warehouse, CRM. We will tell you what is involved.

Fixed-price quote

Clear scope, fixed price. Covers build, testing, go-live and initial data mapping. No hourly surprises.

Phased approach for complex setups

Multiple integrations needed? We scope the most urgent one first and add the rest in stages. Delivers value fast without betting everything up front.

Multi-channel eCommerce stock and order synchronisation across web, POS and warehouse
Case Study

Multi-channel stock + order sync for an Australian retailer

A retailer running an online store, two physical sites and a warehouse system had stockouts, oversells and write-offs caused by mismatched counts. We built a two-way sync between the eCommerce platform, POS and back-office so SKUs, reorder points and order status stay aligned everywhere.

Read the full case study
98% Stock accuracy across channels
60% Drop in oversell incidents
12hrs Saved per week on reconciliation
Real-time Order + inventory flow
How It Connects

Your Shopify integration at a glance

Shopify at the centre, connected to accounting, inventory, CRM and fulfilment.

How It Works

From first call to live integration

A clear process so you know what is happening at each step.

Discovery & Audit

We review your Shopify setup, product catalogue, order volume and the systems that need connecting. We identify where data is being lost or manually handled today.

Data Mapping

We define how Shopify fields map to your accounting, inventory and CRM systems. Product SKUs, tax codes, customer fields, account codes. All agreed before build starts.

Build

We build the integration using Shopify APIs and webhooks. Real-time order sync, scheduled inventory updates, and proper error handling all baked in.

Testing

Test orders, refunds, inventory adjustments and edge cases against sandbox environments. We cover the scenarios that trip up off-the-shelf connectors.

Go-Live

Live launch with real-time monitoring. If historical orders need to be migrated or back-synced, we handle that too.

Ongoing Support

Shopify API changes, new product lines, seasonal spikes. We keep the integration running and adjust as your business scales.

Why us

Why Australian Businesses Choose HELLO PEOPLE for Shopify Integration Services

  • We build, not just connect

    We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.

  • Fixed-price quoting

    You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.

  • Built for Australian business

    We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.

  • Senior team, direct access

    You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.

  • Ongoing support included

    APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.

We were spending a full day every week reconciling Shopify orders against Xero. Now it just happens. Orders, refunds, fees, all mapped perfectly. We got a whole day back.

Founder Australian DTC skincare brand
Industries

Shopify integrations by industry

Different product types have different integration needs. Here is how we approach each.

Fashion retail customer browsing an online store

Fashion & Apparel

Size, colour and style variants managed across Shopify and your warehouse. Orders sync to accounting with correct revenue mapping per collection or product line.

Health and beauty eCommerce brand products displayed

Health & Beauty

Subscription orders, bundles and sample packs handled properly. Expiry date tracking and batch numbers flow between Shopify and inventory management.

Food and beverage products packaged for eCommerce delivery

Food & Beverage

Perishable inventory with batch tracking, sell-by dates and temperature-controlled logistics. Shopify orders trigger fulfilment workflows with the right handling requirements.

Wholesale warehouse with bulk inventory for B2B orders

Wholesale & B2B

Tiered pricing, bulk discounts and trade customer accounts managed in Shopify. B2B orders sync to accounting with correct customer-level pricing and credit terms.

Home hardware products organised in a warehouse setting

Home & Hardware

Heavy or oversized items with special shipping rules. Product weights, dimensions and freight calculations flow between Shopify, your shipping provider and accounting.

Sports and outdoor retail products displayed for online sale

Sports & Outdoor

Seasonal stock, pre-orders and limited editions tracked across Shopify and warehouse. Revenue-per-category reporting helps plan buying for next season.

FAQs

Common questions about Shopify integration services

Can you connect Shopify to Xero or MYOB?

Yes. It is one of the most common integrations we build. Orders, refunds, fees and GST all map to the correct accounts in your accounting software. A 15-minute call confirms what is involved for your store.

How is this different from the Shopify app store connectors?

App store connectors work for straightforward setups. But if you have custom pricing tiers, B2B and B2C mixed, multi-location inventory, subscription products, or specific account mapping requirements, you will hit the limits quickly. A custom integration matches your exact business rules.

How much does a Shopify integration cost?

Pricing depends on the systems involved, the volume of data and the exception cases. We provide a fixed-price quote after a 15-minute scoping call — no hourly billing, no surprises.

How long does it take?

A straightforward Shopify to accounting integration usually takes 4 to 8 weeks. Multi-system integrations with inventory, CRM and fulfilment typically run 8 to 14 weeks.

Can you handle multi-currency Shopify stores?

Yes. We map foreign currency orders to the correct accounts and handle exchange rate differences. Common for Australian businesses selling to the US, UK or New Zealand.

What about Shopify POS?

Yes. Shopify POS transactions sync alongside online orders. Inventory updates apply to both channels so stock counts stay accurate across online and physical retail.

Can you connect Shopify to our warehouse or 3PL?

Yes. We integrate with warehouse management systems and 3PL providers so orders flow to fulfilment, tracking numbers flow back, and inventory updates in real-time.

Do you support Shopify stores outside Australia?

Yes. We build integrations for Shopify stores selling from Australia to international markets, as well as international stores that sell into Australia and need GST compliance.

Tell Us What Shopify Needs To Connect To

Tell us what accounting, inventory, CRM, warehouse, fulfilment, or subscription systems your store uses, and where orders, refunds, payouts, or stock are creating manual work. We will come back with the right integration path and fixed-price scope.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.