Shopify Integration for Australian eCommerce

Connect Shopify to your accounting, inventory, CRM and fulfilment systems. Orders, stock levels and customer data flow automatically. No more CSV exports.

Perth-based. Australia-wide. Fixed-price quotes.

System integration diagram showing connected business platforms
Perth Based. Australia Wide.
18+ Years Building Software
Secure Shopify API Integrations
Fixed-Price Quotes
Shopify Integration

Shopify API Integration Solutions

Shopify runs your store. But your accounting, inventory, CRM and fulfilment live somewhere else. If you are still exporting CSVs or manually reconciling Shopify payouts, you are wasting hours every week on a problem that should not exist.

We build custom integrations using the Shopify API. Orders become invoices. Stock levels stay accurate. Customer data flows to your CRM. Refunds create credit notes. All automatically, all with proper GST handling for Australian businesses.

HELLO PEOPLE is a Perth-based software consultancy. We work with eCommerce businesses across Australia, from fashion brands and DTC operators to wholesalers, food producers and anyone selling through Shopify who needs their back office to keep up.

Online retail customer engaging with an eCommerce shopping experience
Sound Familiar?

What Shopify store owners tell us

You picked Shopify because it is great at selling. The gap is everything between the sale and the books.

Orders in Shopify, invoices entered manually

Every sale in Shopify should already exist in your accounting software. Instead someone downloads a CSV, reformats it, and imports it. Every day. Or worse, every week.

Inventory counts that never match

Shopify says 15 in stock. Your warehouse says 12. Your accounting software says 18. Nobody trusts the numbers, so someone does a manual count every week.

GST and fees are a mess at month-end

Shopify charges gateway fees, transaction fees, currency conversion fees. Stripe takes its cut. Working out the correct GST and net revenue per order is a recurring headache.

Refunds and returns that break the books

A customer returns a product. Shopify processes the refund. But your accounting software does not know about it until someone creates a credit note manually.

Customer data siloed in Shopify

Purchase history, email addresses, lifetime value. All locked in Shopify. Your CRM and email platform have their own incomplete version of the same customer.

Off-the-shelf apps that do 80% of the job

Shopify app store connectors work for basic sync. But custom pricing rules, B2B orders, subscription handling, or multi-location logic push them past their limits.

Get Started

Tell us what Shopify needs to connect to

Accounting, inventory, CRM, fulfilment. Tell us what systems you use and we will come back with a clear plan.

What We Build

Shopify Integration Workflows

The most common Shopify integrations for Australian eCommerce businesses. Pick a tab to see how it works.

Order and sales sync to accounting

Every Shopify order creates a corresponding record in your accounting software — Xero, MYOB or QuickBooks. Line items, GST, discounts, shipping charges and gateway fees are all mapped to the correct accounts.

Works with individual order sync or summarised daily postings, depending on your volume and what your accountant prefers.

Handles domestic and international orders differently if needed — GST-free exports, different revenue accounts by region, currency conversion.

Inventory and stock level sync

Stock levels stay accurate across Shopify, your warehouse management system and accounting. When an item sells, all systems update. When new stock arrives, Shopify listings reflect it.

Multi-location support means your Sydney warehouse and Melbourne warehouse show correct stock independently. Reorder points and low-stock alerts can trigger across systems.

Good for businesses selling through Shopify plus wholesale, Amazon, or physical retail where stock discrepancies cause overselling.

Customer data sync to CRM and email

Shopify customer data — purchase history, contact details, tags, lifetime value — pushed into your CRM, email marketing platform or customer service tool.

New customers get added automatically. Existing customer records update when details change. No duplicate contacts cluttering your systems.

Good for businesses running retention campaigns, loyalty programs, or personalised marketing based on purchase behaviour.

Refund and return processing

When a customer returns a product or gets a refund through Shopify, the credit note or reversal appears in accounting automatically. Stock levels adjust if the item is returned to inventory.

Handles full refunds, partial refunds, exchanges and store credit. Gateway fee adjustments are accounted for properly.

Good for businesses with regular returns where manual credit note creation is eating admin time and causing reconciliation errors.

Fulfilment and shipping integration

Warehouse picks, packs and ships an order. Tracking numbers flow back to Shopify. Fulfilment status updates in your ERP or order management system automatically.

Works with third-party logistics (3PL) providers, in-house warehouse systems and direct Shopify fulfilment. Splits and partial fulfilment handled.

Good for businesses with a warehouse team that needs to process orders without logging into Shopify directly.

Sales and performance reporting

Shopify sales data combined with accounting and inventory data in a single dashboard. Revenue by product, margin by channel, customer acquisition cost, stock turn rate — all live.

Power BI, Google Looker Studio, or custom dashboards. The format fits how your team reviews performance.

Good for business owners and marketing managers who need cross-system visibility without exporting data weekly.

Customer completing a purchase through an online store
Warehouse staff managing inventory across shelving
Marketing team reviewing customer segmentation data
Finance team processing return and refund documentation
Warehouse team packing orders for shipping
eCommerce performance dashboard showing sales analytics
Why Integrate Shopify

Every order in Shopify, every record in accounting

Sales, refunds, gateway fees, GST. All mapped to the correct accounts automatically. Your books are always up to date without someone manually reconciling Shopify payouts.

Your accountant gets clean data. Month-end stops being a multi-day exercise in matching transactions.

Accounting records showing clean reconciled eCommerce data

Inventory levels you can trust

Sell something on Shopify, stock updates in your warehouse system and accounting. Receive new stock, Shopify listings update. One source of truth.

No more overselling. No more "sorry, that is actually out of stock" emails to customers who already paid.

Warehouse with organised inventory management system
Pricing

How we price Shopify integrations

Straight answers on cost before you commit time to a scoping call.

Free 15-minute call

Tell us what systems Shopify needs to connect to: accounting, warehouse, CRM. We will tell you what is involved.

Fixed-price quote

Clear scope, fixed price. Covers build, testing, go-live and initial data mapping. No hourly surprises.

Phased approach for complex setups

Multiple integrations needed? We scope the most urgent one first and add the rest in stages. Delivers value fast without betting everything up front.

Automated document processing dashboard
Case Study

AI-powered document processing that cut manual work by 85%

We helped an Australian firm replace hours of manual data entry with an intelligent pipeline. Documents flow straight into connected systems, accurately and without human input.

Read the full case study →
85% Reduction in manual processing
98% Data accuracy
$2.4M Annual savings
15x Throughput increase
How It Connects

Your Shopify integration at a glance

Shopify at the centre, connected to accounting, inventory, CRM and fulfilment.

How It Works

From first call to live integration

A clear process so you know what is happening at each step.

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Discovery & Audit

We review your Shopify setup, product catalogue, order volume and the systems that need connecting. We identify where data is being lost or manually handled today.

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Data Mapping

We define how Shopify fields map to your accounting, inventory and CRM systems. Product SKUs, tax codes, customer fields, account codes. All agreed before build starts.

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Build

We build the integration using Shopify APIs and webhooks. Real-time order sync, scheduled inventory updates, and proper error handling all baked in.

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Testing

Test orders, refunds, inventory adjustments and edge cases against sandbox environments. We cover the scenarios that trip up off-the-shelf connectors.

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Go-Live

Live launch with real-time monitoring. If historical orders need to be migrated or back-synced, we handle that too.

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Ongoing Support

Shopify API changes, new product lines, seasonal spikes. We keep the integration running and adjust as your business scales.

Why HELLO PEOPLE for integrations

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We build, not just connect

We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.

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Fixed-price quoting

You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.

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Built for Australian business

We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.

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Senior team, direct access

You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.

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Ongoing support included

APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.

We were spending a full day every week reconciling Shopify orders against Xero. Now it just happens. Orders, refunds, fees, all mapped perfectly. We got a whole day back.

Founder Australian DTC skincare brand
Industries

Shopify integrations by industry

Different product types have different integration needs. Here is how we approach each.

Fashion retail customer browsing an online store

Fashion & Apparel

Size, colour and style variants managed across Shopify and your warehouse. Orders sync to accounting with correct revenue mapping per collection or product line.

Health and beauty eCommerce brand products displayed

Health & Beauty

Subscription orders, bundles and sample packs handled properly. Expiry date tracking and batch numbers flow between Shopify and inventory management.

Food and beverage products packaged for eCommerce delivery

Food & Beverage

Perishable inventory with batch tracking, sell-by dates and temperature-controlled logistics. Shopify orders trigger fulfilment workflows with the right handling requirements.

Wholesale warehouse with bulk inventory for B2B orders

Wholesale & B2B

Tiered pricing, bulk discounts and trade customer accounts managed in Shopify. B2B orders sync to accounting with correct customer-level pricing and credit terms.

Home hardware products organised in a warehouse setting

Home & Hardware

Heavy or oversized items with special shipping rules. Product weights, dimensions and freight calculations flow between Shopify, your shipping provider and accounting.

Sports and outdoor retail products displayed for online sale

Sports & Outdoor

Seasonal stock, pre-orders and limited editions tracked across Shopify and warehouse. Revenue-per-category reporting helps plan buying for next season.

FAQs

Common questions about Shopify integration

Can you connect Shopify to Xero or MYOB?

Yes. It is one of the most common integrations we build. Orders, refunds, fees and GST all map to the correct accounts in your accounting software. A 15-minute call confirms what is involved for your store.

How is this different from the Shopify app store connectors?

App store connectors work for straightforward setups. But if you have custom pricing tiers, B2B and B2C mixed, multi-location inventory, subscription products, or specific account mapping requirements, you will hit the limits quickly. A custom integration matches your exact business rules.

How much does a Shopify integration cost?

Fixed price. A standard Shopify-to-accounting integration (orders, refunds, fees and GST mapping) typically runs $6,000 to $18,000. Adding inventory sync, CRM and fulfilment usually brings it to $18,000 to $40,000.

How long does it take?

A straightforward Shopify to accounting integration usually takes 4 to 8 weeks. Multi-system integrations with inventory, CRM and fulfilment typically run 8 to 14 weeks.

Can you handle multi-currency Shopify stores?

Yes. We map foreign currency orders to the correct accounts and handle exchange rate differences. Common for Australian businesses selling to the US, UK or New Zealand.

What about Shopify POS?

Yes. Shopify POS transactions sync alongside online orders. Inventory updates apply to both channels so stock counts stay accurate across online and physical retail.

Can you connect Shopify to our warehouse or 3PL?

Yes. We integrate with warehouse management systems and 3PL providers so orders flow to fulfilment, tracking numbers flow back, and inventory updates in real-time.

Do you support Shopify stores outside Australia?

Yes. We build integrations for Shopify stores selling from Australia to international markets, as well as international stores that sell into Australia and need GST compliance.

Get Started

Tell us what Shopify needs to connect to

Share your systems and we will come back with a clear plan and realistic price.

Tell Us What Shopify Needs To Connect To

Tell us what accounting, inventory and CRM systems your store uses. We'll come back with a clear next step and realistic cost.

Prefer a quick chat? Call 0425 531 127 – we're Perth-based and we answer the phone.