Migration

BigCommerce to Shopify Migration Services
for Perth, Melbourne, Sydney and Brisbane stores.

BigCommerce to Shopify migration services for Australian stores that need to keep products, orders, SEO equity, and app behaviour intact through the move. Fixed-price BigCommerce to Shopify conversion services, delivered end to end, with 301 redirects on every URL.

  • AU-wide Perth-based · servicing Australia
  • 18+ yrs In custom software
  • Zero Downtime migrations
  • Fixed Price scopes, no surprises
  • 100% Australian team
Australian owned and operated

Built here. Your data stays here.

  • No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
  • Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
  • Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
How it runs

A BigCommerce to Shopify migration, end to end

Three stages. No surprises. Your live BigCommerce data stays untouched until cutover, delivered personally by the founder.

  1. Week 0

    Discovery & Mapping

    15-minute scoping call. We map your BigCommerce store, the catalogue, redirect map, and connected apps that must survive the move to Shopify, plus the B2B or subscription rules that need rebuilding and the cleanup decisions to make on the way. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Sandbox Migration & Parallel-Run

    Full migration run in a sandbox Shopify org first. Both systems then run in parallel for two weeks, every transaction, contact, balance and report cross-checked against the source. No risk to live operations.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window, typically a weekend. Team training, monitoring active, 30 days post-launch support. BigCommerce safely retired with full history preserved.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio, research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Before → After

BigCommerce → Shopify: what actually moves

Every migration project starts from a set of concrete data on the source platform and ends with the same data, cleaned and validated, on the target. Here is the shape of that move.

Today
BigCommerce

Where your data lives today, in BigCommerce.

  • Chart of accounts, tax codes and tracking dimensions
  • Contacts, customers and suppliers (with duplicates)
  • Historical transactions, invoices, bills and reconciliations
  • Payroll data, leave balances and STP history
  • Connected integrations (CRM, ecom, payroll, ops)
  • Custom reports and dashboards that finance depends on
After migration
Shopify

The same data, cleaned and validated, in Shopify, ready for day one.

  • Chart of accounts restructured to fit reporting needs
  • Deduplicated contacts, ready to use
  • Full transaction history with references intact
  • Payroll continuity through cutover, STP unbroken
  • Integrations reconnected, working from day one
  • Reports rebuilt to match, same numbers, same periods

What actually comes across

A BigCommerce conversion is not one file. It is everything the business has done so far.

Moving the balances is the easy part. The work is the history: the invoices still open, the codes that do not exist in Shopify, the attachments nobody wants to lose, and the customer records that have drifted over years. All of it has to arrive reconciled, not approximately.

What has to move

  • BigCommerce data
  • Customers and suppliers
  • Open invoices and bills
  • Transaction history
  • Chart of accounts
What we do

One verified conversion

Codes mapped to their Shopify equivalents, records deduplicated on rules you approve, then both systems run side by side until the balances agree. Cutover happens on a window you choose.

See how a conversion runs

What you get

  • Opening balances that reconcile on day one, not after adjustment
  • History you can still search, not a PDF archive nobody opens
  • A Shopify file your accountant will accept at year end
What We Migrate

BigCommerce to Shopify migration services, what is included

Every BigCommerce to Shopify migration is different, but here is what our BigCommerce to Shopify conversion services typically cover across catalogue, customers, SEO, and connected apps.

Product and catalogue migration

Products, variants, sizes, colours, images, descriptions, prices and inventory levels, all migrated to Shopify with URLs and SEO metadata preserved.

Collections, categories and tags are mapped so your store structure stays logical.

Customer and order history

Customer accounts, addresses, order history, wish lists and loyalty data, transferred so returning customers see their full history.

Guest orders are migrated as records for reporting and remarketing.

SEO preservation and redirects

301 redirects for every product, collection and page URL so search rankings transfer cleanly. Meta titles, descriptions and canonical tags are migrated.

We validate that Google Search Console shows no 404 spike after launch.

Payment and shipping setup

Payment gateways, shipping rules, tax configurations and fulfilment integrations, rebuilt on Shopify and tested before launch.

If you use Xero, MYOB or a 3PL, those connections are re-established.

Design and theme migration

Your store design is rebuilt or adapted on Shopify. We match the look and feel while taking advantage of the new platform features.

Mobile responsiveness, performance and conversion-focused layouts are a priority.

Capabilities catalogue

BigCommerce to Shopify migration services we deliver

Every capability below has been delivered for a real Australian store, from a single Stencil-to-OS-2.0 conversion to a multi-storefront Shopify Plus B2B migration with full integration rebuild. If your scenario is not listed, ask, we build bespoke.

BigCommerce to Shopify store migrations

  • Full BigCommerce store migration to Shopify or Shopify Plus
  • BigCommerce Stencil to Shopify Online Store 2.0 conversion
  • BigCommerce Enterprise to Shopify Plus migration
  • Headless BigCommerce to Shopify Hydrogen migration
  • Multi-storefront BigCommerce to Shopify Markets migration
  • BigCommerce to Shopify replatforming with parallel-run
  • Pre-launch validation against live BigCommerce data

Theme & design conversion

  • BigCommerce Stencil theme rebuilt as Shopify Online Store 2.0
  • Custom Shopify theme matching existing BigCommerce design
  • Mobile-first responsive rebuild during the migration
  • Site speed and Core Web Vitals tuned during theme rebuild
  • Liquid template development for custom storefront sections
  • Storefront translation for multi-language Shopify Markets
  • Conversion-focused PDP, collection and cart layout rebuild

Product catalogue mapping

  • Products, variants, SKUs and images migrated with metadata
  • BigCommerce option sets mapped to Shopify variants and metafields
  • Categories and brands mapped to Shopify collections and tags
  • Product reviews migrated from BigCommerce to Shopify apps
  • Inventory levels and locations carried across to Shopify
  • Bulk product cleanup and deduplication during migration
  • SEO metadata and URL handles preserved with 301 redirects

Order / customer history preservation

  • Full customer accounts migrated with addresses and history
  • Historical orders, invoices and fulfilment statuses preserved
  • Order notes, tags and shipping data carried into Shopify
  • Wishlists, store credit and loyalty point balances migrated
  • Guest order history retained as records for reporting
  • Subscription customer migration where supported by Shopify apps
  • Customer password reset flow handled cleanly at cutover

Multi-storefront / B2B migration

  • BigCommerce B2B Edition to Shopify Plus B2B migration
  • Customer-group pricing migrated to Shopify B2B catalogues
  • Price lists and tiered pricing rebuilt on Shopify Plus
  • Multi-channel BigCommerce to Shopify Markets storefronts
  • Wholesale order workflow rebuild in Shopify Plus
  • Net terms, PO numbers and approval rules carried across
  • Multi-currency and multi-region tax configured on Shopify

Post-migration integrations

  • Shopify ↔ Xero orders, payouts and COGS reconciliation
  • Shopify ↔ MYOB sales and inventory sync
  • Shopify ↔ Cin7 inventory and order routing
  • Shopify ↔ Unleashed stock and purchase orders
  • 3PL, freight and fulfilment API connections rebuilt
  • Shopify Flow automations replacing BigCommerce workflows
  • Custom apps and storefront APIs for bespoke logic
Pricing

How we price BigCommerce to Shopify migration services

Price moves with product and variant volume, redirects, theme or app rebuilds, subscription logic, connected systems, and how tight the cutover window is. Here is how we scope it.

Migration audit call

Tell us what you are running in BigCommerce, what must survive in Shopify, and which catalog, SEO, or app behaviours cannot break. We will tell you whether it fits one fixed-price migration or needs phased delivery.

Fixed-price migration scope

Once catalog size, app dependencies, SEO rules, and cutover risk are clear, you get fixed-price scope covering cleansing, migration, validation, and go-live. No open-ended estimates.

Phase catalog, history, and integrations separately

If the move includes heavy catalog work, app rebuilds, or connected systems, we can split it into core store data first, then history, then integrations. Each phase has its own price and sign-off.

Why HELLO PEOPLE

BigCommerce to Shopify migrations
HELLO PEOPLE vs the alternatives

DIY spreadsheet migrations, vendor migration tools, and offshore migrators all promise to move your data. Here's how HELLO PEOPLE compares on the things that actually matter to an AU SMB owner.

Concern HELLO PEOPLE DIY spreadsheetsVendor migration toolOffshore migrators
Data preserved end-to-end 100% + validated at every step Usually yes, no validationAdvertised complete, some fields dropDepends on the vendor
Downtime during cutover Zero. Parallel run + weekend cut Days to weeksHours to daysOften days
AU BAS / GST / payroll fit AU-native, understood You own the riskUsually genericVariable
Pricing model Fixed price, one-time Your team's time foreverPer-record or flat feePer-hour + revisions
When something breaks We own the fix, no charge You own itSupport ticket queueTime-zone gap
Data cleansing Included in scope Optional, often skippedUsually notQuoted separately
Post-cutover support 30 days included, plan optional NoneChat support tierDepends on contract
Multi-entity accounting migration project
Case Study

Multi-entity accounting migration that finished ahead of BAS deadline

A Perth-based services group with 60+ staff moved off their legacy accounting stack to a modern cloud platform, taking multiple entities across in one coordinated cut. Chart of accounts consolidated, payroll continuity preserved through cutover, and BAS lodgement continued on time.

Read the full case study
Zero Downtime through cutover
100% Historical data preserved
6wks From kick-off to go-live

We had been putting off the switch for over a year. They made it painless, scoped it clearly, migrated everything, and our team was up and running in Shopify within weeks. The data was cleaner than it had been in years.

Operations Manager Melbourne fashion retailer · $6M turnover
Our Process

How the BigCommerce to Shopify migration runs, step by step

A structured process so you know what is happening at each stage. No ambiguity, no surprises.

  1. Assess your BigCommerce data

    We audit data quality, volume, complexity and connected integrations. You get a clear scope and a fixed price before anything starts.

  2. Cleanse and prepare

    Duplicates merged, dead records removed, formats standardised. Your data is cleaned in BigCommerce before anything moves.

  3. Configure Shopify

    Shopify is set up to match your business, accounts, custom fields, user roles, tax settings. No generic template.

  4. Migrate data

    Products, variants, images, prices, customer accounts, order history, SEO metadata, URL redirects and tax configurations, extracted, transformed and loaded into Shopify. Validated against the source at every step.

  5. Test and validate

    Balances checked. Reports compared. Edge cases tested. Your team reviews the data in Shopify before we go anywhere near production.

  6. Go live and support

    We cut over at the right moment and stay close for the first month. BigCommerce stays accessible as a reference until you are confident.

FAQs

Common questions about BigCommerce to Shopify migration and conversion

How much do your BigCommerce to Shopify migration services cost?

It depends on catalogue size, redirect volume, theme rebuild scope, and connected apps. Every BigCommerce to Shopify migration is scoped up front and quoted at a fixed price before work starts, so you know the number. No hourly billing. Book a scoping call and we will size it against your BigCommerce store.

How long does a BigCommerce to Shopify migration take?

About 2 to 4 weeks for most stores. Larger catalogues, complex apps, or B2B rebuilds can push it to 6. We commit to a realistic date during scoping, not a best-case one.

Will we lose products, customers, or SEO equity in the switch?

No. Products, variants, customers, orders, and SEO metadata all migrate. We put 301 redirects on every product, collection, and page URL so search rankings carry across. BigCommerce stays untouched until you sign off.

Can our store keep taking orders during the migration?

Yes. Your team keeps trading on BigCommerce right up to the cutover weekend. We run Shopify in parallel for validation, then cut DNS on a low-traffic window.

Do you migrate customer accounts and order history?

Yes. Customer accounts, addresses, guest order history, order notes, tags, and fulfilment status all come across. Passwords need a reset flow at cutover, which we handle with a branded email.

What about apps and integrations connected to BigCommerce?

Any BigCommerce integration, accounting sync, 3PL, reviews, subscriptions, needs a Shopify equivalent. We map every BigCommerce app to a Shopify app or custom build, and rebuild the workflows on the Shopify side.

Is our store data secure during the migration?

Yes. An Australian team handles the migration on encrypted connections. We never store credentials in plain text and the BigCommerce source data stays read-only through the whole project.

Do you only work with Perth businesses?

No. We are Perth-based but deliver Australia-wide. Roughly half our BigCommerce to Shopify migration work is for Melbourne, Sydney, and Brisbane stores. Remote delivery is standard.

Which system should we move to after BigCommerce?

Where people go after BigCommerce varies, and we scope the move to whichever system you have chosen: Xero, MYOB AccountRight, MYOB Business, MYOB Acumatica, QuickBooks Online, Reckon, NetSuite, Microsoft Dynamics 365 Business Central, Sage 50, Sage 300, Sage Intacct, Odoo, Zoho Books, FreshBooks, Saasu, SAP Business One, Oracle and Workday. If the one you have picked is a poor fit for how you actually work, we will say so before you have paid for a conversion into it.

What actually decides how long a migration takes?

The parts that decide the timeline are the same wherever you land: the chart of accounts, the general ledger, the customer and supplier master, open purchase orders and sales orders, opening balances and payroll history, and how much history you export out of the old system and import into the new one, rather than leave behind in a readable archive. Hosted files, local files and vendor exports each come out differently.

What if BigCommerce is end of life or out of support?

If you are looking because BigCommerce is too old, out of support or reaching end of life, that is a question of timing rather than whether. It is worth comparing the alternatives and moving away on your own schedule rather than on the one the vendor picks for you.

Tell us about your BigCommerce to Shopify migration

Send us your BigCommerce plan, catalogue size, apps in use, and any B2B, subscription, or 3PL concerns. Our BigCommerce to Shopify migration services team will reply with a clear plan and a fixed-price scope for the move.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.