Migration

BigCommerce to Shopify Migration and Conversion Service

Converting, changing, or migrating from BigCommerce to Shopify should not mean losing products, orders, SEO equity, app behaviour, or customer history. We handle the full BigCommerce to Shopify migration service end to end for Australian stores.

Products, variants, customers, orders, redirects, SEO settings, and app workflows scoped, migrated, and validated. Fixed-price scope, careful testing, and a cutover plan your team can actually work with.

  • AU-wide Perth-based · servicing Australia
  • 18+ yrs In custom software
  • Zero Downtime migrations
  • Fixed Price scopes, no surprises
  • 100% Australian team
BigCommerce to Shopify Migration

Move from BigCommerce to Shopify with a structured store migration plan

Switching from BigCommerce to Shopify is a big decision, and the migration is usually the part businesses dread most. What about the historical data? What about payroll? What about the integrations?

We handle the lot. Products, variants, images, prices, customer accounts, order history, SEO metadata, URL redirects and tax configurations — extracted from BigCommerce, cleaned, transformed, and loaded into Shopify. Validated at every step.

HELLO PEOPLE is a Perth-based software consultancy. We deliver fixed-price migrations for businesses across Australia — Perth, Melbourne, Sydney, Brisbane and everywhere in between.

Team planning BigCommerce to Shopify migration strategy
How it runs

A BigCommerce to Shopify migration, end to end

Three stages. No surprises. Your live BigCommerce data stays untouched until cutover — delivered personally by the founder.

  1. Week 0

    Discovery & Mapping

    15-minute scoping call. We map your BigCommerce setup, the data structure that needs to translate to Shopify and the cleanup decisions to make on the way. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Sandbox Migration & Parallel-Run

    Full migration run in a sandbox Shopify org first. Both systems then run in parallel for two weeks — every transaction, contact, balance and report cross-checked against the source. No risk to live operations.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. BigCommerce safely retired with full history preserved.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Sound Familiar?

Why businesses delay this migration

These are the fears we hear every week. All of them are solvable with proper scoping and a structured migration process.

Scared of losing data

The biggest fear. Years of contacts, invoices, history, payroll records — what if something goes missing? That fear is why businesses stay on the wrong platform for years.

Downtime during the switch

Your team needs to keep working. Nobody can afford a week where the system is offline and invoices cannot go out or staff cannot be rostered.

Messy data in the old system

Duplicates, outdated contacts, broken formatting — if you bring that mess into the new system, you have just migrated the problem.

Reporting continuity

Your accountant, auditor or management team needs historical reports to still make sense after the move. Broken reporting is a deal-breaker.

Connected systems break

Integrations with other platforms — CRM, payroll, eCommerce — need to work with the new system from day one. Not after a few weeks of scrambling.

Cost blowouts

The migration was quoted at one price but kept growing. Scope creep, unexpected complexity, hidden charges — the project ends up costing double what was promised.

What We Migrate

BigCommerce to Shopify migration — what is included

Every migration is different, but here is what we typically cover for a BigCommerce to Shopify conversion.

Product and catalogue migration

Products, variants, sizes, colours, images, descriptions, prices and inventory levels — all migrated to Shopify with URLs and SEO metadata preserved.

Collections, categories and tags are mapped so your store structure stays logical.

Customer and order history

Customer accounts, addresses, order history, wish lists and loyalty data — transferred so returning customers see their full history.

Guest orders are migrated as records for reporting and remarketing.

SEO preservation and redirects

301 redirects for every product, collection and page URL so search rankings transfer cleanly. Meta titles, descriptions and canonical tags are migrated.

We validate that Google Search Console shows no 404 spike after launch.

Payment and shipping setup

Payment gateways, shipping rules, tax configurations and fulfilment integrations — rebuilt on Shopify and tested before launch.

If you use Xero, MYOB or a 3PL, those connections are re-established.

Design and theme migration

Your store design is rebuilt or adapted on Shopify. We match the look and feel while taking advantage of the new platform features.

Mobile responsiveness, performance and conversion-focused layouts are a priority.

Capabilities catalogue

BigCommerce to Shopify migration services we deliver

Every capability below has been delivered for a real Australian store — from a single Stencil-to-OS-2.0 conversion to a multi-storefront Shopify Plus B2B migration with full integration rebuild. If your scenario is not listed, ask — we build bespoke.

BigCommerce to Shopify store migrations

  • Full BigCommerce store migration to Shopify or Shopify Plus
  • BigCommerce Stencil to Shopify Online Store 2.0 conversion
  • BigCommerce Enterprise to Shopify Plus migration
  • Headless BigCommerce to Shopify Hydrogen migration
  • Multi-storefront BigCommerce to Shopify Markets migration
  • BigCommerce to Shopify replatforming with parallel-run
  • Pre-launch validation against live BigCommerce data

Theme & design conversion

  • BigCommerce Stencil theme rebuilt as Shopify Online Store 2.0
  • Custom Shopify theme matching existing BigCommerce design
  • Mobile-first responsive rebuild during the migration
  • Site speed and Core Web Vitals tuned during theme rebuild
  • Liquid template development for custom storefront sections
  • Storefront translation for multi-language Shopify Markets
  • Conversion-focused PDP, collection and cart layout rebuild

Product catalogue mapping

  • Products, variants, SKUs and images migrated with metadata
  • BigCommerce option sets mapped to Shopify variants and metafields
  • Categories and brands mapped to Shopify collections and tags
  • Product reviews migrated from BigCommerce to Shopify apps
  • Inventory levels and locations carried across to Shopify
  • Bulk product cleanup and deduplication during migration
  • SEO metadata and URL handles preserved with 301 redirects

Order / customer history preservation

  • Full customer accounts migrated with addresses and history
  • Historical orders, invoices and fulfilment statuses preserved
  • Order notes, tags and shipping data carried into Shopify
  • Wishlists, store credit and loyalty point balances migrated
  • Guest order history retained as records for reporting
  • Subscription customer migration where supported by Shopify apps
  • Customer password reset flow handled cleanly at cutover

Multi-storefront / B2B migration

  • BigCommerce B2B Edition to Shopify Plus B2B migration
  • Customer-group pricing migrated to Shopify B2B catalogues
  • Price lists and tiered pricing rebuilt on Shopify Plus
  • Multi-channel BigCommerce to Shopify Markets storefronts
  • Wholesale order workflow rebuild in Shopify Plus
  • Net terms, PO numbers and approval rules carried across
  • Multi-currency and multi-region tax configured on Shopify

Post-migration integrations

  • Shopify ↔ Xero orders, payouts and COGS reconciliation
  • Shopify ↔ MYOB sales and inventory sync
  • Shopify ↔ Cin7 inventory and order routing
  • Shopify ↔ Unleashed stock and purchase orders
  • 3PL, freight and fulfilment API connections rebuilt
  • Shopify Flow automations replacing BigCommerce workflows
  • Custom apps and storefront APIs for bespoke logic
Pricing

How we price BigCommerce to Shopify migrations

Price moves with product and variant volume, redirects, theme or app rebuilds, subscription logic, connected systems, and how tight the cutover window is. Here is how we scope it.

Migration audit call

Tell us what you are running in BigCommerce, what must survive in Shopify, and which catalog, SEO, or app behaviours cannot break. We will tell you whether it fits one fixed-price migration or needs phased delivery.

Fixed-price migration scope

Once catalog size, app dependencies, SEO rules, and cutover risk are clear, you get fixed-price scope covering cleansing, migration, validation, and go-live. No open-ended estimates.

Phase catalog, history, and integrations separately

If the move includes heavy catalog work, app rebuilds, or connected systems, we can split it into core store data first, then history, then integrations. Each phase has its own price and sign-off.

Our Process

From BigCommerce to Shopify — step by step

A structured process so you know what is happening at each stage. No ambiguity, no surprises.

Assess your BigCommerce data

We audit data quality, volume, complexity and connected integrations. You get a clear scope and a fixed price before anything starts.

Cleanse and prepare

Duplicates merged, dead records removed, formats standardised. Your data is cleaned in BigCommerce before anything moves.

Configure Shopify

Shopify is set up to match your business — accounts, custom fields, user roles, tax settings. No generic template.

Migrate data

Products, variants, images, prices, customer accounts, order history, SEO metadata, URL redirects and tax configurations — extracted, transformed and loaded into Shopify. Validated against the source at every step.

Test and validate

Balances checked. Reports compared. Edge cases tested. Your team reviews the data in Shopify before we go anywhere near production.

Go live and support

We cut over at the right moment and stay close for the first month. BigCommerce stays accessible as a reference until you are confident.

Why us

Why HELLO PEOPLE for your migration

  • Fixed-price, always

    You get a clear price before we start. No hourly billing that spirals. No surprise invoices.

  • 100% Australian team

    Your data is handled entirely by our Perth-based team. No offshore processing, no third-party access.

  • Zero downtime

    Your team keeps working in BigCommerce while we prepare Shopify. The cutover is planned, tested and clean.

  • Data cleansing included

    We do not just move your data — we clean it first. Duplicates, stale records and formatting issues are fixed before they reach Shopify.

  • Reporting continuity

    Historical reports, BAS data, compliance records — we validate that Shopify gives you the same numbers as BigCommerce for any given period.

We had been putting off the switch for over a year. They made it painless — scoped it clearly, migrated everything, and our team was up and running in Shopify within weeks. The data was cleaner than it had been in years.

Operations Manager Melbourne fashion retailer · $6M turnover
Industries

BigCommerce to Shopify migration by industry

Different industries have different data and compliance requirements. Here is how we help.

Fashion & Apparel - BigCommerce to Shopify migration

Fashion & Apparel

Products, variants, sizing, images and customer accounts — migrated to Shopify with SEO preserved.

Health & Beauty - BigCommerce to Shopify migration

Health & Beauty

Subscription products, customer reviews and recurring orders — transferred cleanly to Shopify.

Food & Beverage - BigCommerce to Shopify migration

Food & Beverage

Product catalogues, fulfilment rules and wholesale pricing — moved with integrations to accounting and logistics.

FAQs

Common questions about BigCommerce to Shopify migration and conversion

How much does a BigCommerce to Shopify migration cost?

Every migration is different — data volume, complexity, connected integrations and the platforms involved all affect the scope. We assess your specific BigCommerce setup, map out exactly what needs to happen, and give you a fixed price before any work starts. No hourly billing, no open-ended estimates. Book a free no-obligation scoping call and we will give you a clear number.

How long does the migration take?

A typical BigCommerce to Shopify migration takes 2 – 4 weeks. We give you a realistic timeline during scoping — not a best-case estimate.

Will we lose any data during the switch?

No. We extract everything from BigCommerce, validate counts and balances at each step, and keep your source system untouched until you are confident the migration is complete. There is always a rollback option.

Can our team keep working during the migration?

Yes. We plan the migration so your team continues using BigCommerce until cutover. We run parallel systems where needed so there is no operational gap.

Do you clean up our data before migrating?

Yes — data cleansing is included. Duplicates are merged, dead records removed, formats standardised and field mappings validated before anything moves to Shopify.

Do you handle the integrations with other systems?

Yes. Any platforms connected to BigCommerce — accounting, CRM, payroll, eCommerce — need reconnecting to Shopify. We handle the full integration layer so everything works from day one.

Is our data secure during the migration?

Yes. All data is processed by our Australian team. We use secure, encrypted connections and never store credentials. Your BigCommerce data is not modified — we extract a copy for transformation and loading.

Do you only work with Perth businesses?

We are based in Perth but work Australia-wide. Around half our clients are in Melbourne, Sydney or Brisbane. Remote delivery is standard for us.

Tell Us About Your BigCommerce to Shopify Migration

Describe your current BigCommerce setup, what needs to carry into Shopify, and any SEO, redirect, app, subscription, or fulfilment concerns. We will come back with a clear migration plan and fixed-price scope.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.