Guides & Insights
read this before you brief anyone.
Practical guides for planning a technology project: what to scope, what to ask for, and the decisions that get expensive if you make them late. Written for owners and managers, not for developers.
Good first reads for business owners
How to Scope a Custom Software Project Properly
Step-by-step guide to writing requirements, running discovery, and setting realistic budgets and timelines.
ChatGPT vs RAG for Business Use Cases
When to use public AI tools and when to build a private knowledge system, with a clear comparison framework.
Rebuild vs Modernise vs Patch: A Practical Guide
Decision framework for what to do with ageing software, including cost comparisons and risk factors.
Fresh reading, newest first
New guides added to the library, newest first.
SMS for Transactional Messaging: Why It Works When Email Doesn't
Why email fails for time-sensitive messages, how SMS builds trust, and the golden rule of keeping transactional and promotional SMS completely separate.
Read guide →Getting Your Business Ready for AI Estimating Software
The preparation steps that determine whether an AI estimating implementation succeeds, process documentation, data readiness, and system mapping.
Read guide →Migrating Off Attaché: A Step-by-Step Process Guide
A practical walkthrough of the technical and operational steps in migrating from Attaché to a modern ERP, data extraction, validation, and cutover.
Read guide →Chatbot vs AI Assistant vs RAG: Which Do You Need?
Three different technologies that solve three different problems. A clear comparison framework to pick the right one for your use case.
Read guide →Legacy System Migration Guide: Staged Roadmap
A staged roadmap for migrating off legacy systems without breaking what works, planning, sequencing, and risk management.
Read guide →API vs Database Integration: Choosing the Right Method
When to connect systems via API and when direct database integration is more practical, with clear criteria for each.
Read guide →Know what you need before you get a quote
Guides to help you scope, budget, and make the right build-vs-buy decisions.
No-Code App Builder's Commercialisation Guide
What to check before you build, during development, and after launch so you do not have to rebuild everything when you try to sell it.
When to Rebuild an Old System and When to Keep It
The signals that tell you whether patching or replacing is the right call.
What Makes a Good Software Requirements Brief
How to write a brief that gets you accurate quotes and projects that stay on track.
How to Budget for a Business Software Project
Realistic budgeting frameworks for custom builds, integrations, and modernisation projects.
Work out where AI actually helps your business
Comparison frameworks, readiness assessments, and practical AI planning tools.
Business Automation Software: The Complete Guide
What it covers, which processes pay for themselves, and whether to buy, configure or build.
AI Agent vs Workflow Automation: What's the Difference?
When traditional automation is enough and when you need an AI agent.
What to Ask Before Starting an AI Project
The 12 questions that separate successful AI projects from expensive experiments.
AI Readiness Checklist for Australian Businesses
A practical self-assessment to determine if your organisation is ready for AI.
Get your systems sharing data without the mess
Integration planning, data quality, and approach comparisons.
API Integration vs Excel / CSV Integration
Which approach is right for your data flow, and when to upgrade from files to APIs.
How to Plan a Software Integration Project
From scoping to testing, these steps prevent integration projects from going sideways.
How to Keep Data Clean Across Multiple Systems
Validation strategies, normalisation rules, and monitoring practices for multi-system environments.
Upgrade or replace the ERP you run on
Platform-specific guides for Pronto, NetSuite, Sage, Dynamics, TechnologyOne, Epicor, Infor, and more.
Pronto Xi Upgrade & Support Guide
Version upgrades, cloud migration, and customisation challenges for Pronto Xi users.
NetSuite Upgrade & Support Guide
Managing automatic upgrades, SuiteScript customisations, and integration maintenance.
Dynamics AX Upgrade & Support Guide
End-of-life planning, migration to D365, and customisation remediation.
Make the CRM you pay for work harder
Upgrade, extend, and optimise Salesforce, HubSpot, Zoho, Pipedrive, monday, and Simpro.
Salesforce Upgrade & Support Guide
Managing tri-annual releases, Apex customisations, and integration sprawl.
HubSpot CRM Upgrade & Support Guide
Hub tier upgrades, workflow migration, and custom object management.
Simpro Upgrade & Support Guide
Version upgrades, workflow customisation, and accounting system integration.
Weighing up a big technology decision?
Rebuild or patch, custom or off the shelf, AI or workflow automation, integrate or replace. We will help you choose the practical path.
Built here. Your data stays here.
- No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
- Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
- Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
