ServiceM8 Services
so the office knows what the field just did.
Everything we build for businesses already running ServiceM8.
ServiceM8 is very good at the job in the field. What it does not do is run your office. Most of our ServiceM8 work for Perth, Melbourne, Sydney and Brisbane trades connects it to accounting and payroll.
Integration and migration are two of the things we do. Reporting and the portals ServiceM8 was never designed to provide are the rest, and for most clients they matter more.
- 18+ yrs Building Australian business software
- AU-wide Perth-based · servicing Australia
- 100+ Australian projects delivered
- Fixed Price scopes, no surprises
- Direct Founder-led, no offshore team
Built here. Your data stays here.
- No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
- Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
- Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
Make ServiceM8 fit the way your jobs run
Each of these has a dedicated page. If your situation is not listed, ask, because most of what we do starts as something nobody had a page for.
- ServiceM8 integration Connect ServiceM8 to Xero, MYOB, payroll and internal operations.
- ServiceM8 to accounting Jobs, materials and travel posted to Xero or MYOB without rekeying.
- Custom modules for ServiceM8 A web app for the workflow ServiceM8 does not cover, via the API.
- Workflow automation Automate the office steps that still happen by email after a job closes.
- Outgrowing ServiceM8 Moving to Simpro when the job volume or complexity passes what fits.
- ServiceM8 API access How ServiceM8 API access works and what the API exposes.
Reporting and dashboards
Your numbers live in ServiceM8. The rest live everywhere else.
ServiceM8 knows what was invoiced. It does not know what a job cost, who is on site, or which customer is quietly late. We build the layer that puts those together in one place, updating on its own.
One reporting layer
Pulls from every system on a schedule, reconciles the overlaps, and stores the history so last quarter still looks the same next year.
Portals and workflow automation
Let the people outside your office do the typing
Most admin work is someone rekeying what a customer, supplier or staff member already told you. A portal lets them enter it once, and writes it straight into ServiceM8.
- Customers
Check job status, approve a quote, pay an invoice, update their own details. The phone stops ringing for status updates.
- Suppliers
Submit invoices and delivery dockets against a purchase order. No more chasing paperwork by email.
- Your team
Log time, raise a PO, submit expenses from a phone on site. It reaches ServiceM8 without a second entry.
Written straight into ServiceM8, using the approval rules you already have
Meet the person
Your ServiceM8 projects, one seamless process
Your ServiceM8 work, handled by the founder from start to end.
HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. That means a partner who understands the business as well as the technology.
Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.
I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.
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An old-fashioned service
Small and boutique. The person who scopes your project is the person who delivers it, and the same person is there on launch day.
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Quick responses
No ticket queue and no account manager in between. You hear back within one business day, usually sooner.
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A long-term partner
The project is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.
Move your ServiceM8 jobs across when you outgrow it
Moving to or from ServiceM8, with history, tax codes and opening balances verified before cutover. If the pair you need is not here, we still build it.
Questions tradies ask about ServiceM8
We like ServiceM8 and do not want to move. Can you still help?
That is most of our ServiceM8 work. Connecting it to accounting, building reporting on top of it, and adding portals all extend ServiceM8. We only raise moving platforms when the volume genuinely no longer fits.
Can you connect ServiceM8 to Xero properly?
Yes. ServiceM8 has a native Xero link that works for straightforward setups. We get called when it does not: materials, travel, multi-crew jobs or non-standard invoicing that the built-in connection cannot express.
Can customers see their job status?
That is a common build. A portal driven by ServiceM8 data lets customers check status, approve quotes and pay, which removes a large share of the phone calls your office fields.
How much does ServiceM8 work cost?
We scope what needs connecting, then quote a fixed price covering build, testing and go-live. No hourly billing.
Sending your details…
You can stay on this page while we send it.
Tell us where ServiceM8 falls short for you
Fifteen minutes on a call is usually enough to tell you whether this is a small fix or a project. Either way you get a straight answer and a fixed-price quote.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
