ServiceM8 Services

ServiceM8 Services for Australian Businesses

Everything we build for businesses already running ServiceM8.

ServiceM8 is very good at the job in the field. What it does not do is run your office. Most of our ServiceM8 work connects it to accounting and payroll, or adds the reporting and portals it was never designed to provide.

Integration and migration are two of the things we do. Reporting, custom modules, portals and workflow automation are the rest, and for most clients they matter more.

How it runs

How ServiceM8 projects run, end to end

Three stages: fixed-price scoping, a sandbox build parallel-run against live data, then a planned cutover. Your live ServiceM8 data stays untouched until go-live, and the founder runs each engagement personally.

  1. Week 0

    ServiceM8 Audit

    A 15-minute call. We map your ServiceM8 setup, the systems around it and the specific gap you want closed. Fixed-price quote inside 48 hours.

  2. Weeks 1-N

    Build and Parallel-Run

    Built in a sandbox and run alongside your live ServiceM8 data for two weeks. Every record and every workflow validated before anything touches production.

  3. Cutover

    Go-Live and Handover

    Cutover on a planned window. Team training, monitoring active, 30 days of post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio, research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Data migration

ServiceM8 data migration paths we deliver

Moving to or from ServiceM8, with history, tax codes and opening balances verified before cutover. If the pair you need is not here, we still build it.

FAQs

Common questions about our ServiceM8 services

We like ServiceM8 and do not want to move. Can you still help?

That is most of our ServiceM8 work. Connecting it to accounting, building reporting on top of it, and adding portals all extend ServiceM8. We only raise moving platforms when the volume genuinely no longer fits.

Can you connect ServiceM8 to Xero properly?

Yes. ServiceM8 has a native Xero link that works for straightforward setups. We get called when it does not: materials, travel, multi-crew jobs or non-standard invoicing that the built-in connection cannot express.

Can customers see their job status?

That is a common build. A portal driven by ServiceM8 data lets customers check status, approve quotes and pay, which removes a large share of the phone calls your office fields.

How much does ServiceM8 work cost?

We scope what needs connecting, then quote a fixed price covering build, testing and go-live. No hourly billing.

Tell Us What Needs Fixing Or Building

Fifteen minutes on a call is usually enough to tell you whether this is a small fix or a project. Either way you get a straight answer and a fixed-price quote.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.