Spreadsheets running the operation
Critical business data lives in Excel files, Google Sheets and shared drives. Version control is a mess, formulas break, and nobody is sure which copy is current.
Service
Custom Software Development
for Perth, Melbourne, Sydney, Brisbane businesses.
We build custom business software: internal systems, staff portals, workflow automation, integrated platforms. Designed around how your business actually runs, not how some off-the-shelf product thinks it should.
Perth-based. Australia-wide. Fixed-price quotes. Full code ownership.
- AU-wide Perth-based · servicing Australia
- 18+ yrs Building custom software
- Fixed Price scopes, no surprises
- 100% Code ownership, no lock-in
Custom Software Development
Business Software That Fits How You Actually Work
Your business runs on processes that are unique to you. Off-the-shelf tools get you part of the way, but the rest ends up in spreadsheets, email threads and workarounds that your team has been tolerating for years.
Custom software development replaces those workarounds with a system that does exactly what your business needs. Internal tools that track what matters. Portals that let customers and staff self-serve. Integrations that connect your accounting, CRM and operations into a single view. Automation that eliminates the repetitive work holding your team back.
HELLO PEOPLE is a Perth-based software consultancy. We build custom business software for Australian companies that have outgrown generic tools but do not want to spend millions on enterprise platforms they will never fully use.
How it runs
A custom software project, end to end
Three stages. No surprises. Delivered personally by the founder.
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Week 0
Custom Software Audit
15-minute scoping call. We map your current setup, the gaps causing pain, and the path forward. Fixed-price quote inside 48 hours.
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Weeks 1–N
Build & Parallel-Run
New system built in a sandbox and parallel-run against your live operations. Every workflow, validation and integration verified before production.
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Cutover
Go-Live & Handover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
Sound Familiar?
Problems custom software solves
If any of these sound like your business, you are not alone. These are the exact situations where custom software development pays for itself.
Staff re-keying data between systems
Your team copies information from one tool to another. Orders into accounting, job details into scheduling, customer info into three different places. Hours lost every week.
Off-the-shelf tools that almost fit
You have tried three or four SaaS products. Each one does 70% of what you need. The other 30% ends up as workarounds, manual steps, or things that just do not get done.
What We Build
What we build
Internal systems, portals, workflow automation, integrations, dashboards, AI features and legacy upgrades. Each one solves a different business problem.
Internal business systems and admin tools
Inventory tracking, job scheduling, approval workflows, reporting dashboards, asset registers, compliance trackers. The operational backbone your business needs but cannot buy off the shelf.
Built for the way your team actually works. Not a generic system you have to bend your processes around. Custom fields, custom rules, custom views.
Internal business systemsCustomer and staff portals
Self-service portals where customers check progress, submit requests, download documents, and manage their account. Staff portals for timesheets, leave, internal requests and approvals.
Reduces inbound calls and emails because people can find what they need themselves. Reduces admin because submissions flow straight into your backend systems.
Customer portals & self-serviceWorkflow automation
Automated data flows between your systems. Triggered notifications when something needs attention. Scheduled reports that land in the right inbox. Approval chains that move without email reminders.
We find the repetitive manual work in your operation and replace it with reliable automation. Not RPA bots that break. Proper logic built into your systems.
Workflow automation softwareSystem integration and data sync
Your accounting software, CRM, eCommerce platform, job management tool, POS, payroll, all connected through proper API integrations. Data flows in real time, not through nightly CSV exports.
We work with Xero, MYOB, QuickBooks, Salesforce, HubSpot, Shopify, WooCommerce, Square, Deputy, Employment Hero, simPRO, ServiceM8, and dozens more.
View all integrationsLegacy software modernisation
That Access database running half your business. The VB6 application nobody can maintain. The PHP 5 system that still works but cannot be extended. We modernise them without losing your data or your workflows.
Sometimes that means wrapping the old system in a modern API so other tools can connect to it. Sometimes it means a full rebuild on modern technology. We will tell you which approach makes sense.
Legacy software modernisationAI-powered capabilities
Document processing that reads invoices, receipts and forms automatically. Intelligent assistants that answer questions from your business data. Automated categorisation that saves hours of manual sorting.
We build AI into your custom software where it genuinely saves time or money. Not because it is trendy. If a simple rule-based approach works better, we will tell you.
AI solutions for businessReporting dashboards and business intelligence
Pull data from across your business, accounting, CRM, operations, inventory, HR, into one dashboard. Revenue by customer, profit by project, pipeline by stage, cash flow forecast.
Updated automatically. No more waiting for someone to compile the monthly report. Your leadership team sees the numbers as they happen.
Dashboard & reporting software
Case Study
Job management system that boosted quoting speed by 50%
We built an end-to-end job management system for an electrical contractor. Quoting, scheduling, field capture and Xero invoicing, all in one platform.
Read the full case study 50% Faster quoting
30% More jobs per week
100% Auto-invoiced via Xero
We had three spreadsheets, two databases and an Access system running the whole operation. HELLO PEOPLE replaced it all with one platform that actually talks to Xero. The team stopped fighting the tools and started using them.
Why Custom Software
What changes when the software fits your business
Less admin, better visibility, connected systems. Here is what custom software development actually delivers.
Software that matches how your business actually runs
Off-the-shelf tools force you into their way of working. Custom software does the opposite. It is built around your processes, your terminology, your edge cases.
That means your team uses it from day one without fighting a system that was designed for a different business.
Stop paying people to move data between screens
Most internal admin work is just moving information from one system to another. Copying orders into accounting. Re-entering customer details. Chasing approvals by email.
Custom software removes the human data-bridge. Information enters once and flows where it needs to go.
Your tools talk to each other properly
Xero, MYOB, Salesforce, HubSpot, ServiceM8, Shopify, Square, whatever your business already uses. Custom software connects to all of them through proper API integrations.
No more exporting CSVs and importing them somewhere else. No more two versions of the same data.
Grows with your business instead of holding it back
Start with the features you need right now. As the business grows, more users, more locations, more complexity, the software grows with you. No rip-and-replace later.
Built on modern cloud infrastructure that handles ten users or ten thousand without re-architecture.
Full ownership of code, data, and IP
You own everything we build. The source code. The designs. The database. The infrastructure configuration. No lock-in, no licensing fees, no dependency on us to keep things running.
If you ever want to take it to another developer, you can. But most clients stick around because we already know the system.
Pricing
How we price custom software development
No hourly billing that spirals. No vague estimates. Here is how we approach pricing.
Free 15-minute call
Tell us what problem you are trying to solve. We will give you an honest answer on whether custom software is the right approach, what it would roughly involve, and what alternatives exist.
Fixed-price quote
After an initial free consultation and a proper discovery phase, you get a fixed price for the entire project. No hourly billing that spirals. You know exactly what it costs before we write a line of code.
Staged delivery
We do not ask for a large sum upfront and disappear for six months. Projects are phased into working releases every few weeks. You see real features early, give feedback, and pay in milestones.
How It Works
How the Project Works
Every custom system is different. The process adapts, but the structure stays the same.
Why us
Why HELLO PEOPLE
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We build, not just advise
You get working software, not a slide deck of recommendations. Everything we design gets built, tested and handed over — not left as a strategy artifact.
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Fixed-price quoting
You know the cost before we start. No hourly surprises, no scope creep — we scope it, quote it, ship it.
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Built for Australian business
Perth-based team who understand Xero, MYOB, ServiceM8, simPRO, Cliniko, Deputy — the tools your business actually runs on.
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Senior team, direct access
You email Kasun, you get Kasun. No account managers, no offshore handoff — straight from scope to ship.
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Full code ownership
When it is done, you own every line of code, every credential, every artefact. No lock-in, no license fees, no black-box dependencies.
FAQs
Common questions about custom software development
How much does custom software development cost?
Every project is different, so we do not publish fixed price ranges. Instead, we offer a free initial consultation to understand what you need, followed by a proper discovery phase. After that, you get a fixed-price quote for the full project. No hourly surprises. Book a free 15-minute call and we will give you an honest steer on what is involved.
How long does it take to build custom business software?
A typical MVP takes 10 to 20 weeks from kickoff to launch. That includes discovery, architecture, development, testing and deployment. More complex systems with multiple integrations and AI features may take 16 to 30 weeks, usually delivered in phases.
Can you connect the software to Xero, MYOB, or our existing tools?
Yes. System integration is one of our core capabilities. We connect to Xero, MYOB, QuickBooks, Salesforce, HubSpot, Shopify, WooCommerce, Square, Deputy, Employment Hero, simPRO, ServiceM8 and dozens of other platforms via their APIs.
Do I own the software you build?
Yes, 100 percent. Once the project is paid for, you own all intellectual property: source code, designs, documentation and data. No licensing fees, no lock-in, no dependency on us to keep running.
Do you provide hosting and infrastructure?
Yes. We deploy to AWS or Azure and can manage the infrastructure as part of a support plan. You maintain full ownership of the accounts and resources. If you have an existing cloud setup, we work within that.
What happens after launch?
We offer monthly support plans that cover bug fixes, security updates, new feature development and performance monitoring. Most clients stay with us because we already know the system. When the business changes, we adapt the software to match.
Can you modernise our existing legacy system instead of rebuilding from scratch?
Often, yes. We assess whether your existing system can be wrapped, extended or upgraded before recommending a rebuild. If the business logic is sound but the technology is outdated, we can modernise incrementally: API layers, new front-ends, database migrations, without losing what works.
Why choose custom software over an off-the-shelf product?
Off-the-shelf is usually better when a standard tool fits your workflow well. Custom makes sense when your processes are unique, when you need to connect multiple systems that do not talk to each other, or when you are working around limitations of existing software that cost your team real time every day.
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Describe the Problem You Want Solved
Scattered data, manual processes, disconnected systems, legacy tools holding you back. Tell us what is not working and we will come back with a clear next step.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
