No Visibility from Site to Office
Field data lives in notebooks, spreadsheets and email attachments. The office does not see what is happening on site until someone manually compiles a report days later.
Industry
Mining & Field Operations Software
for Perth, Melbourne, Sydney, Brisbane businesses.
Field data capture, operational dashboards, safety management, approval workflows, system integrations and AI-powered document search. Built for the realities of mining and resource operations in Australia.
Offline-capable mobile apps. Real-time reporting. Systems that work where your teams work. Perth-based, Australia-wide.
- WA-focused Perth-based, WA-first
- Offline Field Apps that work offline
- Fixed Price scopes, no surprises
- AU-host Australian-hosted infrastructure
The Mining Context
Mining operations generate data everywhere. Most of it gets lost.
Every shift produces safety forms, equipment checks, production logs, timesheets and operational reports. On many mine sites, this data still starts on paper or in disconnected spreadsheets. By the time it reaches the office, it is days old, incomplete, and has been re-entered at least once.
The systems that mining companies use (accounting, payroll, asset management, safety) rarely talk to each other. The result is double entry, delayed reporting, and no single view of operations. Site managers, project managers and executives all get a different version of reality, usually out of date.
Software built for mining needs to handle the realities of the environment: remote sites with unreliable internet, ruggedised devices, high-turnover workforces, strict safety compliance, and the operational complexity of running multiple sites across vast distances.
Challenges
Common problems in mining operations
These are the operational problems we solve with custom software, integrations and AI.
Paper-Based Safety & Compliance
JSAs, pre-start checklists, incident reports and permits collected on paper. Documents get lost, signatures are illegible, and audit trails are unreliable.
Disconnected Systems
Accounting in Xero or MYOB. Timesheets in Deputy or spreadsheets. Asset data in another system. Nothing talks to anything else. Data gets re-entered across three or four platforms.
Poor Connectivity on Remote Sites
Mobile and web tools that require constant internet do not work in remote WA, NT or QLD. Teams need systems that work offline and sync when connectivity returns.
Reporting Takes Too Long
Monthly operational reports assembled manually from multiple data sources. By the time the report is ready, the data is stale. Decisions are made on outdated information.
Document Access in the Field
SOPs, procedures, technical manuals and safety documents locked in SharePoint or file servers. Field teams cannot find what they need when they need it.
What We Build
Software solutions for mining and field operations
Field apps, dashboards, approval workflows, safety systems and AI document search.
Field Data Capture & Mobile Apps
Mobile apps for field crews that work offline. Pre-start checklists, daily reports, safety forms, inspection logs, timesheet entry, photo capture with GPS tagging, and digital signatures. Data syncs automatically when connectivity returns.
Built for the conditions: large buttons, minimal typing, camera and barcode scanning integration, and the ability to work on ruggedised tablets and phones. Field teams get a tool that works in the real environment, not a desktop form shrunk to a phone screen.
Every submission is timestamped, geotagged and stored with a full audit trail. Managers and compliance teams see data in real time, not at the end of the week.
Operational Dashboards & Reporting
Real-time operational dashboards that pull data from across your systems. Production output, safety metrics, equipment status, workforce deployment, and cost tracking: all in one view.
Role-based access: site managers see their site, regional managers see multiple sites, executives see the whole operation. Drill down from high-level KPIs to individual records. Automated daily, weekly and monthly reports distributed by email or accessible on login.
Built on live data, not spreadsheet snapshots. When something changes on site, the dashboard reflects it. No more waiting for someone to compile a report.
Approval & Workflow Systems
Digital approval workflows for permits, purchase orders, variations, leave requests, competency sign-offs and safety documents. Define who approves what, set escalation rules, and track every approval with timestamps.
Multi-level approvals with delegation: if the supervisor is on R&R, the approval routes to their delegate automatically. Notifications via email and mobile push. Overdue approvals flagged and escalated.
Complete audit trail. Every approval, rejection and comment recorded. Export-ready for compliance reviews, audits and client reporting.
Safety Management & Compliance
Digital safety management: JSAs, SWMSs, incident reports, near-miss reporting, hazard identification, and corrective action tracking. All captured digitally with photos, signatures and GPS.
Competency and induction management: track who is trained on what, when tickets expire, which inductions are complete, and which are overdue. Automated alerts for expiring competencies.
Built for mining-specific compliance requirements. Integration with site access control systems, contractor management platforms, and client safety reporting portals.
AI-Powered Document Search & Knowledge
Thousands of documents: SOPs, procedures, technical manuals, safety data sheets, engineering drawings, legislation. Finding the right document at the right time is a daily problem in mining operations.
We build AI-powered knowledge search systems. Ask a question in plain language, get the answer with the source document cited. Trained on your own documents. Works across PDFs, Word documents, SharePoint libraries and network drives.
Field teams can search from a mobile app. Office teams can search from their desktop. Every answer cites the source document, section and page number. Your team stops re-reading 200-page manuals to find one paragraph.
Case Study
Operational dashboard unifying 6 mine sites in real time
We built a real-time dashboard pulling production, safety and equipment data from six mine sites into a single unified view. Replaced weekly manual reporting.
Read the full case study 6 Sites connected
70% Less reporting time
Live Real-time data
Outcomes
What changes when the systems work properly
Real-time visibility from site to boardroom
When field data is captured digitally and dashboards pull from live sources, the entire operation becomes visible. Site managers see their crew. Regional managers see their sites. Executives see the full picture.
No more waiting for compiled reports. When something happens on site, the data is available immediately. Decisions are made on current information, not last week's spreadsheet.
This visibility is not just operational. It is a commercial advantage. Clients and joint venture partners receive better reporting. Compliance teams have audit-ready records. Tenders are supported with data.
Stronger compliance with less admin effort
Digital safety documents with timestamps, signatures and GPS replace paper-based records that get lost, damaged or filled in after the fact. Every record is stored, searchable and audit-ready.
Automated competency tracking means you know exactly who is trained on what and when certifications expire. No more scrambling before audits to compile training records from spreadsheets.
Incident and hazard data captured in real time with photos and location data. Corrective actions tracked to completion. Trends visible in dashboards. This is the standard regulators and major clients expect.
Less admin, faster operations
Double data entry across systems consumes hours every week. Integrations between field apps, accounting, timesheets, asset management and reporting systems eliminate the re-entry. Data flows once.
Automated reporting replaces manual report compilation. Daily site reports, weekly safety summaries and monthly operational reports generated from live data and distributed automatically.
Approval workflows that used to take days via email chains now resolve in hours. Notifications go to the right person, escalation is automatic, and bottlenecks are visible.
Systems that work where your teams work
Remote mine sites, exploration camps, pipeline corridors, rail construction: connectivity is unreliable or non-existent. Off-the-shelf tools that require constant internet simply do not work in these environments.
We build mobile apps with offline-first architecture. All data is captured and stored locally on the device, then syncs automatically when connectivity returns. Conflict resolution handles simultaneous offline edits.
This is not a nice-to-have. It is a fundamental requirement for mining software in Australia. If the app stops working without signal, it is not fit for purpose.
Our Services
Relevant services for mining operations
The services we deliver for mining and field operations clients.
Custom Software Development
Purpose-built operational systems, workflow engines, and internal tools designed around your specific requirements.
Mobile App Development
iOS and Android field apps with offline sync, GPS, camera, barcode scanning and digital signatures.
Dashboard & Reporting
Real-time operational dashboards, automated reports, and role-based data views from site to executive level.
API & System Integration
Connect accounting, timesheets, asset management, safety systems and client portals. Eliminate double entry.
AI Solutions
AI-powered document search, knowledge assistants, automated document processing and intelligent data extraction.
Legacy System Modernisation
Replace Access databases, spreadsheet workflows and end-of-life systems with modern web and mobile applications.
Mining Software
Need software that works on remote mine sites?
Tell us about the operational problem. We will scope a solution, quote fixed-price, and build it in stages.
Use Cases
Typical solutions by workflow
Common mining workflows we build software around. If you recognise one of these, we can help.
01
Pre-Start & Safety Checklists
Digital pre-start checks on mobile devices. Photo capture, GPS location, digital signatures. Data available to supervisors and safety teams in real time.
02
Timesheet & Workforce Tracking
Field timesheet entry synced with payroll and accounting. Track hours by project, cost centre and activity. Integration with Deputy, Xero and MYOB.
03
Operational Dashboard
Real-time production, safety, workforce and cost data. Role-based views from site to boardroom. Automated daily and weekly reports.
04
Permit & Approval Workflows
Digital permits to work, purchase order approvals, variation approvals. Multi-level routing with delegation. Full audit trail.
05
AI Document Search
Search thousands of SOPs, manuals and safety documents in plain language. Get answers with source citations. Available on mobile in the field.
06
Contractor & Competency Management
Track contractor inductions, competencies, ticket expiry dates and site access. Automated alerts for expiring credentials. Client portal for compliance reporting.
Integrations
Systems we integrate with in mining
We connect to the accounting, payroll, safety and document systems your operation already uses.
Xero / MYOB
Accounting integration for timesheets, purchase orders, invoicing and cost tracking. Automated data flow, no double entry.
Deputy / Tanda
Workforce management integration. Rosters, timesheets, leave and attendance synced with payroll and accounting.
HSEQ / Safety Platforms
Integration with existing safety management systems, incident databases and compliance reporting platforms used by major clients.
SharePoint / File Servers
Document access integration. Connect AI search to existing document storage without moving files. SharePoint, OneDrive, network drives and S3.
SQL Server / Access / Excel
Legacy data migration and integration. Access databases, Excel-based workflows and SQL Server databases connected to modern systems or replaced entirely.
AWS / Azure
Cloud hosting for mining applications within Australian regions. Secure, scalable and compliant with Australian data sovereignty requirements.
Project Examples
Mining software we have built
Recent project examples from mining and field operations clients (details anonymised).
We had field data in spreadsheets, safety forms on paper, and three people spending two days a month compiling reports that were already out of date. HELLO PEOPLE built us a field app with offline sync and a dashboard that pulls everything together in real time. The monthly report now takes ten minutes.
Why Us
Why mining companies choose HELLO PEOPLE
We understand the industry. We build software that works in the conditions your teams actually operate in.
1. We Understand Mining Workflows
We have built software for mining services, resource operations and field teams in WA. We understand shift patterns, remote site constraints, safety culture and the operational realities of the industry.
2. Offline-First is Not Optional
Every field app we build works offline. This is not a feature we add later. It is the foundation. If the app breaks without signal, it fails in the exact conditions where your teams work.
3. We Integrate with What You Already Use
We do not ask you to throw out your accounting, payroll or safety systems. We connect to them. Xero, MYOB, Deputy, SharePoint, SQL Server: we build the bridge between your systems.
4. Fixed-Price Delivery in Stages
Scoped, quoted and delivered in stages. You see working software early, give feedback, and we iterate. No open-ended hourly billing. No surprise costs at the end.
5. Perth-Based, WA-Focused
We are in Perth. We understand the WA mining ecosystem, FIFO culture, and the distance constraints that come with operating across the state and into the NT, SA and QLD.
6. Ongoing Support After Launch
Monthly support plans covering bug fixes, security patches, upgrades and feature development. A developer who already understands your system and your industry.
FAQs
Common questions about mining software
Can field apps work offline on remote mine sites?
Yes. Every field app we build is offline-first. Data is captured and stored locally on the device, then syncs automatically when connectivity returns. This is a fundamental requirement for remote operations, not an optional feature.
Can you integrate with our existing accounting and payroll systems?
Yes. We integrate with Xero, MYOB, QuickBooks, Deputy, Tanda, KeyPay and other systems commonly used in mining operations. Timesheets, purchase orders and cost data flow automatically between your field tools and back-office systems.
How do you scope and price mining software?
We scope and provide a fixed-price quote after understanding your requirements. Focused tools (a field data capture app with offline sync, an operational dashboard) sit at the lower end of project size. A full platform combining field apps, dashboards, approvals and integrations is larger.
Do you understand mining safety and compliance requirements?
Yes. We have built safety management tools, JSA systems, competency tracking, incident reporting and permit-to-work systems for mining operations. We understand the compliance, audit trail and documentation requirements of the industry.
Can you replace our Access databases and spreadsheets?
Yes. Access replacement and spreadsheet-to-web-app conversions are common projects for us. We migrate the data, replicate the logic in a modern web application, and add features like mobile access, role-based permissions and automated reporting.
How long does a mining software project take?
First usable version (MVP) typically 8 to 14 weeks. Full platform with multiple modules: 4 to 8 months delivered in stages. You start using the most important part early while we build the rest.
Can you host the software in Australia?
Yes. All applications are hosted on Australian-region cloud infrastructure (AWS Sydney or Melbourne). Data stays in Australia. We comply with Australian data sovereignty requirements.
Do you provide ongoing support after the project is delivered?
Yes. Monthly support plans covering bug fixes, security patches, monitoring, updates and feature development. You get a developer who already knows your system and can respond quickly to issues.
Get Started
Talk to us about software for your mining operation
Tell us about the workflows, systems and problems. We will scope a solution and come back with a plan and fixed-price quote.
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Tell Us About Your Mining Operation
What workflows need software? What systems do you already use? What are the biggest operational problems? We will come back with a plan.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
