Your jobs live in spreadsheets, whiteboards, and people's heads. Quotes go out late. Scheduling is chaos. Invoicing waits until someone has time. We build job management software that takes a job from first enquiry to final invoice, with mobile apps for your crew and live dashboards for your managers.
Perth-based. Australia-wide. Fixed-price quotes after discovery. Built around your job workflow, not a generic template.
You are here because your current job management setup is costing you time and money. Jobs slip through cracks. Quoting is slow. Scheduling relies on one person who knows everything. Invoicing happens days after the work is done, if it happens at all.
HELLO PEOPLE builds custom job management software for Australian trade, field service, and operations businesses. One system from enquiry to invoice. Mobile apps for your crew. Live dashboards for management. Connected to Xero, MYOB, and your other tools.
This is not ServiceM8 or Tradify with a different skin. It is job management built around your specific workflow: your stages, your pricing rules, your approval chains, your field requirements, your reporting needs.
Three stages. No surprises. Delivered personally by the founder.
Week 0
15-minute scoping call. We map your current setup, the gaps causing pain, and the path forward. Fixed-price quote inside 48 hours.
Weeks 1–N
New system built in a sandbox and parallel-run against your live operations. Every workflow, validation and integration verified before production.
Cutover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
If any of these sound like your Monday morning, it is time for a proper system.
The job list is a shared spreadsheet someone updates when they remember. Progress is tracked on a whiteboard in the office that field crew never see. Critical details live in the owner's head. When that person is on leave, nobody knows what is happening.
The customer asks for a quote on Monday. It goes out on Thursday. The job finishes on a Friday. The invoice goes out the following Wednesday. By that point, the customer has forgotten the details and your cash flow is a week behind reality.
You call the team lead to ask if the job is done. They do not answer. You have no idea if the crew is on site, finished, or stuck. Customers call asking for an update and you do not have one.
Job lifecycle, scheduling, field data capture, quoting and invoicing. Each module solves a different piece of the job management puzzle.
A customer calls, you create a job. Quote goes out, gets approved, job gets scheduled, crew gets dispatched, work gets done, photos go on file, customer signs off, invoice goes to Xero. The entire lifecycle in one place.
No re-typing between systems. No scribbled notes on a whiteboard that get wiped. No "did we invoice that job?" conversations on a Friday afternoon. Every job has a clear status and nothing falls through the cracks.
Workflow automation softwareSee your team on a calendar or map. Drag jobs to crew members. The system checks availability, skills, location, and equipment before confirming. Double-booking someone across two sites becomes impossible.
Dispatch push notifications to the field instantly. Crew see their schedule, job details, site address, customer notes, safety requirements, and documents on their phone before they arrive.
Mobile app developmentField workers fill in job notes, attach before-and-after photos, complete checklists, record materials used, and capture customer signatures from their phone. The data syncs to the office in real time.
Works offline for sites with poor signal. Data saves locally on the device and syncs when reception returns. No lost forms, no waiting until the crew gets back to the office to find out what happened on site.
Compliance & safety softwareCreate quotes using your rate cards, material costs, and margin calculations. Line items pull from your price list. Variations are tracked against the original quote. Customers approve online with a single click.
For businesses with complex pricing (tiered rates, after-hours surcharges, distance-based charges, quantity breaks) the quoting engine handles the logic so your team quotes correctly every time without needing a spreadsheet beside them.
Custom software developmentWhen a job is marked complete and signed off, an invoice generates automatically in Xero or MYOB. Customer details, job description, line items, pricing, and any variations all transferred without re-entry.
Track who owes what. See overdue invoices. Send automatic payment reminders. Accept online payments. For businesses with progress billing, invoices go out at each stage without waiting for the final job close.
Xero integration
Job management software is not about technology. It is about getting paid faster, losing fewer jobs, and knowing where everything stands.
When a job lives in one person's head, on a whiteboard, or in a stack of paper, things get forgotten. A quote never goes out. A follow-up never happens. A job gets scheduled but nobody tells the crew.
A proper job management system means every job has a status. Management can see what is quoted, what is scheduled, what is in progress, and what is waiting on sign-off. At a glance.
In most trade and service businesses, job details get typed into a quoting tool, then again into a scheduling tool, then again into an invoice, then again into the accounting package. That is four chances to get it wrong.
When the job management system IS the single source of truth, data enters once and flows everywhere. Quoting, scheduling, field capture, invoicing, and accounting all use the same record.
Waiting until Friday to find out how the week went is managing in the rear-view mirror. Real-time job tracking means you see what is happening today: who is on site, which jobs are running late, what needs to be invoiced.
Management dashboards show revenue in the pipeline, jobs at risk, crew utilisation, and overdue tasks. You make decisions based on current data, not last week's spreadsheet.
Crew members see their jobs, navigate to site, clock on, complete checklists, take photos, capture customer sign-off, and move to the next job. All on their phone. No paper, no radio calls, no driving back to the office to drop off forms.
The office sees field updates as they happen. When the job is done on site, the invoice is practically ready to send.
If your business dispatches people to do work at customer sites and the current system involves spreadsheets, paper, or tools you have outgrown, custom job management makes sense.
Electricians, plumbers, HVAC, painters, pest control. Businesses that dispatch crews to sites, quote on the spot, and need to get invoices out the same day the work finishes.
Recurring job schedules, multiple sites, quality checklists, time tracking per site, and invoicing by contract. Job management that handles the complexity of ongoing service agreements.
Subcontractor coordination, progress claims, site diaries, materials tracking, and defect management. Jobs that span weeks or months and involve multiple trades on site.
Technicians dispatched to fix, install, or inspect equipment. Job history per asset, parts tracking, warranty management, and service level agreement monitoring.
Seasonal schedules, recurring maintenance runs, material ordering, crew routing, and before-and-after photo documentation for client reporting.
Route-based scheduling, bin tracking, weight tickets, compliance documentation, and automated invoicing based on collection events and weight data.
We start with your workflow, design around it, and build in stages. Your core job tracking goes live first while we layer on the advanced features.
No hourly billing that spirals. No vague estimates. Here is how we approach pricing for job management projects.
Tell us how your jobs work today and where things break down. We will give you an honest answer on what a custom job management system would involve and whether it makes sense for your business.
After an initial free consultation and a paid discovery phase, you get a fixed price for the full build. No hourly billing. You know exactly what it costs before we start.
Core job tracking, scheduling and mobile apps go live first. Quoting, invoicing, reporting and integrations are layered on in phases. You see real features every few weeks and pay in milestones.
Job management works best when it talks to your accounting, maps, CRM, and communication tools.
Completed jobs generate invoices automatically. Line items, pricing, customer details, and job references flow straight into your accounting software.
Job addresses on a map, one-tap navigation for field crew, route optimisation for multi-stop days, and estimated travel times for scheduling.
Salesforce, HubSpot, Zoho. Customer records sync between your CRM and job management system. Job history, quotes, and invoices visible in both places.
Automatic job confirmations, reminders, and on-the-way alerts to customers. Internal notifications for schedule changes, assignments, and overdue tasks.
Collect payment on site via Stripe or Square. Deposit collection at booking. Online payment links in invoices. Payment status visible against every job.
Site photos, safety forms, permits, warranties, and customer sign-offs stored against the job. Searchable, auditable, and accessible from anywhere.
We built an end-to-end job management system for an electrical contractor. Quoting, scheduling, field capture and Xero invoicing, all in one platform.
Read the full case studyWe had jobs on whiteboards, quotes in Word documents, and invoices that went out a week late. HELLO PEOPLE built us a job management system with a mobile app for our crew. Now a job goes from quote to invoice the same day it finishes. Our cash flow improved within a month.
We write the code, design the interface, deploy the systems, and support them long-term. No subcontracting, no offshore handoffs.
You get a clear price before we start. No hourly billing that spirals, no surprise invoices at the end of the month.
We understand BAS, super, award rates, Australian privacy law, and the tools local businesses actually use. Xero, MYOB, ServiceM8, Tradify.
You talk to the people building your software. No account managers, no project managers relaying messages, no ticket queues.
You own everything. The code, the data, the hosting. No lock-in. No proprietary platforms you cannot leave.
It depends on complexity. A simple job tracking system for a small team is different from a multi-depot operation with complex scheduling, field apps, and deep accounting integration. We offer a free initial consultation, then a paid discovery phase. After that, you get a fixed-price quote for the full project.
A core job management system typically takes 10 to 16 weeks from kickoff to launch. More complex systems with mobile apps, deep integrations, and advanced scheduling may take 16 to 24 weeks. Core features go live first, then additional modules are layered on.
Off-the-shelf tools work well for standard trade business workflows. Custom makes sense when your job lifecycle has unique stages, your pricing logic is complex, you need integrations the off-the-shelf tools do not support, or you have outgrown the limitations of a generic platform.
Yes. We migrate your existing customer, job, and financial data into the new system. The migration is tested thoroughly before go-live. Most businesses run both systems in parallel for a short overlap period.
Yes. Field data capture, photos, checklists, and sign-off all work without internet. Data syncs automatically when the device reconnects. This is critical for rural sites, underground work, and areas with poor mobile coverage.
Yes. This is one of the most common integrations. Completed and signed-off jobs create invoices in your accounting package automatically. Customer, line items, pricing, and job reference all transferred without re-entry.
Yes. We can build a customer portal where clients log in to see job status, view quotes, approve variations, track scheduled dates, and access completed job documentation and invoices.
We offer monthly support plans covering bug fixes, security updates, new job types, integration changes, and feature additions. Most job management systems evolve as the business adds services, depots, or crew.
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Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
