Service

Job Management Software Development Services
Job management app for Perth, Melbourne, Sydney, Brisbane businesses.

Job management software development services and custom job management app services for Australian trades and field service businesses. Your jobs live in spreadsheets, whiteboards, and people's heads. Quotes go out late. Scheduling is chaos. Invoicing waits until someone has time. We build systems that take a job from first enquiry to final invoice, with mobile apps for your crew and live dashboards for your managers.

Perth-based. Australia-wide. Fixed-price quotes after discovery. Built around your job workflow, not a generic template.

  • AU-wide Perth-based · servicing Australia
  • 18+ yrs Building business software
  • Fixed Price scopes, no surprises
  • Quote To cash in one system
How it runs

How our job management software development services run, end to end

Three stages. No surprises. Every custom job management app project delivered personally by the founder.

  1. Week 0

    Job Management Audit

    15-minute scoping call. We map your current setup, the gaps causing pain, and the path forward. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    New system built in a sandbox and parallel-run against your live operations. Every workflow, validation and integration verified before production.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
What We Build

The service management and job tracking modules we build

Job lifecycle, scheduling and dispatch, field data capture, quoting and invoicing. Each module fixes a different piece of the job management puzzle for trades and field service businesses.

Quote to cash in one system, from enquiry through to invoice

A customer calls, you create a job. Quote goes out, gets approved, job gets scheduled, crew gets dispatched, work gets done, photos go on file, customer signs off, invoice goes to Xero. The entire lifecycle in one place.

No re-typing between systems. No scribbled notes on a whiteboard that get wiped. No "did we invoice that job?" conversations on a Friday afternoon. Every job has a clear status and nothing falls through the cracks.

Workflow automation software

Drag-and-drop scheduling with crew and resource allocation

See your team on a calendar or map. Drag jobs to crew members. The system checks availability, skills, location, and equipment before confirming. Double-booking someone across two sites becomes impossible.

Dispatch push notifications to the field instantly. Crew see their schedule, job details, site address, customer notes, safety requirements, and documents on their phone before they arrive.

Mobile app development

Site photos, notes, checklists, and sign-off captured on mobile

Field workers fill in job notes, attach before-and-after photos, complete checklists, record materials used, and capture customer signatures from their phone. The data syncs to the office in real time.

Works offline for sites with poor signal. Data saves locally on the device and syncs when reception returns. No lost forms, no waiting until the crew gets back to the office to find out what happened on site.

Compliance & safety software

Consistent quoting with your pricing rules built in

Create quotes using your rate cards, material costs, and margin calculations. Line items pull from your price list. Variations are tracked against the original quote. Customers approve online with a single click.

For businesses with complex pricing (tiered rates, after-hours surcharges, distance-based charges, quantity breaks) the quoting engine handles the logic so your team quotes correctly every time without needing a spreadsheet beside them.

Custom software development

Automatic invoicing when jobs complete, straight to your accounting

When a job is marked complete and signed off, an invoice generates automatically in Xero or MYOB. Customer details, job description, line items, pricing, and any variations all transferred without re-entry.

Track who owes what. See overdue invoices. Send automatic payment reminders. Accept online payments. For businesses with progress billing, invoices go out at each stage without waiting for the final job close.

Xero integration
Job management lifecycle from quote to invoice on a digital dashboard
Job scheduling board with drag-and-drop crew and resource allocation
Field worker capturing site photos and job notes on a mobile device
Job quoting interface with automated pricing rules and customer approval
Automated invoice generated from a completed job flowing into Xero
Capabilities catalogue

Job management software services we deliver

Every capability below has been delivered for a real Australian operator — from a single-trade quote-to-cash system to a multi-depot field-service platform with Xero/MYOB integration and crew mobile apps. If your scenario is not listed, ask — we build bespoke.

Custom job management for trades & field service

  • End-to-end quote → schedule → dispatch → invoice workflows
  • Trades and field-service job management for electricians, plumbers, HVAC
  • Multi-depot, multi-crew dispatch and routing
  • Recurring service contract scheduling
  • Industry-specific workflows via job management integration hub
  • Sector pages: trades & services playbooks
  • Replacements for outgrown ServiceM8 / Tradify / simPRO setups

Job + accounting workflow automation

  • Completed jobs → Xero invoicing with tracking categories
  • Completed jobs → MYOB invoicing and payroll
  • Two-way customer / contact sync between job & accounting
  • Variation, credit-note and refund automation
  • GST handling, retention and progress-claim billing
  • Cost-of-job feed back to accounting for margin reporting
  • Multi-entity consolidation for groups with several ABNs

ServiceM8 / Simpro / Tradify extensions

  • ServiceM8 custom extensions and reporting overlays
  • Simpro integrations for billing and project cost
  • Tradify customisations and accounting sync
  • Custom mobile front-ends on top of incumbent platforms
  • Data migration from ServiceM8/Tradify/Simpro to bespoke
  • API bridges between job platforms and CRM/ERP
  • Hybrid: keep ServiceM8 for field, custom for back-office

Custom estimating, quoting & invoicing workflows

  • Rate-card and price-list driven quote builder
  • Tiered, after-hours and distance-based pricing rules
  • Quantity-break and bundled-item pricing
  • Customer-approval portals with digital signature
  • Variation tracking against original quote
  • Progress claims and milestone invoicing
  • Quote → job → invoice with no re-entry

Field tech mobile app + back-office portal

  • Native iOS and Android crew apps with offline-first design
  • Job navigation, on-the-way alerts and check-in workflows
  • Photo, signature and form capture in the field
  • Pre-start safety checklists with mandatory fields
  • Time-on-site and travel-time tracking
  • Office dashboards mirroring field activity in real time
  • Push-notification dispatch and re-allocation

Job reporting & margin dashboards

  • Real-time job pipeline and stage dashboards
  • Crew utilisation, labour hours and productivity reports
  • Job-level margin and cost-vs-budget analytics
  • WIP, overdue-job and at-risk-job views
  • Service-level-agreement (SLA) monitoring
  • Customer-level lifetime value and revenue reports
  • Power BI and Looker Studio feeds for ops leaders
Pricing

How we price job management software development services

No hourly billing that spirals. No vague estimates. Fixed price after discovery, so you know the number before development starts.

Free 15-minute call

Tell us how your jobs work today and where things break down. We will give you an honest answer on what a custom job management system would involve and whether it makes sense for your business.

Fixed-price quote

After an initial free consultation and a paid discovery phase, you get a fixed price for the full build. No hourly billing. You know exactly what it costs before we start.

Staged delivery

Core job tracking, scheduling and mobile apps go live first. Quoting, invoicing, reporting and integrations are layered on in phases. You see real features every few weeks and pay in milestones.

Why HELLO PEOPLE

Job Management Software
HELLO PEOPLE vs the alternatives

Custom software is a big call. Here is how HELLO PEOPLE compares to the three other realistic paths.

Concern HELLO PEOPLE Off-the-shelf SaaSOffshore developerIn-house build
Fit to your trades workflow Built for quotes, jobs and variations 80% fit, generic job templateGeneric build, drifts from specSlow, tied to hires
Job software live in 6-10 weeks Job software live in 6-10 weeks Live today, wrong 20% foreverTimeline slips, disputed scope6 to 12 months to first production
AU trades BAS + GST fit AU-native, parts + labour GST handled Generic, misses AU quirksGeneric, you code the rulesDepends on the hire
Ongoing cost One-off + optional support plan Per seat, per month, foreverHourly + scope creepSalary + super + overhead
When your jobs get more complex We adapt, fixed change scope Vendor roadmap onlyChange order every timeHire another head
Direct access to the builder Email Kasun, get Kasun Support ticket queueTime-zone gapInternal team
Job + customer data ownership You own the code and every job record Vendor holds the tenancyOften disputed at handoverYou own it
Electrical contractor job management system
Case Study

Job management system that boosted quoting speed by 50%

We built an end-to-end job management system for an electrical contractor. Quoting, scheduling, field capture and Xero invoicing, all in one platform.

Read the full case study
50% Faster quoting
30% More jobs per week
100% Auto-invoiced via Xero

We had jobs on whiteboards, quotes in Word documents, and invoices that went out a week late. HELLO PEOPLE built us a job management system with a mobile app for our crew. Now a job goes from quote to invoice the same day it finishes. Our cash flow improved within a month.

Operations Manager Perth electrical services company · 22 techs, 3 depots
Business Outcomes

What changes when your custom job management app actually fits

Field service software development is not about technology. It is about getting paid faster, losing fewer jobs, and knowing where every job stands right now.

Job pipeline dashboard showing all jobs from quote to completion

Every enquiry tracked from first contact to final invoice

When a job lives in one person's head, on a whiteboard, or in a stack of paper, things get forgotten. A quote never goes out. A follow-up never happens. A job gets scheduled but nobody tells the crew.

A proper job management system means every job has a status. Management can see what is quoted, what is scheduled, what is in progress, and what is waiting on sign-off. At a glance.

Single source of truth for job data eliminating manual re-entry

Stop re-typing the same job details across five different systems

In most trade and service businesses, job details get typed into a quoting tool, then again into a scheduling tool, then again into an invoice, then again into the accounting package. That is four chances to get it wrong.

When the job management system IS the single source of truth, data enters once and flows everywhere. Quoting, scheduling, field capture, invoicing, and accounting all use the same record.

Real-time management dashboard showing current job status

Know where every job stands, right now, not at the end of the week

Waiting until Friday to find out how the week went is managing in the rear-view mirror. Real-time job tracking means you see what is happening today: who is on site, which jobs are running late, what needs to be invoiced.

Management dashboards show revenue in the pipeline, jobs at risk, crew utilisation, and overdue tasks. You make decisions based on current data, not last week's spreadsheet.

Field worker completing a job on their mobile device

Your field team works from their phone, not from paper forms

Crew members see their jobs, navigate to site, clock on, complete checklists, take photos, capture customer sign-off, and move to the next job. All on their phone. No paper, no radio calls, no driving back to the office to drop off forms.

The office sees field updates as they happen. When the job is done on site, the invoice is practically ready to send.

How We Deliver

How our field service software development services work

We start with your workflow, design the system around it, and build in stages. Your core job tracking software goes live first while we layer on scheduling, quoting, invoicing and reporting.

Workflow Discovery

We map your current job process end to end. How enquiries come in, how you quote, how you schedule, what happens on site, how invoicing works, and where things fall apart. You end up with a clear picture of the system you need.

System Design

We design the job lifecycle, scheduling board, mobile app screens, field capture forms, and integration points. You see wireframes and agree on the design before building starts.

Core Build

Job creation, scheduling, dispatch, and the mobile field app are built first. Your team starts using the core system while we build out quoting, invoicing, and reporting layers.

Integrations

We connect to Xero or MYOB for invoicing, your CRM for customer data, Google Maps for routing, and any industry-specific tools you already rely on.

Testing & Data Migration

We test every job scenario: new jobs, recurring jobs, variations, cancellations, rescheduling, and edge cases. If you have existing customer and job data, we migrate it into the new system.

Launch & Support

We launch, train your office and field teams, and provide ongoing support. New job types, scheduling rules, integrations, and feature additions are handled as your business grows.

FAQs

Common questions about job management software

How much do job management software development services cost?

It depends on complexity. A simple job tracker for a small crew is a different scope to a multi-depot operation with field apps, complex scheduling, and deep Xero or MYOB integration. Book a free 15-minute call, we run a paid discovery, then you get a fixed-price quote for the whole build. No hourly billing.

How long do custom job management app services take to deliver?

About 10 to 16 weeks for a core job management system. Larger builds with mobile apps for the crew, deep integrations and advanced scheduling run 16 to 24 weeks. Core features go live first so your team is using real software from week 6 or 8, then we layer on the rest.

Why build custom field service software when ServiceM8, Tradify or simPRO exist?

Off-the-shelf tools cover standard trade workflows well. Custom makes sense when your job stages are unusual, your pricing has industry-specific logic, you need integrations the platforms do not offer, or your business has just outgrown what a generic platform can do.

Can you migrate our jobs and customers from the current system?

Yes. We migrate customer records, active jobs, financial history and anything else you need to keep. Migration is tested end to end before go-live. Most trades and service businesses run both systems in parallel for a couple of weeks so nothing slips.

Does the mobile app work offline for jobs in dead zones?

Yes. Field data capture, photos, checklists, timesheets and customer sign-off all work without internet. Data saves locally and syncs the moment the phone reconnects. Critical for rural sites, basement car parks, underground work and remote WA.

Do these trades software development services connect to Xero and MYOB?

Yes, this is one of the most common integrations we build. When a job is signed off, an invoice generates in Xero or MYOB automatically. Customer, line items, pricing and job reference all transferred. No re-typing, no delayed invoicing.

Can customers track their job through a portal?

Yes. We build customer portals where clients log in to see job status, view and approve quotes, sign off variations, track scheduled dates and download completed job docs and invoices. Cuts your admin calls dramatically.

What happens after our job tracking software goes live?

You get 30 days post-launch support included. Monthly support plans then cover bug fixes, security updates, new job types, integration changes and feature additions. Most job management platforms evolve as the business adds services, depots or crew.

Tell us about your job management needs

Describe how jobs run today and where the wheels come off. We will come back with a practical plan, realistic timeline and clear pricing for the build.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.