Client and site data migration
Clients, sites, assets, contacts and relationship notes — all migrated to simPRO so your team has full context from day one.
Historical job data, quotes and invoicing history are transferred where supported.
ServiceM8 to Simpro migration services delivered end to end for Australian field-service teams, from a single-office cutover to a multi-site servicem8 to simpro data migration with asset registers, forms, and Xero rebuilt on Simpro.
Clients, jobs, assets, forms, invoices, and connected systems scoped, migrated, and validated. Fixed-price scope, careful testing, and a cutover plan your team can actually work with.
Three stages. No surprises. Your live ServiceM8 data stays untouched until cutover — delivered personally by the founder.
Week 0
15-minute scoping call. We map your ServiceM8 setup, the data structure that needs to translate to Simpro, and the cleanup decisions to make on the way. Fixed-price quote inside 48 hours.
Weeks 1–N
Full migration run in a sandbox first. Both systems then run in parallel for two weeks — every record, transaction and report cross-checked. No risk to live operations.
Cutover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. ServiceM8 safely retired with full history preserved.
Every migration project starts from a set of concrete data on the source platform and ends with the same data — cleaned and validated — on the target. Here is the shape of that move.
Where your data lives today, in ServiceM8.
The same data, cleaned and validated, in simPRO — ready for day one.
Every servicem8 to simpro data migration is different. Here is what we typically cover when you migrate ServiceM8 to Simpro with us.
Clients, sites, assets, contacts and relationship notes — all migrated to simPRO so your team has full context from day one.
Historical job data, quotes and invoicing history are transferred where supported.
Active and completed jobs, including job notes, photos, checklists and time entries — moved to simPRO with references intact.
Job templates and workflow stages are rebuilt to match your operational process.
Job photos, site documents, signed forms and compliance certificates — transferred to simPRO attached to the correct records.
Templates for quotes, invoices and reports are recreated in the new system.
Accounting, inventory, supplier and scheduling integrations connected to ServiceM8 are rebuilt on simPRO.
The goal is that your field team and office staff see no operational gap.
Price moves with client and site volume, job and asset history, form and document migration, connected systems, and how much simPRO workflow setup is needed before cutover. Here is how we scope it.
Tell us what you are running in ServiceM8, what must survive in simPRO, and which jobs, assets, workflows, or reporting rules cannot break. We will tell you whether it fits one fixed-price migration or needs phased delivery.
Once data volume, asset and workflow mapping, integration reconnection, and cutover risk are clear, you get fixed-price scope covering cleansing, migration, validation, and go-live. No open-ended estimates.
If the move includes heavy history, pricing rules, forms, or connected systems, we can split it into core operational data first, then history, then integrations. Each phase has its own price and sign-off.
Why HELLO PEOPLE
DIY spreadsheet migrations, vendor migration tools, and offshore migrators all promise to move your data. Here's how HELLO PEOPLE compares on the things that actually matter to an AU SMB owner.
| Concern | HELLO PEOPLE | DIY spreadsheets | Vendor migration tool | Offshore migrators |
|---|---|---|---|---|
| Data preserved end-to-end | 100% + validated at every step | Usually yes, no validation | Advertised complete, some fields drop | Depends on the vendor |
| Downtime during cutover | Zero. Parallel run + weekend cut | Days to weeks | Hours to days | Often days |
| AU BAS / GST / payroll fit | AU-native, understood | You own the risk | Usually generic | Variable |
| Pricing model | Fixed price, one-time | Your team's time forever | Per-record or flat fee | Per-hour + revisions |
| When something breaks | We own the fix, no charge | You own it | Support ticket queue | Time-zone gap |
| Data cleansing | Included in scope | Optional, often skipped | Usually not | Quoted separately |
| Post-cutover support | 30 days included, plan optional | None | Chat support tier | Depends on contract |
A Perth-based services group with 60+ staff moved off their legacy accounting stack to a modern cloud platform, taking multiple entities across in one coordinated cut. Chart of accounts consolidated, payroll continuity preserved through cutover, and BAS lodgement continued on time.
Read the full case studyWe had been putting off the switch for over a year. They made it painless — scoped it clearly, migrated everything, and our team was up and running in simPRO within weeks. The data was cleaner than it had been in years.
A structured process so you know what is happening at each stage. No ambiguity, no surprises.
Depends on job volume, client and site count, asset registers, form and photo history, and how much Simpro workflow setup is needed before cutover. We scope your ServiceM8 setup first, then quote fixed price before any work starts.
About 3 to 6 weeks for most Australian field-service teams. Single-office electrical or plumbing crews finish faster. Multi-site setups with heavy asset history sit at the longer end.
Yes. Custom ServiceM8 to Simpro migration is where we spend the bulk of our time, including ServiceM8 forms rebuilt as Simpro custom forms, checklists and conditional logic re-implemented, and mobile sign-off workflow recreated in the Simpro app.
Yes. We are a Perth-based ServiceM8 Simpro migration company delivering nationally, with trade clients across Melbourne, Sydney, Brisbane, and regional WA. Delivery is fully remote and the team is Australian.
No. Every client, site, active and completed job, asset register entry, photo, and signed form migrates with references intact. Compliance records stay attached to the right site.
Yes. ServiceM8 stays live until cutover. Parallel systems run for the final validation window so dispatch and field work never stop.
Yes. Xero, MYOB, or QuickBooks Online sync from Simpro is scoped and configured as part of the migrate ServiceM8 to Simpro project, along with tracking-category mapping so reporting stays clean.
Yes. Recurring service contracts, maintenance plans, catalogue items, price lists, and progress claim workflows all rebuild in Simpro. Nothing gets lost between the two platforms.
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Tell us about your ServiceM8 setup, what needs to carry into Simpro, and any workflow, asset, form, or accounting integration reality checks for your Australian field team. We come back with a ServiceM8 to Simpro migration plan and fixed-price scope.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.