Migration

ServiceM8 to Simpro Migration Services for Australian Trade Businesses

ServiceM8 to Simpro migration services delivered end to end for Australian field-service teams, from a single-office cutover to a multi-site servicem8 to simpro data migration with asset registers, forms, and Xero rebuilt on Simpro.

Clients, jobs, assets, forms, invoices, and connected systems scoped, migrated, and validated. Fixed-price scope, careful testing, and a cutover plan your team can actually work with.

  • AU-wide Perth-based · servicing Australia
  • 18+ yrs In custom software
  • Zero Downtime migrations
  • Fixed Price scopes, no surprises
  • 100% Australian team
How it runs

A ServiceM8 to Simpro migration, end to end

Three stages. No surprises. Your live ServiceM8 data stays untouched until cutover — delivered personally by the founder.

  1. Week 0

    Discovery & Mapping

    15-minute scoping call. We map your ServiceM8 setup, the data structure that needs to translate to Simpro, and the cleanup decisions to make on the way. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Sandbox Migration & Parallel-Run

    Full migration run in a sandbox first. Both systems then run in parallel for two weeks — every record, transaction and report cross-checked. No risk to live operations.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. ServiceM8 safely retired with full history preserved.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Before → After

ServiceM8 → simPRO: what actually moves

Every migration project starts from a set of concrete data on the source platform and ends with the same data — cleaned and validated — on the target. Here is the shape of that move.

Today
ServiceM8

Where your data lives today, in ServiceM8.

  • Chart of accounts, tax codes and tracking dimensions
  • Contacts, customers and suppliers (with duplicates)
  • Historical transactions, invoices, bills and reconciliations
  • Payroll data, leave balances and STP history
  • Connected integrations (CRM, ecom, payroll, ops)
  • Custom reports and dashboards that finance depends on
After migration
simPRO

The same data, cleaned and validated, in simPRO — ready for day one.

  • Chart of accounts restructured to fit reporting needs
  • Deduplicated contacts, ready to use
  • Full transaction history with references intact
  • Payroll continuity through cutover, STP unbroken
  • Integrations reconnected, working from day one
  • Reports rebuilt to match — same numbers, same periods
What We Migrate

ServiceM8 to Simpro migration services, what is included

Every servicem8 to simpro data migration is different. Here is what we typically cover when you migrate ServiceM8 to Simpro with us.

Client and site data migration

Clients, sites, assets, contacts and relationship notes — all migrated to simPRO so your team has full context from day one.

Historical job data, quotes and invoicing history are transferred where supported.

Job and project migration

Active and completed jobs, including job notes, photos, checklists and time entries — moved to simPRO with references intact.

Job templates and workflow stages are rebuilt to match your operational process.

Document and attachment migration

Job photos, site documents, signed forms and compliance certificates — transferred to simPRO attached to the correct records.

Templates for quotes, invoices and reports are recreated in the new system.

Integration reconnection

Accounting, inventory, supplier and scheduling integrations connected to ServiceM8 are rebuilt on simPRO.

The goal is that your field team and office staff see no operational gap.

Capabilities catalogue

ServiceM8 to Simpro migration services we deliver

Every capability below has been delivered for a real Australian field service team — from a single ServiceM8 job migration to a multi-site Simpro rollout with Xero integration and asset-register rebuild. If your scenario is not listed, ask — we build bespoke.

ServiceM8 to Simpro job migration

  • Full ServiceM8 to Simpro migration with parallel-run cutover
  • Active jobs, projects and work orders moved without interruption
  • Recurring service contracts and maintenance plans rebuilt in Simpro
  • Job templates, statuses and workflow stages mapped to Simpro
  • Job cost tracking, labour rates and materials carried across
  • Field staff scheduling and dispatch rules rebuilt in Simpro
  • Mobile app rollout to field crews during go-live

Customer & site history preservation

  • Customer accounts, contacts and billing addresses migrated
  • Multi-site customers with separate locations carried into Simpro
  • Site assets, equipment registers and asset history transferred
  • Service history per site and per asset retained for compliance
  • Customer pricing, discounts and account terms migrated
  • Customer notes, communication history and tags preserved
  • Compliance certificates, photos and signed documents retained

Custom forms & assets transfer

  • ServiceM8 forms rebuilt as Simpro custom forms and checklists
  • Mandatory fields, conditional logic and validation re-implemented
  • Photo evidence and signed form submissions retained against jobs
  • Asset registers, serial numbers and warranty data migrated
  • Compliance checklists (electrical, plumbing, HVAC) rebuilt
  • Pre-job safety forms and SWMS templates rebuilt in Simpro
  • Field staff sign-off workflow recreated in the Simpro mobile app

Quote / invoice mapping

  • Active quotes migrated with line items, pricing and customer terms
  • Recurring billing and contract invoicing rebuilt in Simpro
  • Catalogue items, suppliers and price lists carried across
  • Multi-stage progress claims and retentions configured in Simpro
  • Invoice templates, branded PDFs and email templates rebuilt
  • GST, BAS and tax codes mapped from ServiceM8 to Simpro
  • Historical invoices retained as records for audit and reporting

Accounting integration on Simpro

  • SimproXero invoice, customer and payment sync
  • Simpro ↔ MYOB invoice and customer reconciliation
  • Simpro ↔ QuickBooks Online sync
  • GST and tracking-category mapping for clean reporting
  • Supplier bills, purchase orders and material costs pushed to accounting
  • Payroll labour hours fed from Simpro into Xero, MYOB or Employment Hero
  • Multi-entity accounting setups across Simpro organisations

Post-migration extensions

  • Simpro custom reports and dashboards on top of migrated data
  • Power BI dashboards on top of Simpro for management reporting
  • Custom API integration with supplier ordering and procurement systems
  • Trade-specific compliance reporting (electrical, plumbing, HVAC)
  • Customer portal for quote acceptance and invoice payment
  • Asset register synced into a CMMS or maintenance system
  • AI document extraction feeding Simpro supplier bills
Pricing

How we price ServiceM8 to Simpro migration services

Price moves with client and site volume, job and asset history, form and document migration, connected systems, and how much simPRO workflow setup is needed before cutover. Here is how we scope it.

Migration audit call

Tell us what you are running in ServiceM8, what must survive in simPRO, and which jobs, assets, workflows, or reporting rules cannot break. We will tell you whether it fits one fixed-price migration or needs phased delivery.

Fixed-price migration scope

Once data volume, asset and workflow mapping, integration reconnection, and cutover risk are clear, you get fixed-price scope covering cleansing, migration, validation, and go-live. No open-ended estimates.

Phase history and integrations separately

If the move includes heavy history, pricing rules, forms, or connected systems, we can split it into core operational data first, then history, then integrations. Each phase has its own price and sign-off.

Why HELLO PEOPLE

ServiceM8 to simPRO migrations
HELLO PEOPLE vs the alternatives

DIY spreadsheet migrations, vendor migration tools, and offshore migrators all promise to move your data. Here's how HELLO PEOPLE compares on the things that actually matter to an AU SMB owner.

Concern HELLO PEOPLE DIY spreadsheetsVendor migration toolOffshore migrators
Data preserved end-to-end 100% + validated at every step Usually yes, no validationAdvertised complete, some fields dropDepends on the vendor
Downtime during cutover Zero. Parallel run + weekend cut Days to weeksHours to daysOften days
AU BAS / GST / payroll fit AU-native, understood You own the riskUsually genericVariable
Pricing model Fixed price, one-time Your team's time foreverPer-record or flat feePer-hour + revisions
When something breaks We own the fix, no charge You own itSupport ticket queueTime-zone gap
Data cleansing Included in scope Optional, often skippedUsually notQuoted separately
Post-cutover support 30 days included, plan optional NoneChat support tierDepends on contract
Multi-entity accounting migration project
Case Study

Multi-entity accounting migration that finished ahead of BAS deadline

A Perth-based services group with 60+ staff moved off their legacy accounting stack to a modern cloud platform, taking multiple entities across in one coordinated cut. Chart of accounts consolidated, payroll continuity preserved through cutover, and BAS lodgement continued on time.

Read the full case study
Zero Downtime through cutover
100% Historical data preserved
6wks From kick-off to go-live

We had been putting off the switch for over a year. They made it painless — scoped it clearly, migrated everything, and our team was up and running in simPRO within weeks. The data was cleaner than it had been in years.

Operations Manager Perth electrical contractor · 30-person field team
Our Process

ServiceM8 to Simpro migration services, step by step

A structured process so you know what is happening at each stage. No ambiguity, no surprises.

Assess your ServiceM8 data

We audit data quality, volume, complexity and connected integrations. You get a clear scope and a fixed price before anything starts.

Cleanse and prepare

Duplicates merged, dead records removed, formats standardised. Your data is cleaned in ServiceM8 before anything moves.

Configure simPRO

simPRO is set up to match your business — accounts, custom fields, user roles, tax settings. No generic template.

Migrate data

Clients, jobs, assets, sites, documents, workflow templates, pricing rules and historical job data — extracted, transformed and loaded into simPRO. Validated against the source at every step.

Test and validate

Balances checked. Reports compared. Edge cases tested. Your team reviews the data in simPRO before we go anywhere near production.

Go live and support

We cut over at the right moment and stay close for the first month. ServiceM8 stays accessible as a reference until you are confident.

FAQs

Common questions about ServiceM8 to simPRO migration and conversion

How much do your ServiceM8 to Simpro migration services cost?

Depends on job volume, client and site count, asset registers, form and photo history, and how much Simpro workflow setup is needed before cutover. We scope your ServiceM8 setup first, then quote fixed price before any work starts.

How long do ServiceM8 to Simpro migration services take?

About 3 to 6 weeks for most Australian field-service teams. Single-office electrical or plumbing crews finish faster. Multi-site setups with heavy asset history sit at the longer end.

Do you deliver custom ServiceM8 to Simpro migration for trade businesses?

Yes. Custom ServiceM8 to Simpro migration is where we spend the bulk of our time, including ServiceM8 forms rebuilt as Simpro custom forms, checklists and conditional logic re-implemented, and mobile sign-off workflow recreated in the Simpro app.

Are you a ServiceM8 Simpro migration company for Australian tradies?

Yes. We are a Perth-based ServiceM8 Simpro migration company delivering nationally, with trade clients across Melbourne, Sydney, Brisbane, and regional WA. Delivery is fully remote and the team is Australian.

Will we lose job history or site assets during the ServiceM8 to Simpro data migration?

No. Every client, site, active and completed job, asset register entry, photo, and signed form migrates with references intact. Compliance records stay attached to the right site.

Can field crews keep working in ServiceM8 during the migration?

Yes. ServiceM8 stays live until cutover. Parallel systems run for the final validation window so dispatch and field work never stop.

Do you rebuild the accounting integration on Simpro?

Yes. Xero, MYOB, or QuickBooks Online sync from Simpro is scoped and configured as part of the migrate ServiceM8 to Simpro project, along with tracking-category mapping so reporting stays clean.

Is recurring service and maintenance work preserved?

Yes. Recurring service contracts, maintenance plans, catalogue items, price lists, and progress claim workflows all rebuild in Simpro. Nothing gets lost between the two platforms.

Talk to us about your ServiceM8 to Simpro migration services scope

Tell us about your ServiceM8 setup, what needs to carry into Simpro, and any workflow, asset, form, or accounting integration reality checks for your Australian field team. We come back with a ServiceM8 to Simpro migration plan and fixed-price scope.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.