Connect Your Practice Management System
to Medicare and Billing Platforms
We build custom Medicare integrations that cut admin work, reduce claim rejections and help your practice get paid faster. Your staff stop re-entering data and start focusing on patient care.
We work with healthcare providers across Australia, with strong support in Perth, Melbourne, Sydney and Brisbane.
Healthcare & Billing Integrations
Custom Medicare Integrations for Healthcare Providers
We connect Medicare claiming to your practice management system so claims, eligibility checks and payments flow automatically. Common projects include bulk billing automation, real-time eligibility verification and payment reconciliation with accounting systems.
We work with practice software such as Medical Director, Best Practice, Genie, Zedmed, Cliniko, HealthEngine and custom healthcare platforms, subject to system access, API capability and workflow requirements. View all integrations
Automate Medicare Claims Processing
Submit and track claims directly from your practice management system. No more manual entry or duplicate data.
Eliminate Manual Billing Entry
Patient consultations flow automatically to Medicare claiming. Staff stop copying details between systems.
Get Real-Time Eligibility Checks
Verify patient Medicare status before appointments. Catch invalid details before they become rejected claims.
Sync Patient Records Securely
Healthcare data flows between systems with full compliance. Designed with Australian healthcare privacy and security requirements in mind.
Track Rebates and Payments
Medicare payment reconciliation automated with your accounting. Know what you're owed at any time.
Connect Multiple Provider Systems
Unified billing across multiple practices and providers. One integration handles all your locations.
Problems a Good Medicare Integration Should Fix
Most practices come to us with the same handful of pain points. If any of these ring true, a Medicare integration will probably save you a lot of time and money.
Manual claim entry
Admin staff are typing Medicare claims by hand after every consultation. It's slow, error-prone and adds hours to their week.
Eligibility check delays
You don't know if a patient's Medicare details are valid until a claim gets rejected days later. Then you're chasing them for updated information.
Payment reconciliation
Matching Medicare payments to claims takes hours. Your bookkeeper is cross-referencing spreadsheets and bank statements manually.
Multiple login systems
Staff jump between practice software, Medicare Online, HICAPS and DVA portals. Training new staff takes forever because there are too many systems.
Compliance reporting
Pulling Medicare claiming reports for compliance reviews or audits means exporting data from multiple places and hoping it matches.
Rejected claims follow-up
Rejected claims sit unnoticed until someone manually checks. By the time you find them, the patient has moved on and recovering the payment is difficult.
Why Practices Integrate Medicare with Their Practice Systems
Most practices come to us for one reason. Too much time is being lost on manual claiming and chasing rejected claims.
Enter Data Once
Patient and consultation details entered in your practice system sync to Medicare automatically. No re-keying, no copy-paste.
Claims Out Same Day
Medicare claims submit as soon as consultations are complete. No more batch processing at end of day or week.
Fewer Rejections
Validation catches errors before claims submit. Eligibility checks prevent invalid Medicare numbers reaching the system.
Real-Time Revenue Tracking
Know exactly what Medicare owes you without waiting for monthly reconciliation. Outstanding claims are visible instantly.
Happier Admin Staff
Your team stops doing repetitive data entry and starts doing work that actually requires their expertise.
Scale Without Extra Admin
As consultation volume grows, the integration handles it. You don't need more admin staff just to process more claims.
Healthcare providers don't invest in Medicare integration because it sounds technical. They do it because admin is slowing the practice down, claiming takes too long, and too much time is being spent fixing rejected claims.
When Medicare is properly connected to your practice management system, claims flow automatically. Your team stops re-entering information, payments reconcile faster, and revenue tracking becomes reliable.
We've built Medicare integrations for practices across Perth, Melbourne, Sydney and Brisbane. Each integration is designed around your specific workflow, not a generic template that forces you to change how you work.
Medicare Integration Services We Offer
Medicare Claims Submission
What syncs: Patient consultations flow directly to Medicare as bulk bill or patient claims. Item numbers, provider details and patient Medicare numbers are validated before submission.
Who this suits: GP clinics, medical centres, allied health practices doing high-volume Medicare claims. If your admin staff spend hours entering claims manually, this fixes it.
The result: Claims go out the same day the consultation happens. Rejection rates drop because validation catches errors before submission. Admin staff stop re-keying the same information.
Common Medicare Integrations We Build
Here are the Medicare integrations Australian healthcare providers ask us to build most often. If your scenario isn't listed, just ask. We've probably done something similar.
Practice Management + Medicare Online
Connect Medical Director, Best Practice, Genie or Zedmed directly to Medicare claiming. Consultations trigger claims automatically. Payment status syncs back to the practice system.
HealthEngine + Medicare
Online bookings flow through to Medicare claiming without manual intervention. Patient details verified at booking time. Reduces no-shows and claim rejections.
Medical Director Integration
Deep integration with Medical Director for bulk billing, patient claiming and eligibility checks. Item numbers validated before submission. Claims reconciled automatically.
Xero / MYOB + Medicare Payments
Medicare payments reconcile automatically with your accounting system. No more matching bank deposits to claims manually. Revenue reporting by provider or service type.
MYOB + Practice Management
Patient invoices and Medicare payments flow between your practice system and MYOB. GST handled correctly for private billings. Month-end reconciliation takes minutes instead of hours.
Tyro + Practice Systems
EFTPOS payments, HICAPS claims and Medicare bulk billing integrated into a single workflow. Patients pay gap amounts at the terminal and claims submit automatically.
Clear Scope. Fixed Price Where Possible.
Most practices want to know the same three things upfront. Can you do it, how long will it take, and what will it cost? We keep the process simple. We review your current systems, define the claiming workflows, identify any risks, and then give you a clear path forward. Where scope is defined, we quote fixed price.
Discovery & Scope Review
We review your practice systems, understand the pain points, and define exactly what the integration needs to do. No guesswork.
Fixed Quote for Build
Where requirements are clear, you get a fixed-price proposal covering architecture, development, testing and deployment.
Launch Support & Enhancements
We focus on practical first release scope, not bloated wish lists. Ongoing enhancements are available as your practice grows.
From Discovery to Launch
A clear, structured process that keeps you informed at every stage.
Discover
We review your practice systems, pain points and goals.
Plan
We define what syncs, when claims submit and how errors are handled.
Build
We develop the integration and connect your practice system to Medicare.
Test
We validate claims, eligibility checks, payments and edge cases.
Launch
We roll it out carefully and monitor live claims.
Support
We maintain and improve the integration after go-live.
Why Healthcare Providers Choose HELLO PEOPLE for Medicare Integration
Built around your workflow
We design integrations around how your practice actually operates, not a generic connector that forces you to change your process.
We understand healthcare and software
Our team knows both sides. We can talk to your practice manager about claiming workflows and your IT team about API architecture.
Legacy and modern systems
We work with legacy practice software, modern cloud platforms and everything in between. If your system has an API or accessible data layer, we can assess the best way to connect it.
Practical, focused scope
We keep projects focused on what will actually make a difference. No feature bloat, no unnecessary complexity.
Support after go-live
Medicare APIs and healthcare compliance requirements change. We handle those updates, fix issues and improve the integration as your practice changes.
Perth-based, Australia-wide
Based in Perth with clients across Melbourne, Sydney and Brisbane. Remote delivery is standard, with workshops arranged when needed.
Medicare Integration Support in Perth, Melbourne, Sydney and Brisbane
We are based in Perth and work with healthcare providers across Australia. Many of our Medicare integration projects support practices in Melbourne, Sydney and Brisbane, with delivery handled remotely and workshops arranged when needed. Whether you need to connect your practice management system with Medicare claiming, integrate DVA and private health billing, or build custom healthcare workflows, our team can scope, build and support the integration from anywhere in the country.
Medicare Integration FAQs
We build integrations using secure patterns and aligned to relevant Australian healthcare data handling requirements, including Privacy Act requirements and relevant health records legislation. Medicare API connections use proper authentication, encrypted data transfer and audit logging. We work with practices that have compliance requirements and can provide documentation for internal reviews or external audits.
Patient data is transferred over encrypted connections only. We use Medicare's official authentication protocols and never store patient health information on our systems. Access controls ensure only authorised systems can exchange data. Audit logs track every transaction so you have a clear record of what synced and when.
A straightforward integration — say, bulk billing claims from a single practice management system — typically takes 6-10 weeks from kickoff to go-live. Larger projects with multiple systems, DVA claiming, private health integration and custom workflows usually run 10-16 weeks. We map out the timeline in discovery so there are no surprises.
We work with practice software such as Medical Director, Best Practice, Genie, Zedmed, Cliniko, HealthEngine, PracSoft and custom healthcare platforms, subject to system access and API availability. If your system can export data or has API access, we can usually assess a practical integration approach. We support healthcare providers across Australia, including clinics using both off-the-shelf and custom systems.
Yes. We build unified claiming systems that handle both Medicare and DVA. The integration automatically routes claims to the appropriate system based on patient eligibility. Veterans receive seamless care without separate admin processes. Many of our clients treat both patient populations and needed a single workflow.
Yes. Support options are available after go-live to handle updates, changes and operational issues. Medicare APIs change periodically, and healthcare compliance requirements evolve. We handle those updates so nothing breaks. Most clients choose ongoing support so their integration stays stable as their practice changes.
Indicative pricing depends on system access, claiming workflows, security requirements and whether multiple platforms are involved. We provide a clear estimate after an initial discovery review. Single practice management to Medicare claiming integrations typically start from $8,000-$20,000. Multi-system integrations with DVA, private health and accounting connections are usually higher. We'll give you a realistic number within a few days of your first call.
Absolutely. We're based in Perth but work remotely with practices across Australia, including Melbourne, Sydney and Brisbane. Remote delivery is standard for us — video calls, screen shares and structured progress updates. We offer Perth-based support and workshops where needed. Geography isn't a barrier.
Need a Reliable Medicare Integration?
Tell us about your practice management setup and Medicare billing challenges. We'll come back with a practical recommendation, likely scope, delivery approach and next steps.
Fixed-price quotes
Where scope is clear, you get a fixed price before any work starts.
Australian-based team
Perth, Melbourne, Sydney and Brisbane support.
Healthcare compliant
Designed with Australian healthcare privacy and security requirements in mind.
Support after launch
Ongoing monitoring, fixes and enhancements as your practice grows.
Or call 0425 531 127