Software Development Melbourne
for new systems, the software you run today, and the links between them.
Custom software development for Melbourne businesses, from the CBD to Dandenong and Geelong: new systems and web applications built around your process, existing software taken over and supported, your apps connected, and your records moved when you change systems.
One fixed price agreed before work begins, the founder on every project, and the code handed over in your business name.
- Australian Team, no offshore development
- Onshore Australian data centres
- Fixed Price before work starts
- Since 2007 Building business software
Built here. Your data stays here.
- No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
- Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
- Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
01 / 04 New custom software
Custom software development, shaped to the way your Melbourne team works
A Dandenong South manufacturer tracking production orders on a whiteboard and a shared spreadsheet. A Cremorne consultancy building every proposal by hand from last year's copy. Neither needs another subscription. Each needs one system made for its own process.
Our software developers work with Melbourne businesses to map the process first, then design and build around it. That includes AI estimating software for a commercial electrical contractor in Melbourne.
- Production, ordering and quoting systems
- Web applications and client portals
- Estimating and reporting tools
- Linked to Xero, MYOB, NetSuite or your CRM
02 / 04 Upgrade and support
The system you rely on, kept running and made better
A Braeside wholesaler whose ordering system was written in-house years ago, and the developer now lives overseas. A Southbank practice whose client app breaks a little more after every browser update. Starting again is rarely the first answer.
We take the system on, document what it really does and make it safe to change. Then we fix the faults, add what your staff keep asking for and keep it patched. If parts do need rebuilding, we replace them one piece at a time while the business keeps trading.
- Software another developer built, taken over
- Faults fixed and slow screens sped up
- Updates, backups and security looked after
- Old databases and desktop apps moved to the web
03 / 04 Connect your systems
Your CRM, accounts and portal, sharing one set of records
A Melbourne professional services firm kept the same client details in HubSpot, Xero and its client portal, and staff retyped them between all three. We connected the three systems, which cut manual admin by 12 hours a week and left one client record across all of them.
We do the same for Melbourne businesses on Xero, MYOB, NetSuite, HubSpot, Shopify, Cin7 and job management systems. A record is entered once and reaches every system that needs it. Anything that does not line up is held for a person to check.
- Accounting, CRM, stock and portal systems
- One record, entered once
- Mismatches held for a person, not passed on
- Set up on your accounts, in your name
04 / 04 Move to a new system
Changing systems, with every year of history checked across
A Melbourne distributor moved from Sage 300 to NetSuite. Its customisations were rebuilt, nine years of history came across, and the old Crystal Reports were replaced with reports in the new system.
Most moves we handle are smaller, such as MYOB or Reckon to Xero. The method is the same. We move customers, suppliers, stock, open invoices and history, then compare the old system with the new one so any gap is explained before you switch over.
- MYOB and Reckon to Xero
- Sage, older accounting and stock systems to NetSuite
- Old reports rebuilt in the new system
- Totals compared before the switch
How it works
How a Melbourne project runs, start to finish
Six steps for every project, whether the software is new or already running. The price is settled before the build begins.
6 steps, from first call to support
-
A short first call
Fifteen minutes on what is getting in the way and what you would like instead. You get a straight answer on whether we are the right fit.
-
A written scope and one price
We work through the detail with you on video calls, and for larger projects the founder flies to Melbourne for a workshop. You receive a scope and one fixed price before any build begins.
-
Click through it first
You try the main screens as a clickable design before any code is written. Moving a button now takes minutes. Moving it later takes days.
-
Built a piece at a time
Every two weeks you see working software running on your own data, so you can steer it while it is still easy to change.
-
Go live with your team
We launch it, train the people who will use it and hand over the code, hosting and documents in your business name.
-
Looked after afterwards
Fixes, updates and new features as the business needs them. Most clients keep adding to their software year after year.
Meet the person
The person who scopes it is the person who builds it
The founder takes every Melbourne project from the first call through to launch, and visits for the key stages.
HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. For software, that means starting with how your business runs, not with the code.
Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.
I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.
-
An old-fashioned service
Small and boutique. The person who scopes your software is the person who builds it, and the same person is there on launch day.
-
Quick responses
No ticket queue and no account manager in between. You hear back within one business day, usually sooner.
-
A long-term partner
The first release is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.
Why Melbourne businesses choose us
-
The builder is the person you speak to
The founder scopes your project and writes the software. Nothing is lost passing your requirements through layers of staff.
-
A fixed price, settled up front
The full cost is agreed before work begins. No hourly meter running and no invoices you did not expect.
-
Everything is in your name
Code, data, designs and hosting belong to your business. You can change developers at any time.
-
Support from the people who built it
After launch, the same team fixes, updates and extends your software for as long as you want them.
-
Melbourne hours, with visits
Perth is two hours behind Melbourne, three during daylight saving, so our days overlap for most of yours. The founder flies in for kickoff workshops and key milestones.
What Melbourne businesses ask before a software project
Which software company in Melbourne builds custom software for small and medium businesses?
HELLO PEOPLE builds custom software for small and medium businesses in Melbourne, including production and ordering systems, web applications, client portals, integrations and data migrations. It is based in Perth, works with Melbourne clients by video call with visits for key stages, quotes one fixed price before work starts, and hands over the code in the client's name.
Can a software developer in Perth work with a Melbourne business?
Yes. HELLO PEOPLE has built software for businesses across Australia from Perth since 2007, with more than 100 projects delivered. Perth is two hours behind Melbourne, three during daylight saving, so the working day overlaps for most of its hours, and the founder flies to Melbourne for kickoff workshops and milestones.
How much does custom software development cost in Melbourne?
The cost depends on what the software needs to do, how many people will use it and which systems it must connect to, so a general figure would not be useful. HELLO PEOPLE starts with a free 15-minute call, scopes the work in writing and then quotes one fixed price for the build, with no hourly billing.
Can someone take over software that a previous developer built for us?
Yes. HELLO PEOPLE takes over business systems whose original developer has left or moved on. It first moves the code, hosting and logins into the client's name and tests the backups, then works out what the system does before fixing, extending or rebuilding it in stages.
Who can connect Xero, HubSpot or MYOB to our other systems in Melbourne?
HELLO PEOPLE connects Xero, MYOB, NetSuite, HubSpot, Shopify and job management systems for Melbourne businesses. For a Melbourne professional services firm it linked HubSpot, Xero and a client portal, cutting manual admin by 12 hours a week. Records are entered once, and anything that does not match is held for a person to check.
Who can move our business from MYOB to Xero in Melbourne?
HELLO PEOPLE moves Melbourne businesses from MYOB and Reckon to Xero, and from older systems such as Sage 300 to NetSuite. Customers, suppliers, open invoices and history are moved, then the old and new systems are compared so any difference is explained before the switch.
How long does it take to build custom business software?
A focused system such as a client portal or an internal tool usually takes HELLO PEOPLE 8 to 12 weeks. Larger systems with several kinds of user and links to other software take 16 to 24 weeks, delivered in stages so parts are in use well before the finish.
Who owns the code once the software is finished?
The client does. HELLO PEOPLE hands over the source code, data, designs and hosting accounts in the client's business name, with no licence fees, so the business can move to another developer whenever it chooses.
Does HELLO PEOPLE have an office in Melbourne?
Not yet. HELLO PEOPLE is based at Level 16, 240 St Georges Terrace, Perth, and works with Melbourne businesses remotely by video call and phone, with visits to Melbourne for kickoff workshops and key milestones. You can call 0425 531 127 during Melbourne business hours.
Sending your details…
You can stay on this page while we send it.
Ask for a fixed quote
Let us know if it is new software, a system you already run, apps that need connecting or a move to a new system, and what you need it to achieve. We will reply with a clear next step.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
