Integration Hub

Affordable workflow software built around how your business already works.

Eight productised solutions for Australian small and medium businesses. We connect the tools you already use — Xero, MYOB, ServiceM8, Simpro, Stripe and more — and build the missing layer in between.

You do not need a $100k ERP. You need someone to look at how the business actually runs, connect the right tools, fill the workflow gaps and automate the manual steps.

That is what Integration Hub is. Fixed-price scoping. Staged delivery. The first piece working inside the first month.

  • 8 Productised Hubs
  • 1–3 mo Typical ROI window
  • AU-wide Perth-based, all of Australia
  • AU-wide Perth-based · servicing Australia
  • Fixed Price scopes, no surprises
  • Connected Extends Xero, MYOB, ServiceM8, Simpro
The concept

One hub, eight ways to fix the workflow.

Most SMBs run on five to ten cloud tools that do not talk to each other. Integration Hub is the productised layer in the middle: we connect the systems you already use, then add the workflow that ties them together.

  • 01 Job Management
  • 02 Accounting & Finance
  • 03 Booking & Payments
  • 04 AI Documents
  • 05 Legacy Rescue
  • 06 CRM & Sales
  • 07 Inventory & POS
  • 08 Staff & Timesheet
Eight productised Hubs. One consistent template. Each one connects to the platforms an Australian SMB already runs on.
What it is

Productised, not bespoke. Connected, not replaced.

Integration Hub is eight commercial solutions for the workflow patterns we see across Australian SMBs — every week, in every industry. Each Hub takes a business function (jobs, accounting, booking, AI documents, customer relationships, inventory, staff time, legacy rescue) and turns it into a connected workflow on top of the platforms you already pay for.

Where a custom software project starts with a blank page, a Hub starts with your existing stack. That is what makes it affordable, fast and low-risk. We build only the bits that are missing.

And where a Hub does not fit — your workflow is genuinely unique, or your scale needs full custom — we will tell you. We would rather lose the Hub sale than ship the wrong solution.

Diagram of Integration Hub as the middle layer — Software A on the left connects through a validate-transform-route bridge to Software B on the right
The difference a connected workflow makes

Real outcomes, by solving the workflow problems every SMB knows

  • One source of truth across every system
    Your accounting, jobs, bookings and CRM do not talk — the same data is rekeyed three or four times a week
  • Purpose-built tooling, not a spreadsheet
    A fragile spreadsheet runs pricing, stock, schedules or member lists — and walks out the door when its author leaves
  • Same-day invoicing and payment
    The job is done on Tuesday, the invoice goes out Monday, the payment lands three weeks later — cash flow held hostage to admin
  • One customer record, full history
    Customer detail is scattered across phone notes, email, quotes, ServiceM8 and Xero — nobody can answer questions on the first call
  • Live dashboards, not Friday spreadsheets
    Owners cannot get revenue, margin, utilisation or receivables without an afternoon of CSV exports and manual sums
  • Modernise legacy without ripping it out
    An Access database, a DOS app or a half-built Bubble prototype runs critical work — the team is afraid to touch it
Capabilities catalogue

Integration Hub services we deliver

Every capability below has been delivered for a real Australian SMB — from a single Xero-to-ServiceM8 sync to a full eight-Hub rebuild of a 50-staff operation. If your scenario is not listed, ask — we build bespoke.

Cloud accounting & finance integrations

Job management & field service integrations

eCommerce, POS & inventory integrations

CRM & sales workflow integrations

HR, payroll & rostering integrations

Legacy software & database modernisation

Systems we connect

The platforms an Australian SMB actually runs on

Across every Hub, we extend the tools your team already knows. No platform switch, no migration tax — just the connections and workflow the standard product cannot deliver on its own.

Explore all our integrations

Click any platform above for the why / what / how of that integration. Or browse the full directory — accounting, job platforms, eCommerce, POS, rostering, payments and custom systems we already connect to.

Integration

Why it matters

What we deliver

How we do it

Benefits

Example workflows

The shape of a connected business.

Three workflows we see most often. Yours might look slightly different — we map it the same way.

  1. Trades & service

    Enquiry to invoice — without rekeying

    • Website enquiry
    • CRM lead
    • Quote
    • Job scheduled
    • Field notes & photos
    • Invoice to Xero
    • Payment link
    • Dashboard updated
  2. Membership & bookings

    First-touch to recurring revenue

    • Online booking
    • Stripe payment
    • Member record created
    • Welcome email + SMS
    • Calendar invite
    • Receipt to Xero
    • Renewal reminder set
  3. Accounts payable

    Supplier invoice to paid bill

    • Invoice arrives by email
    • AI extracts line items
    • Approval routed to owner
    • Bill drafted in Xero
    • Payment scheduled
    • Audit trail logged
Where the return comes from

What changes in the first three months

Most Hub engagements pay back the engagement cost inside one to three months. Here is the math, in plain English.

Admin hours back, every week

The hours staff spend re-entering the same data three times — that is usually the first cost you remove. Most Hub engagements pay this back within a month.

Invoices same-day, not next-week

When the job-complete event flows straight to an invoice draft and payment link, invoice-to-payment cycles typically halve. The cash flow lift is immediate.

Errors stop compounding

Duplicate contacts, mismatched tax codes, missing invoice numbers. Sync logic with validation catches them at the door instead of in a December audit.

Owners get the answers they ask for

Revenue this week. Margin by job type. Utilisation. Outstanding receivables. Real-time dashboards mean Friday afternoons are not spent in spreadsheets.

No platform switch required

We extend Xero, MYOB, ServiceM8, Simpro or whatever runs the business. Your team keeps the tool they know; the new capability slots in alongside.

Right-sized for SMBs

Fixed-price scoping. Staged delivery. No 18-month ERP project. You see the first piece working inside the first month.

How it runs

An integration project, end to end

Three stages. No surprises. Your live data stays untouched until cutover — delivered personally by the founder.

  1. Week 0

    Integration Workflow Audit

    15-minute scoping call. We map your stack — accounting, CRM, job platform, eCommerce, POS — and the specific workflow gaps slowing the team down. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    Integration built in a sandbox and parallel-run against your live data for two weeks. Every record mapping, validation rule and event trigger verified before production. No risk to live systems.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
FAQs

Common questions about Integration Hub

Is this a SaaS product I subscribe to?

No. Each Hub is a bespoke build that connects your specific stack and fills your specific workflow gaps. You own the result. We can host and support it, or you can self-host on AWS — your choice.

Do we need to switch platforms?

No. The whole point of Integration Hub is that you keep using the tools your team already knows — Xero, MYOB, ServiceM8, Simpro, Shopify, whatever runs the business. We extend those platforms with the layer they cannot do on their own.

How long does a Hub engagement take?

A Starter Hub (one or two systems connected) runs 3–6 weeks. A Workflow Hub (full enquiry-to-invoice or equivalent flow) runs 8–12 weeks. A Custom Business Hub (legacy systems, multiple integrations, custom portals) runs 3–6 months in stages. You see the first piece working inside the first month.

How is this different from a custom software project?

Custom software starts with a blank page. A Hub starts with the tools you already use and only builds what is missing. That is faster, cheaper and lower-risk. If a Hub turns out not to fit your needs, we will tell you and propose the custom build instead.

What about ongoing support after launch?

Optional. Monthly support agreements cover bug fixes, integration maintenance, platform-update tracking and small feature additions. Critical for trades and field service businesses where a sync failure on Monday morning needs to be fixed by Monday afternoon.

How are projects priced?

Fixed-price after a 15-minute scoping call followed by a deeper requirements session. You know the cost before any code is written. No hourly billing that drifts. No surprises at the end.

Do you only work with businesses in Perth?

We are based in Perth but work with businesses across Australia. Most Hub work is done remotely — scope via video call, build and test in staging, go live with you on the line. Location is rarely a barrier.

What if the Hub I need is not listed here?

The eight Hubs cover the patterns we see repeatedly across SMBs. If your business needs something different — and that happens regularly — we scope a custom build instead. Tell us about the workflow; we will say honestly whether a Hub fits or whether something else is the right path.

Tell us what needs fixing, moving or connecting

Which systems do you use today? What is being re-keyed, lost or chased manually? What is the question you keep failing to answer? We will respond with a Hub recommendation and a fixed-price scoping call.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.