Integration Hub

Integration Services Company Australia

Eight productised solutions for Australian small and medium businesses. We connect the tools you already use — Xero, MYOB, ServiceM8, Simpro, Stripe and more — and build the missing layer in between.

Integration services company in Australia delivering business systems integration services, API integration services and workflow integration services — someone to look at how your business actually runs, connect the right tools, fill the workflow gaps and automate the manual steps.

That is what Integration Hub is. Fixed-price scoping. Staged delivery. The first piece working inside the first month.

Book a 20-min scoping call Call 0425 531 127
  • 8 Productised Hubs
  • 1–3 mo Typical ROI window
  • AU-wide Perth-based, all of Australia
  • AU-wide Perth-based · servicing Australia
  • Fixed Price scopes, no surprises
  • Connected Extends Xero, MYOB, ServiceM8, Simpro
Integration Services We Deliver

Integration services company Australia — pick where your problem lives

Each category below groups our business systems integration services and workflow integration services by the business area they serve. Click through to see the platforms, custom integration services and typical timelines for each Hub.

How it runs

How our integration services company Australia delivers, end to end

Three stages of custom integration services — fixed-price scoping, sandbox parallel-run, planned cutover. Your live data stays untouched until go-live, and the founder runs each engagement personally.

  1. Week 0

    Integration Workflow Audit

    15-minute scoping call. We map your stack — accounting, CRM, job platform, eCommerce, POS — and the specific workflow gaps slowing the team down. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    Integration built in a sandbox and parallel-run against your live data for two weeks. Every record mapping, validation rule and event trigger verified before production. No risk to live systems.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Capabilities catalogue

Integration Hub services we deliver

Every capability below has been delivered for a real Australian SMB — from a single Xero-to-ServiceM8 sync to a full eight-Hub rebuild of a 50-staff operation. If your scenario is not listed, ask — we build bespoke.

Cloud accounting & finance integrations

Job management & field service integrations

eCommerce, POS & inventory integrations

CRM & sales workflow integrations

HR, payroll & rostering integrations

  • Deputy integration — rostering, timesheets, award interpretation to payroll
  • Employment Hero integration — HR, payroll, onboarding, benefits
  • MYOB Payroll and Xero Payroll connected to time-tracking and job costing
  • Timesheet-to-payroll automation with leave, allowances and overtime
  • Labour cost feeding job profitability reporting in real time
  • Onboarding automation triggering downstream system access
  • AI document processing for supplier invoices, contracts and PDFs — see AI Document & Invoice Hub
  • Booking, payments and membership workflows — see Booking, Payments & Membership Hub

Legacy software & database modernisation
Perth operations team reviewing consolidated integration dashboard
Case study

50-staff Perth operation — five systems connected, month-end cut from 5 days to 1

A mid-size Perth services business ran on ServiceM8 for jobs, Xero for accounting, HubSpot for CRM, Deputy for rostering and a bespoke reporting spreadsheet. Every one of those tools worked in isolation but nothing talked to anything else. We wired the five together in stages over ten weeks — jobs flow to invoicing same-day, timesheets to payroll in minutes, customer records stay consistent across CRM and accounting. Month-end went from a five-day scramble to a one-day review.

Read the full case study
5 → 1 day Month-end close time
10 weeks Scoping to full production
Same-day Invoicing after job complete
5 systems Connected into one workflow

We were quoted a full ERP rebuild at over $200k. HELLO PEOPLE looked at what we already had, connected the pieces properly, and filled the gaps for a fraction of that. Our team kept using the tools they already knew — nothing changed on their screens except things stopped needing to be re-entered.

Operations Manager Perth services business · 50+ staff
How It Works

How an integration project runs

Every engagement is different, but the delivery structure stays consistent.

Discovery & scoping

15-minute scoping call. We map your stack — accounting, CRM, job platform, eCommerce, POS — and the specific workflow gaps slowing the team down. Fixed-price quote inside 48 hours.

Design & mapping

Data model, source-of-truth decisions per entity, sync direction, validation rules and event triggers. Every mapping documented before any code is written.

Build & parallel-run

Integration built in a sandbox and parallel-run against your live data for two weeks. Every record mapping, validation rule and event trigger verified before production.

Launch & handover

Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

FAQs

Common questions about Integration Hub

What does an integration services company in Australia actually do?

HELLO PEOPLE is a Perth-based integration services company delivering business systems integration services for Australian SMBs — connecting the tools you already run (Xero, MYOB, ServiceM8, Simpro, Shopify, Stripe, HubSpot) so data flows between them automatically. We map your stack, fill workflow gaps, build the API integration services layer, and hand over the source code. You own the result.

How much do custom integration services in Australia cost?

Every integration project is fixed-price scoped after a free 15-minute call — no hourly billing. A Starter Hub connecting one or two systems is the smallest engagement; a Workflow Hub covering a full enquiry-to-invoice flow is mid-tier; a Custom Business Hub with multiple integrations and portals is the largest. You know the cost before any code is written.

How long do workflow integration services take to deliver?

A Starter Hub (one or two systems connected) runs 3-6 weeks. A Workflow Hub (full enquiry-to-invoice or equivalent flow) runs 8-12 weeks. A Custom Business Hub with legacy systems, multiple integrations and custom portals runs 3-6 months in staged delivery. The first piece is always working inside the first month.

Do you need to switch platforms to use your SMB integration services company?

No. The whole point of business systems integration services is that you keep using the tools your team already knows — Xero, MYOB, ServiceM8, Simpro, Shopify, HubSpot, Salesforce, whatever runs the business. We extend those platforms with the API integration services layer they cannot do on their own.

Which platforms do your API integration services cover?

HELLO PEOPLE integrates 40+ Australian and global platforms: Xero, MYOB, QuickBooks, NetSuite, Dynamics 365, ServiceM8, Simpro, Tradify, Shopify, WooCommerce, HubSpot, Salesforce, Stripe, Square, Deputy, Employment Hero, SwiftFox, Rezdy and more. We also build custom integrations for legacy databases, Excel workbooks, VB6 desktop apps and internal systems with no public API.

How is this different from a custom software project?

Custom software starts with a blank page. Custom integration services in Australia start with the tools you already use and only build what is missing. That is faster, cheaper and lower-risk than a ground-up build. If a Hub does not fit your needs, we will say so and propose the custom build instead.

Do you only work with businesses in Perth?

HELLO PEOPLE is Perth-based but our integration services company delivers Australia-wide — Sydney, Melbourne, Brisbane, Adelaide and regional. Most SMB integration services work is done remotely: scope via video call, build and test in staging, go live with you on the line. Location is rarely a barrier.

Can we get ongoing support after the integration goes live?

Yes — optional monthly support agreements cover bug fixes, integration maintenance, platform-update tracking (Xero, MYOB and job platform APIs change regularly) and small feature additions. Critical for trades, field service and eCommerce businesses where a sync failure on Monday morning needs to be resolved by Monday afternoon.

Talk to an integration services company that scopes fixed-price

Which systems do you use today? What is being re-keyed, lost or chased manually? What is the question you keep failing to answer? We will respond with a business systems integration recommendation and a fixed-price scoping call.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.