Orders in BigCommerce, books somewhere else
Every sale goes through BigCommerce, but the accounting entry happens manually in MYOB, Xero or QuickBooks. Revenue reporting is always a step behind reality.
Integration
BigCommerce Integration
for Perth, Melbourne, Sydney, Brisbane businesses.
Connect BigCommerce to your accounting software, inventory system, CRM, warehouse and fulfilment partners. Orders, stock and customer data flow automatically across your entire operation.
Perth-based. Australia-wide. Fixed-price quotes.
- AU-wide Perth-based · servicing Australia
- 18+ yrs Building custom software
- BigCommerce REST API integrations
- Fixed Price scopes, no surprises
BigCommerce Integration
BigCommerce Integration for Growing Online Retailers
BigCommerce handles your storefront beautifully. But behind the scenes, someone is still copying orders into the accounting system, updating stock levels manually, and emailing the warehouse to ship. That works at ten orders a day. It falls apart at a hundred.
We build custom integrations using the BigCommerce API so orders flow into your accounting software, stock levels stay accurate across all channels, and fulfilment happens automatically. B2B pricing, multi-channel orders, product variants. The real complexity, handled properly.
HELLO PEOPLE is a Perth-based software consultancy. We help Australian eCommerce businesses connect BigCommerce to everything it needs to talk to.
How it runs
A BigCommerce integration project, end to end
Three stages. No surprises. Live orders and stock stay untouched until cutover — delivered personally by the founder.
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Week 0
BigCommerce Integration Audit
15-minute scoping call. We map your BigCommerce setup, the systems you need it connected to, and the specific workflow gaps slowing your team down. Fixed-price quote inside 48 hours.
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Weeks 1–N
Build & Parallel-Run
Integration built in a sandbox and parallel-run against your live BigCommerce data for two weeks. Every record mapping, field translation and event trigger validated before production. No risk to live data.
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Cutover
Go-Live & Handover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
Sound Familiar?
What we hear from BigCommerce merchants
If your eCommerce operation still relies on manual processes to keep the backend running, these will sound familiar.
Inventory discrepancies between warehouse and store
BigCommerce says you have stock. The warehouse system says different. Customers order items that turn out to be unavailable. You oversell, then apologise.
B2B customer pricing scattered across spreadsheets
Wholesale customers have different pricing tiers, trade discounts and payment terms. Managing this in BigCommerce alone means constant manual updates or workarounds.
Multi-channel orders not consolidated
You sell through BigCommerce, maybe Amazon or eBay too. Each channel has its own order flow. Pulling it all together for reporting, inventory and fulfilment is a manual headache.
Fulfilment relies on email and exports
BigCommerce emails new orders to the warehouse. Someone prints and picks. Tracking numbers go back into BigCommerce manually. It works until a busy day exposes the gaps.
Off-the-shelf connectors that can not handle your setup
You tried a plug-in integration but it chokes on product variants, tiered pricing, custom fields or Australian GST. The simple stuff works but your real workflow does not fit the template.
15-Minute Integration Audit — No Cost, No Commitment
Tell us what systems you are running and what is not connecting properly. We map the gap, find what needs to be built, and give you a fixed-price quote before you commit to anything.
- 15-minute scoping call
- Fixed price included
- Australian team
- Ongoing support after launch
What We Build
BigCommerce Integration Workflows
The most common BigCommerce integrations we build for Australian online retailers. Pick a tab to see how each works.
BigCommerce to accounting sync
Orders become invoices. Refunds become credit notes. Payments reconcile. Products map to revenue accounts and GST codes. MYOB, Xero, QuickBooks and NetSuite all supported.
Handles product variants, bundled products, discount codes and shipping charges. The messy real-world stuff that basic connectors struggle with.
Inventory and product sync
Stock levels, product descriptions, pricing and images sync between BigCommerce and your inventory platform — Cin7, Unleashed, DEAR Systems, NetSuite or your custom WMS.
New products created centrally appear on BigCommerce automatically. Price changes propagate. Stock adjustments reflect in real time.
Order fulfilment and 3PL integration
BigCommerce orders push to your warehouse management system or third-party logistics partner. Pick, pack, ship workflow starts automatically. Tracking numbers return to BigCommerce.
Supports split shipments, backorders, and multi-warehouse routing. Customer notification emails trigger at each stage.
CRM and marketing platform sync
Customer records, order history, cart abandonment data and purchase patterns sync from BigCommerce to HubSpot, Salesforce, Klaviyo or your marketing platform.
Segment customers by behaviour — repeat buyers, high-value accounts, dormant contacts — and trigger automated campaigns.
B2B pricing and portal integration
Customer-specific pricing, volume discounts, payment terms and trade accounts managed in your ERP or pricing system and pushed to BigCommerce. Each customer group sees their negotiated rates.
Purchase orders, credit limits and approval workflows integrated for B2B buyers. Quote-to-order process streamlined.
Reporting and analytics integration
Pull BigCommerce data — revenue, orders, products, customer metrics — into Power BI, Google Data Studio or your reporting platform. Combine with accounting and operational data.
Revenue by product line, margin by channel, customer acquisition cost, fulfilment performance — the metrics BigCommerce's built-in analytics cannot provide alone.
Why Integrate
Orders flow straight to your books
Every BigCommerce order creates an invoice or sales receipt in your accounting system. MYOB, Xero, QuickBooks or NetSuite. Products, discounts, shipping and GST all mapped correctly.
Refunds create credit notes. Partial payments are tracked. Your books stay current without anyone touching them.
Stock levels accurate across all channels
BigCommerce, your warehouse, your other sales channels. Inventory syncs in real time. A sale in any channel reduces available stock everywhere else immediately.
Overselling drops to near zero. Reorder points trigger based on actual stock levels, not last night's export.
Wholesale and trade pricing managed centrally
Customer groups, price lists and volume discounts defined in your ERP or pricing system and pushed to BigCommerce automatically. No spreadsheet management.
When a wholesale customer logs in, they see their pricing. When a retail customer visits, they see theirs. All maintained from one source.
Orders into your warehouse system instantly
New BigCommerce orders push straight to your WMS, 3PL or fulfilment partner. Pick lists generated automatically. Tracking numbers pushed back to BigCommerce when shipped.
Customers get tracking emails. Your team does not touch the process unless an exception happens.
Customer data shared with your CRM
BigCommerce customers and order history sync to HubSpot, Salesforce or your CRM. Sales and marketing teams see purchasing behaviour, order frequency and spend without logging into BigCommerce.
Abandoned cart, repeat purchase and VIP customer segments available for targeted campaigns.
All channels, one workflow
BigCommerce, Amazon, eBay, B2B portal — orders from every channel funnel into the same fulfilment and accounting workflow. You manage one process, not four.
Product listings, pricing and stock levels update across channels from one central system.
Pricing
How we price BigCommerce integrations
Price moves with the number of connected systems, catalog complexity, B2B pricing logic, warehouse flow, and whether marketplaces or subscription rules are involved. Here is how we scope it.
Commercial scope review
Tell us what BigCommerce needs to connect to, what breaks in the current setup, and whether catalog, pricing, or fulfilment complexity is involved. We will tell you whether it fits one fixed-price build or phased delivery.
Fixed-price scope
Once systems, catalog rules, and order flow are clear, you get fixed-price scope. Single-system integrations are straightforward. Multi-system setups are broken into priced phases.
Growth and channel support
BigCommerce API updates, product catalog changes, new sales channels, and 3PL changes all affect the integration. We keep it running as the operation grows.
Case Study
Multi-channel stock + order sync for an Australian retailer
A retailer running an online store, two physical sites and a warehouse system had stockouts, oversells and write-offs caused by mismatched counts. We built a two-way sync between the eCommerce platform, POS and back-office so SKUs, reorder points and order status stay aligned everywhere.
Read the full case study 98% Stock accuracy across channels
60% Drop in oversell incidents
12hrs Saved per week on reconciliation
Real-time Order + inventory flow
How It Connects
Your BigCommerce integration at a glance
BigCommerce is your storefront. We connect it to your entire backend — accounting, inventory, CRM, fulfilment and reporting.
BigCommerce
MYOB / Xero Invoices & payments
CRM / Marketing Customers & campaigns
Cin7 / Inventory Stock & products
Warehouse / 3PL Fulfilment & shipping
Amazon / eBay Multi-channel orders
Power BI Dashboards & reports
How It Works
From first call to live integration
A clear process that gets your BigCommerce integration running properly without disrupting live sales.
Why us
Why HELLO PEOPLE for integrations
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We build, not just connect
We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.
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Fixed-price quoting
You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.
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Built for Australian business
We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.
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Senior team, direct access
You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.
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Ongoing support included
APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.
Our warehouse used to process BigCommerce orders from printed emails. Now orders flow straight into their system, tracking numbers come back automatically, and customers get updates without us touching anything.
Industries
BigCommerce integrations by sector
BigCommerce powers diverse eCommerce operations. The integration depends on what you sell and who you sell to.
Wholesale & Distribution
B2B pricing tiers, purchase orders and trade accounts integrated with BigCommerce. ERP handles inventory and billing. customers self-serve online.
Fashion & Apparel
Complex product variants (sizes, colours, materials) synced between BigCommerce and inventory. Seasonal collections managed centrally. Returns processed cleanly.
Health & Beauty
Product bundles, subscription orders and lot-tracked inventory for health and beauty brands. Compliance data managed alongside sales and fulfilment.
Industrial & Equipment
Complex product configurations, long lead times and quote-to-order workflows. BigCommerce handles the catalogue, ERP handles pricing and fulfilment.
Food & Beverage
Perishable inventory with batch and expiry tracking. Online orders routed to the nearest fulfilment location. Subscription and recurring order support.
Multi-Brand Retailers
Multiple storefronts on BigCommerce sharing a single backend. Inventory, pricing and order fulfilment managed centrally across brands.
FAQs
Common questions about BigCommerce integration
Can you connect BigCommerce to MYOB or Xero?
Yes. Orders flow from BigCommerce into MYOB or Xero as invoices or sales receipts. Products, GST, discounts and shipping charges all map correctly. Refunds and credit notes handled too.
We have complex B2B pricing. Can the integration handle that?
Yes. Customer-specific pricing, volume tiers, trade discounts and payment terms can be managed in your ERP or pricing system and pushed to BigCommerce customer groups automatically.
How much does a BigCommerce integration cost?
Pricing depends on the systems involved, the volume of data and the exception cases. We provide a fixed-price quote after a 15-minute scoping call — no hourly billing, no surprises.
How long does it take to build?
Standard single-system integrations take 4 to 8 weeks. Multi-system eCommerce projects with inventory, accounting, CRM and fulfilment typically run 10 to 16 weeks.
We also sell on Amazon and eBay. Can you consolidate orders?
Yes. We can route orders from multiple marketplaces into the same fulfilment and accounting workflow. BigCommerce becomes one channel among many, all managed centrally.
Can you handle Australian GST properly?
Yes. We map GST-inclusive pricing, GST-free categories, and international orders with the correct tax treatment for Australian businesses.
What about product variants and custom fields?
BigCommerce handles variants well: size, colour, material. We sync these to your inventory and accounting systems with proper mapping. Custom fields and metafields are supported for additional product data.
Do you offer ongoing support?
Yes. Monthly support plans cover API changes, product catalog evolution, new integrations and troubleshooting. BigCommerce provides a stable API but your business and catalog will evolve.
Sending your details…
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Tell Us What BigCommerce Needs To Connect To
Share your setup across accounting, inventory, warehouse, CRM, and channels, and tell us where orders, stock, pricing, or fulfilment still create manual work. We will come back with the right integration path and fixed-price scope.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
