BigCommerce Integration
for Perth, Melbourne, Sydney, Brisbane businesses.
Connect BigCommerce to your accounting software, inventory system, CRM, warehouse and fulfilment partners. Orders, stock and customer data flow automatically across your entire operation.
Perth-based. Australia-wide. Fixed-price quotes.
BigCommerce Integration for Growing Online Retailers
BigCommerce handles your storefront beautifully. But behind the scenes, someone is still copying orders into the accounting system, updating stock levels manually, and emailing the warehouse to ship. That works at ten orders a day. It falls apart at a hundred.
We build custom integrations using the BigCommerce API so orders flow into your accounting software, stock levels stay accurate across all channels, and fulfilment happens automatically. B2B pricing, multi-channel orders, product variants — the real complexity, handled properly.
HELLO PEOPLE is a Perth-based software consultancy. We help Australian eCommerce businesses connect BigCommerce to everything it needs to talk to.
What we hear from BigCommerce merchants
If your eCommerce operation still relies on manual processes to keep the backend running, these will sound familiar.
Orders in BigCommerce, books somewhere else
Every sale goes through BigCommerce, but the accounting entry happens manually in MYOB, Xero or QuickBooks. Revenue reporting is always a step behind reality.
Inventory discrepancies between warehouse and store
BigCommerce says you have stock. The warehouse system says different. Customers order items that turn out to be unavailable. You oversell, then apologise.
B2B customer pricing scattered across spreadsheets
Wholesale customers have different pricing tiers, trade discounts and payment terms. Managing this in BigCommerce alone means constant manual updates or workarounds.
Multi-channel orders not consolidated
You sell through BigCommerce, maybe Amazon or eBay too. Each channel has its own order flow. Pulling it all together for reporting, inventory and fulfilment is a manual headache.
Fulfilment relies on email and exports
BigCommerce emails new orders to the warehouse. Someone prints and picks. Tracking numbers go back into BigCommerce manually. It works until a busy day exposes the gaps.
Off-the-shelf connectors that can not handle your setup
You tried a plug-in integration but it chokes on product variants, tiered pricing, custom fields or Australian GST. The simple stuff works but your real workflow does not fit the template.
Get Started
Tell us what BigCommerce needs to connect to
Your accounting system, inventory platform, CRM, warehouse — tell us your setup and we will give you a straight answer on what it takes.
BigCommerce Integration Workflows
The most common BigCommerce integrations we build for Australian online retailers. Pick a tab to see how each works.
BigCommerce to accounting sync
Orders become invoices. Refunds become credit notes. Payments reconcile. Products map to revenue accounts and GST codes. MYOB, Xero, QuickBooks and NetSuite all supported.
Handles product variants, bundled products, discount codes and shipping charges. The messy real-world stuff that basic connectors struggle with.
For Australian retailers and wholesalers who need clean financial data without manual entry.
Inventory and product sync
Stock levels, product descriptions, pricing and images sync between BigCommerce and your inventory platform — Cin7, Unleashed, DEAR Systems, NetSuite or your custom WMS.
New products created centrally appear on BigCommerce automatically. Price changes propagate. Stock adjustments reflect in real time.
Built for product businesses managing hundreds or thousands of SKUs across multiple channels.
Order fulfilment and 3PL integration
BigCommerce orders push to your warehouse management system or third-party logistics partner. Pick, pack, ship workflow starts automatically. Tracking numbers return to BigCommerce.
Supports split shipments, backorders, and multi-warehouse routing. Customer notification emails trigger at each stage.
For businesses using external warehouses, 3PLs, or running their own fulfilment centre alongside BigCommerce.
CRM and marketing platform sync
Customer records, order history, cart abandonment data and purchase patterns sync from BigCommerce to HubSpot, Salesforce, Klaviyo or your marketing platform.
Segment customers by behaviour — repeat buyers, high-value accounts, dormant contacts — and trigger automated campaigns.
Good for eCommerce businesses investing in customer retention and lifecycle marketing.
B2B pricing and portal integration
Customer-specific pricing, volume discounts, payment terms and trade accounts managed in your ERP or pricing system and pushed to BigCommerce. Each customer group sees their negotiated rates.
Purchase orders, credit limits and approval workflows integrated for B2B buyers. Quote-to-order process streamlined.
For wholesale and distribution businesses running B2B and B2C sales on the same BigCommerce instance.
Reporting and analytics integration
Pull BigCommerce data — revenue, orders, products, customer metrics — into Power BI, Google Data Studio or your reporting platform. Combine with accounting and operational data.
Revenue by product line, margin by channel, customer acquisition cost, fulfilment performance — the metrics BigCommerce's built-in analytics cannot provide alone.
For data-driven eCommerce businesses that need cross-system reporting.
Orders flow straight to your books
Every BigCommerce order creates an invoice or sales receipt in your accounting system — MYOB, Xero, QuickBooks or NetSuite. Products, discounts, shipping and GST all mapped correctly.
Refunds create credit notes. Partial payments are tracked. Your books stay current without anyone touching them.
Stock levels accurate across all channels
BigCommerce, your warehouse, your other sales channels — inventory syncs in real time. A sale in any channel reduces available stock everywhere else immediately.
Overselling drops to near zero. Reorder points trigger based on actual stock levels, not last night's export.
How we price BigCommerce integrations
It depends on what systems BigCommerce needs to talk to and how complex your product catalog is. Here is our approach.
Free 15-minute call
Tell us what BigCommerce needs to connect to and what is not working with your current setup. We will tell you what is straightforward.
Fixed-price quote
Once scoped, you get a fixed price. Single-system integrations are straightforward. Multi-system setups are quoted per phase.
Ongoing support plans
BigCommerce API changes, product catalog updates, new channels — we handle the maintenance so your integration keeps running.
AI-powered document processing that cut manual work by 85%
We helped an Australian firm replace hours of manual data entry with an intelligent processing pipeline. Invoices, claims, and supporting documents now flow straight into their systems — accurately and automatically.
Read the full case study →Your BigCommerce integration at a glance
BigCommerce is your storefront. We connect it to your entire backend — accounting, inventory, CRM, fulfilment and reporting.
From first call to live integration
A clear process that gets your BigCommerce integration running properly without disrupting live sales.
Why HELLO PEOPLE for integrations
We build, not just connect
We write proper integration code — API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.
Fixed-price quoting
You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.
Built for Australian business
We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.
Senior team, direct access
You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.
Ongoing support included
APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.
Our warehouse used to process BigCommerce orders from printed emails. Now orders flow straight into their system, tracking numbers come back automatically, and customers get updates without us touching anything.
BigCommerce integrations by sector
BigCommerce powers diverse eCommerce operations. The integration depends on what you sell and who you sell to.
Wholesale & Distribution
B2B pricing tiers, purchase orders and trade accounts integrated with BigCommerce. ERP handles inventory and billing. customers self-serve online.
Fashion & Apparel
Complex product variants — sizes, colours, materials — synced between BigCommerce and inventory. Seasonal collections managed centrally. Returns processed cleanly.
Health & Beauty
Product bundles, subscription orders and lot-tracked inventory for health and beauty brands. Compliance data managed alongside sales and fulfilment.
Industrial & Equipment
Complex product configurations, long lead times and quote-to-order workflows. BigCommerce handles the catalogue, ERP handles pricing and fulfilment.
Food & Beverage
Perishable inventory with batch and expiry tracking. Online orders routed to the nearest fulfilment location. Subscription and recurring order support.
Multi-Brand Retailers
Multiple storefronts on BigCommerce sharing a single backend. Inventory, pricing and order fulfilment managed centrally across brands.
Common questions about BigCommerce integration
Can you connect BigCommerce to MYOB or Xero?
Yes. Orders flow from BigCommerce into MYOB or Xero as invoices or sales receipts. Products, GST, discounts and shipping charges all map correctly. Refunds and credit notes handled too.
We have complex B2B pricing — can the integration handle that?
Yes. Customer-specific pricing, volume tiers, trade discounts and payment terms can be managed in your ERP or pricing system and pushed to BigCommerce customer groups automatically.
How much does a BigCommerce integration cost?
A single-system integration — accounting or inventory sync — typically costs $6,000 to $18,000. Multi-system setups with B2B pricing, CRM and fulfilment usually run $18,000 to $45,000. Fixed-price quotes after scoping.
How long does it take to build?
Standard single-system integrations take 4 to 8 weeks. Multi-system eCommerce projects with inventory, accounting, CRM and fulfilment typically run 10 to 16 weeks.
We also sell on Amazon and eBay — can you consolidate orders?
Yes. We can route orders from multiple marketplaces into the same fulfilment and accounting workflow. BigCommerce becomes one channel among many, all managed centrally.
Can you handle Australian GST properly?
Yes. We map GST-inclusive pricing, GST-free categories, and international orders with the correct tax treatment for Australian businesses.
What about product variants and custom fields?
BigCommerce handles variants well — size, colour, material. We sync these to your inventory and accounting systems with proper mapping. Custom fields and metafields are supported for additional product data.
Do you offer ongoing support?
Yes. Monthly support plans cover API changes, product catalog evolution, new integrations and troubleshooting. BigCommerce provides a stable API but your business and catalog will evolve.
Get Started
Tell us what BigCommerce needs to connect to
Your backend stack, your pain points, your order volume. Tell us and we will scope it properly.
Tell Us What BigCommerce Needs To Connect To
Share your setup — accounting software, inventory system, warehouse, CRM — and we will come back with a clear scope and realistic cost.
Prefer a quick chat? Call 0425 531 127 – we're Perth-based and we answer the phone.