Integration

DEAR Systems Integration for Product Businesses

Connect DEAR Systems (Cin7 Core) to your accounting, eCommerce and reporting. Inventory, orders and COGS sync automatically. Multi-channel, multi-warehouse.

Perth-based. Australia-wide. Fixed-price quotes.

Book a 20-min scoping call Call 0425 531 127
  • AU-wide Perth-based · servicing Australia
  • 18+ yrs Building software
  • DEAR / cin7 core api experts
  • Fixed Price scopes, no surprises
DEAR Systems Integration

DEAR Systems API Integration Services

DEAR Systems (now Cin7 Core) is a popular inventory and order management platform for Australian eCommerce, wholesale and light manufacturing businesses. It handles products, warehousing, purchasing and fulfilment. But it does not replace your accounting system or your storefront. Those connections need building.

We build custom DEAR Systems integrations that handle what native connectors cannot. Multi-channel inventory sync. Accurate COGS including landed costs. B2B and B2C orders processed with different pricing, terms and account codes. Pick, pack, ship status flowing to customers and 3PLs.

HELLO PEOPLE is a Perth-based software consultancy. We work with product businesses across Australia, connecting DEAR to Xero, Shopify, Amazon and reporting tools so the numbers match and the operations run smoothly.

DEAR Systems integration hub diagram connecting eCommerce, POS, manufacturing, suppliers, accounting and shipping
How it runs

A DEAR Systems integration project, end to end

Three stages. No surprises. Your live DEAR data stays untouched until cutover — delivered personally by the founder.

  1. Week 0

    DEAR Systems Integration Audit

    15-minute scoping call. We map your DEAR Systems setup, the systems you need it connected to (or migrated to), and the specific workflow gaps. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    Integration built in a sandbox and parallel-run against your live DEAR data for two weeks. Every record mapping, field translation and validation rule verified before production. No risk to live data.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
Sound Familiar?

What DEAR Systems users tell us

DEAR handles products and orders well. But accounting sync, channel management and reporting create gaps.

DEAR inventory and Xero are always slightly out of sync

DEAR Systems tracks stock movements. Xero tracks money. The two run in parallel but the numbers rarely agree. Month-end means reconciling inventory value between systems manually.

Orders come from everywhere, DEAR processes are manual

Shopify, WooCommerce, Amazon, B2B emails. Every channel sends orders. Getting them all into DEAR and keeping accounting accurate requires too much manual work.

COGS calculated differently in DEAR and accounting

DEAR has its own COGS calculation. Xero has another. The two do not match because they process stock movements at different times and use different valuation points.

Multi-location stock visibility is fragmented

Stock in your own warehouse, a 3PL, and Amazon FBA. DEAR knows the total. But getting a single view that includes landed costs, in-transit stock and committed stock is a manual job.

Pick, pack and ship data stays in DEAR

Orders picked and packed in DEAR. Tracking numbers generated. But customers, account managers and your 3PL do not see the status unless someone forwards the information.

DEAR became Cin7 Core and things changed

DEAR Systems was acquired and rebranded as Cin7 Core. API endpoints moved. Native integrations behaved differently. What used to work needs rebuilding.

15-Minute Integration Audit — No Cost, No Commitment

Tell us what systems you are running and what is not connecting properly. We map the gap, find what needs to be built, and give you a fixed-price quote before you commit to anything.

  • 15-minute scoping call
  • Fixed price included
  • Australian team
  • Ongoing support after launch
Book Your Free Audit
What We Build

DEAR Systems Integration Workflows

Inventory, orders and financials connected properly for product businesses.

DEAR sales to accounting invoices

Sales completed in DEAR Systems create invoices in Xero, MYOB or QuickBooks. Products matched to line items with correct pricing, discounts and GST.

Wholesale orders with trade pricing and payment terms handled separately from retail. Multi-currency supported for international sales.

Multi-channel stock level sync

DEAR inventory levels push to Shopify, WooCommerce, Amazon and B2B portals. Sales on any channel reduce available stock across all channels instantly.

Multi-location support with buffer stock rules. Safety stock thresholds trigger reorder alerts. 3PL and Amazon FBA inventory included.

PO and supplier sync

Purchase orders in DEAR flow to accounting as bills. Goods received updates bill status. Landed costs allocated to inventory items.

Supplier lead times inform reorder points. Auto-PO suggestions from DEAR based on stock levels connected to accounting cash flow.

Pick, pack, ship and tracking sync

Orders picked and packed in DEAR. Carrier labels generated. Tracking numbers pushed to Shopify customer order pages, email notifications and 3PL partner systems.

Shipping costs allocated to orders for profitability analysis. Delivery status visible across systems.

Cross-system product business reporting

DEAR inventory data combined with Shopify sales and Xero financials in Power BI. Stock turn by product. Channel profitability. Purchasing forecast. Cash in inventory.

Weekly and monthly reports automated. No more pulling data from three systems into a spreadsheet.

DEAR Systems sales data flowing to accounting as invoices
Multi-channel inventory synchronisation from DEAR Systems
Purchase order management workflow with supplier sync
Order fulfilment pipeline with shipping and tracking automation
Product business reporting dashboard with automated data
Capabilities catalogue

DEAR Systems (Cin7 Core) integration services we deliver

Every capability below has been delivered for a real Australian product business — from a single DEAR-to-Xero sync to a multi-warehouse, multi-channel stack spanning Shopify, Amazon, 3PL and accounting. If your scenario is not listed, ask — we build bespoke.

DEAR / Cin7 Core ↔ accounting (Xero, MYOB)

  • DEAR / Cin7 Core to Xero sales, bills and COGS sync
  • DEAR / Cin7 Core to MYOB for distributors and importers
  • DEAR to QuickBooks Online sync
  • Landed cost allocation (freight, duty, insurance) into accounting
  • B2B vs B2C order routing to separate account codes
  • Multi-currency reconciliation with FX gain/loss handling
  • Three-way matching: PO + goods receipt + supplier invoice
  • Stock revaluation journals at month-end

DEAR ↔ eCommerce (Shopify, WooCommerce)

  • DEAR to Shopify two-way stock and order sync
  • DEAR to WooCommerce order capture and inventory
  • DEAR to BigCommerce for multi-channel brands
  • Amazon, eBay and Etsy marketplace order capture
  • Variant-level inventory (size, colour, SKU) across all channels
  • Pre-order and back-order workflows
  • Subscription order workflows for consumables and supplements
  • Real-time stock-on-hand push on every sale

DEAR ↔ POS (Square, Lightspeed)

DEAR manufacturing & BOM workflows

  • Bill of materials (BOM) with sub-assemblies and component costing
  • Production runs (assembly / disassembly) with raw-to-finished journals
  • Multi-stage manufacturing with WIP visibility
  • Batch tracking, expiry management and recall traceability
  • Serial number tracking for warranty and after-sales support
  • Drop-ship workflow with supplier PO automation

DEAR multi-warehouse & channel workflows

  • Multi-warehouse stock allocation by channel and location
  • Amazon FBA stock and 3PL provider integration
  • Stock transfers between warehouses with in-transit visibility
  • Pick, pack, ship status pushed to Shopify and customer notifications
  • Returns / RMA workflow with stock-back-in and credit notes
  • B2B trade pricing tiers and customer-specific price lists

DEAR custom reporting & dashboards

  • Power BI on DEAR / Cin7 Core — margin, channel, stock turn
  • Looker Studio refresh feeds combining DEAR + Xero + Shopify
  • Daily channel profitability dashboards for owners and ops managers
  • Cash-tied-up-in-inventory reporting
  • Reorder forecasting and supplier performance reporting
  • Bespoke product-business dashboards on the DEAR API
Why Integrate DEAR

DEAR sales become invoices automatically

Sales invoiced in DEAR Systems flow to Xero or MYOB. Line items, pricing, discounts and GST mapped correctly. B2B and B2C orders use different account codes and payment terms.

Payment receipts reconcile automatically. Credit notes for returns processed.

Automated invoice generation from DEAR Systems sales data

Inventory levels right across every channel

Stock in DEAR syncs to Shopify, WooCommerce, Amazon and B2B portals. A sale on any channel reduces available inventory everywhere. Overselling prevented.

Multi-location support (your warehouse, 3PL partners, Amazon FBA) all reflected accurately.

Multi-location warehouse with synchronised inventory tracking

One source of truth for cost of goods

DEAR Systems COGS (including landed costs and production costs) flow into accounting using consistent valuation methods. Your P&L margins are based on real numbers.

FIFO and weighted average methods applied consistently between DEAR and Xero.

Cost of goods analysis with accurate margin calculation

Pick, pack, ship data shared across systems

Orders picked in DEAR. Tracking numbers generated. Shipping status pushed to Shopify customer accounts, email notifications and 3PL systems automatically.

No manual status updates. Customers see their tracking without your team forwarding emails.

Order fulfilment workflow with pick pack and ship tracking

Inventory plus financials in one dashboard

DEAR stock data combined with Xero revenue and Shopify sales analytics in Power BI. Stock turn, channel profitability, purchasing forecasts and cash tied in inventory.

Updated automatically. The product business metrics that matter.

Business intelligence dashboard for product businesses
Pricing

How we price DEAR Systems integrations

Fixed-price quotes. No hourly surprises.

Free discovery call

Tell us your DEAR Systems setup: products, channels, warehouses and accounting. We will scope the integration.

Fixed-price quote

Clear scope, fixed price. Build, testing, data mapping and go-live. No hourly surprises.

Start with one workflow

Sales-to-invoice first. Then inventory sync. Then fulfilment. Each phase works independently.

ERP migration with parallel-run validation and reconciled data switchover
Case Study

ERP migration with a parallel-run cutover and zero downtime

A wholesale distributor moved off a legacy ERP onto a modern platform without losing a day of trading. We ran both systems in parallel for the cutover window, validated every record by reconciling the two outputs, and switched the source of truth once finance signed off.

Read the full case study
0 Days of operational downtime
12yr Of historical data migrated cleanly
100% Trial-balance match on cutover
14wk Discovery to cutover
How It Connects

Your DEAR Systems integration at a glance

DEAR Systems at the centre, connected to accounting, sales channels and fulfilment.

How It Works

From first call to live integration

A clear process for product business setups.

Discovery & DEAR Audit

We review your DEAR Systems setup: products, warehouses, sales channels and the accounting and eCommerce systems that need connecting.

Data Mapping

Products to invoice lines. Warehouses to tracking categories. Channel-specific pricing to account codes. Supplier terms to bill records.

Build

Integration built using the DEAR Systems / Cin7 Core API. Proper authentication, rate limiting, and error handling included.

Testing

Full testing with real order data. Multi-channel orders, stock adjustments, returns and edge cases validated.

Go-Live

Live launch with monitoring. Historical data migration if switching from another system.

Ongoing Support

API changes, new channels, warehouse relocations. We keep integrations running as your business evolves.

Why us

Why HELLO PEOPLE for integrations

  • We build, not just connect

    We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.

  • Fixed-price quoting

    You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.

  • Built for Australian business

    We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.

  • Senior team, direct access

    You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.

  • Ongoing support included

    APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.

Book a 20-min scoping call

We sell through Shopify, Amazon and to wholesale customers. DEAR handles stock well but the native Xero sync was constantly out. HelloPeople rebuilt the integration from scratch. Invoices are accurate, COGS is right, and month-end close is now a Monday morning job instead of a week-long ordeal.

Founder Australian consumer electronics brand, Brisbane
Industries

DEAR Systems integrations by industry

DEAR works for any product business. Integration needs differ by channel mix and manufacturing complexity.

eCommerce brand managing online orders and inventory

eCommerce & DTC Brands

Shopify and Amazon orders fulfilled from DEAR. Inventory synced across channels. COGS and shipping costs allocated per order. Returns processed automatically.

Wholesale operations with B2B order management and warehousing

Wholesale & B2B

Trade customer orders with volume pricing. Customer-specific price lists. Payment terms synced with accounting. Back-order management when stock is allocated.

Food production facility with batch tracking and inventory management

Food & Beverage

Batch tracking for traceability. Expiry date management. Production runs consuming raw ingredients. COGS including packaging and processing costs.

Light manufacturing with assembly and component inventory tracking

Light Manufacturing

BOM-based assembly in DEAR. Raw materials consumed. Finished goods created. Production costs flowing into accounting. Multi-stage manufacturing supported.

Health and beauty products with regulatory compliance tracking

Health & Beauty

Regulated products with batch tracking. Subscription orders from Shopify synced with DEAR for recurring fulfilment. Ingredient traceability maintained.

Electronics business with serial number and warranty tracking

Electronics & Accessories

Serial number tracking for warranties. Kit products with component inventory. Drop-ship orders to suppliers. Returns and RMA workflow connected to credit notes.

FAQs

Common questions about DEAR Systems integration

Is DEAR Systems the same as Cin7 Core?

Yes. DEAR Systems was acquired by Cin7 and rebranded as Cin7 Core. We work with both the legacy DEAR API and the newer Cin7 Core API. If you are on DEAR and considering migration, we can help with that too.

DEAR has a built-in Xero sync. Why custom?

The native sync works for straightforward setups. Multi-location, multi-currency, landed costs, BOM assembly and complex pricing tiers break it regularly. Custom integration handles your specific business rules.

How much does a DEAR integration cost?

Pricing depends on the systems involved, the volume of data and the exception cases. We provide a fixed-price quote after a 15-minute scoping call — no hourly billing, no surprises.

How long does it take?

A single integration takes 3 to 7 weeks. Multi-channel setups with warehouse management typically take 7 to 12 weeks.

Can you connect DEAR to Shopify and Amazon simultaneously?

Yes. Orders from Shopify and Amazon flow into DEAR. Inventory syncs back to both channels. Invoicing and COGS flow to Xero. A very common three-way plus setup.

Do you handle drop-shipping?

Yes. Drop-ship orders in DEAR trigger supplier POs. Supplier shipping confirmations update the order status. Margin tracked separately for drop-ship vs warehouse-fulfilled orders.

Tell Us About Your DEAR Systems Setup

Tell us your sales channels, warehouse locations and accounting system. We will come back with a plan.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.