Lightspeed and Xero never quite agree
Payments processed in Lightspeed land in your bank account. Xero sees the deposit but not the breakdown. End of day, someone has to work out what makes up that number: splits, tips, voids, surcharges.
Integration
Lightspeed Integration for Multi-Venue Hospitality and Retail
Connect Lightspeed Restaurant or Retail to Xero, MYOB and reporting. Per-venue P&L, tips, fees and inventory. All automated.
Perth-based. Australia-wide. Fixed-price quotes.
- AU-wide Perth-based · servicing Australia
- 18+ yrs Building software
- Lightspeed Lightspeed api specialists
- Fixed Price scopes, no surprises
Lightspeed Integration
Lightspeed POS Integration Services
Lightspeed is a serious POS for serious hospitality and retail operators. It handles table management, advanced inventory, loyalty programmes and multi-venue setups better than most. But its accounting integrations? Basic. Daily summaries pushed to Xero that do not separate tips, fees, locations or product categories.
We build custom Lightspeed integrations that connect your POS to accounting and reporting properly. Per-venue financial tracking. Tips and fees in the right accounts. Inventory synced with purchasing. Labour costs combined with sales for the metrics that matter.
HELLO PEOPLE is a Perth-based software consultancy working with hospitality groups and retail operators across Australia. We understand the numbers that drive this industry, and we build integrations that surface them without manual effort.
How it runs
A Lightspeed integration project, end to end
Three stages. No surprises. Live POS sales and stock stay untouched until cutover — delivered personally by the founder.
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Week 0
Lightspeed Integration Audit
15-minute scoping call. We map your Lightspeed setup, the systems you need it connected to, and the specific workflow gaps slowing your team down. Fixed-price quote inside 48 hours.
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Weeks 1–N
Build & Parallel-Run
Integration built in a sandbox and parallel-run against your live Lightspeed data for two weeks. Every record mapping, field translation and event trigger validated before production. No risk to live data.
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Cutover
Go-Live & Handover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
Sound Familiar?
What Lightspeed users tell us
Great POS. Limited integration. These are the problems we hear most.
Multi-venue reporting requires hours of manual work
Three restaurants or five retail stores, each with their own Lightspeed setup. End-of-week financial reporting means exporting CSV files from each location, reformatting, and pasting into a master spreadsheet.
Inventory in Lightspeed but purchasing in spreadsheets
Lightspeed tracks what you sell and what stock is left. But supplier purchase orders, goods received and stock cost calculations live somewhere else. Usually a spreadsheet or someone's head.
Menu changes happen in Lightspeed but not downstream
Restaurant menus change with seasons, specials and supplier availability. Menu updates in Lightspeed but product mappings to accounting codes break. Revenue categories get messy over time.
Labour costs are tracked separately from revenue
Lightspeed knows how much you sold per hour. Deputy or your roster system knows who was working. But combining sales data with labour costs for a proper revenue-per-labour-hour metric? Manual.
Lightspeed native accounting sync is limited
Lightspeed offers basic accounting integrations. They push daily summaries. But multi-location tracking, tip allocation, modifier-level detail and COGS by category are not covered.
15-Minute Integration Audit — No Cost, No Commitment
Tell us what systems you are running and what is not connecting properly. We map the gap, find what needs to be built, and give you a fixed-price quote before you commit to anything.
- 15-minute scoping call
- Fixed price included
- Australian team
- Ongoing support after launch
What We Build
Lightspeed Integration Workflows
POS data connected to accounting, inventory, labour and reporting — automatically.
POS sales to accounting
Lightspeed Restaurant and Lightspeed Retail transactions flow to Xero, MYOB or QuickBooks. Product categories mapped to revenue accounts. GST handled automatically.
Payment types separated — card, cash, split payments, vouchers, Afterpay. Tips allocated. Processing fees tracked. Discounts and voids recorded.
Multi-venue financial tracking
Each Lightspeed location tracked separately in accounting. Per-venue P&L statements generated automatically. Revenue, COGS and expenses attributed to the correct venue.
New venues added to the integration without disrupting existing sites. Comparative reporting across all locations.
Inventory and purchasing
Lightspeed inventory connected to accounting and supplier systems. Sales reduce stock. Receiving stock increases it and creates bills. Low-stock alerts trigger purchase orders.
Multi-location stock transfers tracked. COGS calculated per product category. Stock valuation aligned with accounting.
Labour cost integration
Lightspeed sales data combined with Deputy, Tanda or Workforce rosters. Revenue per labour hour calculated per venue. Labour cost percentage tracked daily.
Rostering decisions informed by actual sales data. Peak period staffing optimised based on historical patterns.
Cross-system dashboards
Lightspeed sales, accounting data, inventory levels and labour costs in Power BI. Product mix analysis. Revenue trends by venue. Supplier cost tracking.
The numbers hospitality operators and retail managers need to make decisions — updated daily.
Why Integrate Lightspeed
Lightspeed sales reconcile with accounting in real time
Every Lightspeed transaction flows to Xero or MYOB with full detail: payment type, product category, GST, location. Daily summaries or transaction-level, depending on your volume.
Bank deposits match. No more end-of-day manual splitting. Reconciliation becomes a confirmation, not a project.
Per-venue P&L without spreadsheets
Each Lightspeed location mapped to tracking categories in Xero. Revenue, COGS, labour costs and overheads per venue. Profitable sites and underperformers visible immediately.
Head office gets consolidated reporting. Venue managers get their own numbers. Both from the same data.
Revenue per labour hour, COGS and product mix, automated
Lightspeed sales data combined with roster data from Deputy or Tanda. Revenue per labour hour per venue. Food cost percentage. Beverage cost percentage. Product category trends.
The hospitality metrics that drive menu pricing, rostering and supplier negotiations. Updated daily, not quarterly.
Stock levels connected to purchasing and accounting
Items sold in Lightspeed reduce stock counts. Low-stock thresholds trigger purchase orders. Goods received update inventory and create bills in accounting.
Retail chain inventory across all locations visible in one place. Transfer stock between venues with accounting impact tracked automatically.
Data flows as it happens, not end of day
Lightspeed transactions processed via webhooks. Sales, refunds and voids flow to accounting within minutes. No waiting for overnight batch processing.
Multi-venue groups see consolidated revenue totals updating throughout the day.
Pricing
How we price Lightspeed integrations
Per scope, not per venue.
Free discovery call
Tell us your Lightspeed setup: Restaurant or Retail, number of venues, accounting system, and what is causing pain. We scope it properly.
Fixed-price build
No hourly billing. Clear scope with build, testing and go-live included. Multi-venue? We price per scope complexity, not per location.
Phase it
Sales sync first. Then inventory. Then labour cost dashboards. Each phase works independently and delivers value on its own.
Case Study
Multi-channel stock + order sync for an Australian retailer
A retailer running an online store, two physical sites and a warehouse system had stockouts, oversells and write-offs caused by mismatched counts. We built a two-way sync between the eCommerce platform, POS and back-office so SKUs, reorder points and order status stay aligned everywhere.
Read the full case study 98% Stock accuracy across channels
60% Drop in oversell incidents
12hrs Saved per week on reconciliation
Real-time Order + inventory flow
How It Connects
Your Lightspeed integration at a glance
Lightspeed POS at the centre, with accounting, inventory, labour and reporting connected.
Lightspeed
Xero / MYOB Sales & reconciliation
Inventory Stock & purchasing
Deputy / Tanda Rostering & labour
Suppliers Purchase orders
Loyalty / CRM Customer data
Power BI Dashboards
How It Works
From first call to live integration
Structured rollout. Venue by venue if needed.
Why us
Why HELLO PEOPLE for integrations
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We build, not just connect
We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.
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Fixed-price quoting
You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.
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Built for Australian business
We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.
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Senior team, direct access
You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.
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Ongoing support included
APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.
We run four restaurants across Melbourne. Our bookkeeper was spending half her week reconciling Lightspeed with Xero. HelloPeople built an integration that pushes everything through automatically: per-venue P&L, tips separated, processing fees tracked. We can now see which restaurant is actually making money. Should have done this two years ago.
Industries
Lightspeed integrations by industry
Lightspeed is built for hospitality and retail. Integration needs vary by how complex your operation is.
Restaurants
Revenue by menu category synced daily. Tips and service charges separated. COGS for food and beverage tracked. Revenue per labour hour calculated. Multi-venue financial comparison.
Bars & Pubs
High-volume transactions with split tabs and tips. Revenue per product category. Pour cost tracked against sales. Peak hour analysis for rostering.
Retail Chains
Multi-store inventory tracked centrally. Sales by category and variant per location. Stock transfers between stores recorded. Supplier purchases linked to stock received.
Golf Courses
Pro shop sales, food & beverage, green fees and membership charges all tracked separately. Revenue per member. Per-section financial reporting.
Cafes & Quick Service
High-transaction-volume daily syncs. Cost of goods for coffee, food and retail items. Multi-location comparison. Labour cost ratio per venue.
Hotels & Accommodation
F&B outlet revenue synced from Lightspeed alongside room revenue from the PMS. Per-outlet profitability. Conference and event revenue tracked separately.
FAQs
Common questions about Lightspeed integration
Do you support Lightspeed Restaurant and Lightspeed Retail?
Yes. Both Lightspeed Restaurant (L-Series) and Lightspeed Retail (R-Series) are supported. Different API endpoints, same integration approach.
How much does a Lightspeed integration cost?
Pricing depends on the systems involved, the volume of data and the exception cases. We provide a fixed-price quote after a 15-minute scoping call — no hourly billing, no surprises.
Can you track each venue separately?
Yes. Each Lightspeed location maps to a tracking category in Xero. Per-venue P&L, revenue comparison and expense tracking are standard inclusions for multi-site setups.
How long does the integration take to build?
A single-venue integration takes 3 to 5 weeks. Multi-venue setups with inventory and labour integration typically take 6 to 10 weeks.
Can you split out tips and processing fees?
Yes. Tips, processing fees, card surcharges and cash rounding are each tracked in separate accounts. Staff tip liabilities tracked separately for ATO compliance.
We use Lightspeed with Deputy for rostering. Can you connect them?
Yes. Lightspeed sales combined with Deputy shift data gives you revenue per labour hour per venue. This is one of the most requested dashboards for hospitality groups.
Does the integration handle gift cards and vouchers?
Yes. Gift card sales recorded as liabilities. Redemptions recorded as revenue. Outstanding gift card balances tracked as a liability in your accounts.
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Tell Us About Your Lightspeed Setup
How many venues, what version of Lightspeed, and what accounting system. We will come back with a plan and a price.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
