Integration

MYOB eWAY Integration
so the gateway total clears undeposited funds cleanly.

eWAY records the transaction, while the actual deposit comes from your acquiring bank, and in MYOB payments group through undeposited funds before they reach the bank account. Connecting the two stops somebody reconciling it by hand.

Put plainly, we build the MYOB eWAY sync so what the gateway recorded and what the bank deposited come through separately, and undeposited funds group the way the bank feed expects. Fixed-price scope, an Australian team, and support after launch.

  • Two ways Connector setup, or a custom integration
  • 18+ yrs Building business software
  • Fixed Price scopes, no surprises
  • Independent No software licence commission
Australian owned and operated

Built here. Your data stays here.

  • No offshore development. Everything is written by our own team in Australia. Nothing is subcontracted overseas.
  • Your data stays onshore. Hosted in Australia, on infrastructure you own, under Australian law.
  • Every state, not just ours. Perth, Melbourne, Sydney, Brisbane, Adelaide and everywhere between.
What actually goes wrong

eWAY and your bank keep separate records

The gateway and the bank are two different sources of truth. What eWAY recorded and what the bank deposited have to be matched to each other before either can be posted with confidence.

And on the other side, undeposited funds is where these go wrong. Group the takings the wrong way and the deposit will not match the feed, which leaves a reconciliation that never quite closes.

Two ways we do this

A ready-made connector, or one built to fit

Most businesses need the first. Some need the second. We will tell you which before you spend anything.

  1. Connector setup

    Where a supported connector already exists for MYOB and eWAY, we install it, configure it against your chart of accounts, test it on your real data, and hand it over with a written guide your team can actually follow. No ongoing dependency on us.

  2. Custom integration

    When no connector exists, or the one that does cannot handle how your business records things, we build it. Transactions posted the way your accounting actually works, exceptions handled, and support afterwards.

  3. Knowing which you need

    This is the part worth paying attention to. Plenty of businesses are sold a custom build when a connector would have done, and plenty struggle on with a connector that was never going to fit. We look first and say which.

Before

Two sets of records that never quite agree

  • One deposit covering payments nobody can split apart
  • Merchant fees netted off revenue, so gross sales are understated
  • Refunds and failed payments found weeks later
  • A month end that never quite closes cleanly

After

Deposits that finally match the bank feed

  • eWAY activity posted into MYOB automatically
  • Fees in their own account, where they belong
  • Refunds and chargebacks handled rather than discovered
  • A bank reconciliation that closes without a spreadsheet

Scoped and quoted before you commit. If the standard connector will do the job, we will say so.

Get a fixed-price scope

Meet the person

MYOB eWAY Integration, one seamless process

Your MYOB eWAY Integration, handled by the founder from start to end.

HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. For an integration, that means every record lands where it should and both systems agree.

Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.

I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.

  • An old-fashioned service

    Small and boutique. The person who scopes your integration is the person who builds it, and the same person watches the first live syncs.

  • Quick responses

    No ticket queue and no account manager in between. You hear back within one business day, usually sooner.

  • A long-term partner

    The integration is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.

Common questions

Your MYOB and eWAY questions, answered

Is there a standard connector for MYOB and eWAY?

That is the first thing we check, and the answer decides which of our two services you need. Where a supported connector exists we will tell you, set it up properly and hand it over rather than quietly building something you did not need. Where one does not exist, or exists but does not do what your accounting actually requires, that is a custom integration.

Why does the deposit never match the invoice?

eWAY records the transaction, while the actual deposit comes from your acquiring bank. The gateway and the bank are two different sources of truth. What eWAY recorded and what the bank deposited have to be matched to each other before either can be posted with confidence.

What does that mean inside MYOB?

In MYOB, payments group through undeposited funds before they reach the bank account. Undeposited funds is where these go wrong. Group the takings the wrong way and the deposit will not match the feed, which leaves a reconciliation that never quite closes.

Can you fix the fees showing up in the wrong place?

Yes, and it is the most common thing we are asked to correct. Merchant fees belong in their own expense account, not netted off revenue, or your gross sales figure is understated and your margin looks better than it is. Fixing it usually means a clearing account and a posting rule, not a bigger system.

What about refunds, chargebacks and failed payments?

They are the part that gets skipped, and they are the part that causes the argument at month end. Each one has to post to the right account on the right date, and a failure that arrives after the payment was already recorded has to reverse cleanly rather than being deleted.

Do you support it afterwards?

Yes. Both MYOB and eWAY change on their own schedules, so an integration nobody maintains is an integration that breaks quietly. We offer ongoing support and we will tell you plainly if the honest answer is that you do not need it.

Tell us what month end looks like in MYOB

Which MYOB product you are on, how eWAY is set up, and what month end currently looks like. We will come back with a straight answer and a fixed-price scope.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.