Rezdy integration services Australia for tour, activity and experience operators. Rezdy API integration and Rezdy booking integration services that push revenue, guest data and OTA commissions into Xero, MYOB and your CRM without manual entry.
Perth-based. Australia-wide. Built for tourism.
The systems Rezdy operators most often ask us to sync with — accounting, CRM, marketing, rostering and reporting. Click any platform to see its dedicated integration page.
Three stages. No surprises. Your live booking schedule stays untouched until cutover. Every Rezdy tour operator integration is delivered personally by the founder, from scoping call through to peak season.
Week 0
15-minute scoping call. We map your Rezdy setup, the systems you need it connected to (deals, contacts, invoicing, automations), and the specific workflow gaps. Fixed-price quote inside 48 hours.
Weeks 1–N
Integration built in a sandbox and parallel-run against your live Rezdy data for two weeks. Every record mapping, field translation and event trigger validated before production. No risk to live deals or pipelines.
Cutover
Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.
Accounting sync, OTA commissions, guest CRM, reporting, operations and vouchers. Our Rezdy booking integration services cover each one differently. Pick a tab to see how yours would take shape.
Bookings from Rezdy create invoices or sales receipts in MYOB, Xero or QuickBooks. Product name, price, quantity, GST, payment method and customer details all mapped correctly.
Refunds create credit notes. Cancellations reverse the transaction. Deposits and partial payments tracked against the booking.
Bookings from Viator, GetYourGuide, Klook and other OTAs automatically calculate commission amounts, net revenue and GST treatment. Posted to the correct accounts in your accounting software.
Different commission rates for different channels, products and seasons — all configured and applied automatically.
Guest data from Rezdy — names, emails, phone numbers, booking history, preferences — syncs to HubSpot, Mailchimp, ActiveCampaign or your CRM.
Segment guests by experience type, spend, frequency or booking channel. Trigger post-experience emails, review requests and re-booking campaigns automatically.
Pull Rezdy booking data into Power BI or Google Data Studio. Combine with financial data from your accounting tool for a complete business view.
Revenue by product, by channel, by period. Average booking value, cancellation rates, lead-time analysis, seasonal patterns — in dashboards your management team actually uses.
Booking confirmations trigger operational workflows — staff rostering, vehicle allocation, equipment preparation, dietary requirement notifications to your kitchen.
Participant lists, pickup schedules and guide assignments generated automatically for each session or departure.
Gift vouchers, promo codes, travel agent credits and deposits tracked properly. Issuance, redemption, expiry and balance all managed and synced with your accounting.
Payment gateway reconciliation — matching what Stripe, PayPal or Rezdy Pay received against what was booked.
Cost depends on how many systems you need connected and how complex your OTA commission and product structures are. Here is how custom Rezdy integration and Rezdy API integration work gets scoped.
Tell us your Rezdy setup and what needs connecting. We will be straight about what is involved and what it roughly costs.
Accounting sync, CRM integration, reporting dashboard. Each scoped and quoted at a fixed price. No hourly surprises.
Tourism is seasonal. We structure projects so you are not paying for major development during your quiet period.
Why HELLO PEOPLE
Zapier, n8n and enterprise iPaaS all connect Rezdy, in their own way. Here's how we compare on the things that actually matter to an Australian tour operator.
| Concern | HELLO PEOPLE | Zapier / Make | n8n / Self-hosted | MuleSoft / Boomi |
|---|---|---|---|---|
| Setup for the Rezdy API | We handle API keys + channel scopes | Basic Zap app, booking events only | You build the Rezdy nodes | Weeks of enterprise onboarding |
| Rezdy booking to invoice + payout flow | Bookings, agents, payouts all handled | Basic booking triggers only | Powerful, you build each step | Powerful, priced accordingly |
| AU GST + tour operator fit | AU-native, GST + agent commissions | Generic, misses AU quirks | Generic, you code the rules | Generic, needs configuration |
| Ongoing cost | One-off + optional support plan | Per-operation, forever | Self-hosted infra + upkeep | Enterprise licence |
| When Rezdy updates the API | We patch, no extra charge | Wait for Zapier to update | You update the flow yourself | Support-ticket queue |
| Direct access to the builder | Email Kasun, get Kasun | Chat support tier | Community forum | Enterprise support tier |
| Booking, customer and payment data ownership | You own it, nothing sits with us | Vendor holds middleware | You own it (self-hosted) | Vendor holds middleware |
A retailer running an online store, two physical sites and a warehouse system had stockouts, oversells and write-offs caused by mismatched counts. We built a two-way sync between the eCommerce platform, POS and back-office so SKUs, reorder points and order status stay aligned everywhere.
Read the full case studyTwo hours a day, every day, keying Rezdy bookings into Xero and untangling OTA commission splits — that was our life in peak season. HELLO PEOPLE built a Rezdy-to-Xero flow that handles it all, commissions and net-payables included. Peak season is now about guests, not spreadsheets.
Every project is different, but the six-step structure stays the same. Discovery, architecture, build, testing, go-live, then ongoing support once the integration is live for peak season.
A live connection between Rezdy and the rest of your business. Direct and OTA bookings become invoices in Xero, MYOB or QuickBooks. Guest records flow to HubSpot or Mailchimp for post-experience marketing. Commission splits, refunds and vouchers all get posted correctly, so nobody spends peak season keying rows into spreadsheets.
Pricing depends on the systems involved, product complexity and OTA commission rules. Book a free 15-minute call so we can understand the scope. You then get a fixed-price quote inside 48 hours. No hourly billing, no surprises once we start.
About 4 to 8 weeks for a Rezdy-to-accounting sync. Bigger multi-system builds with CRM, dashboards and multiple OTAs usually take 8 to 14 weeks, delivered in phases so you see working flows every couple of weeks and are live well before peak season.
Yes. Bookings create invoices in Xero with the correct product, price, GST and payment method. Refunds become credit notes. OTA commission and net-payables are split and posted to the accounts your bookkeeper wants. We handle MYOB and QuickBooks the same way.
We configure commission rates per OTA channel: Viator, GetYourGuide, Klook, TripAdvisor and others. The integration calculates net revenue, commission amounts and GST treatment, then posts everything to the right accounts so your P&L reflects reality.
Yes. Different products, pricing tiers, seasonal rates, early-bird discounts and promo codes are all handled in the mapping. The integration applies the right pricing logic for each booking type, so revenue reporting stays accurate through peak and off-peak.
Group bookings with deposits, staged payments and final balances are handled in the integration. Agent net rates, credit terms and commission settlements follow the specific arrangements you already have with each partner, so nobody has to remember special rules.
Yes, 100 percent. Source code, mapping logic, dashboards and documentation all belong to you. No licensing fees, no lock-in. Most operators stay with us for ongoing changes because we already know the product catalogue and the OTA rules.
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What products do you offer? Which OTAs do you sell through? Which accounting and CRM systems? Tell us the shape of your Rezdy setup and we come back with a clear scope and fixed price.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
