Bookings in Rezdy, money in a different system
A customer books and pays through Rezdy. Then someone manually enters the revenue into MYOB, Xero or QuickBooks. Booking data and financial data live in separate worlds.
Integration
Rezdy Integration for Tour Operators & Activity Providers
Connect Rezdy to your accounting software, CRM and operational systems. Booking revenue, guest data, OTA commissions and operational details flow automatically.
Perth-based. Australia-wide. Built for tourism.
- AU-wide Perth-based · servicing Australia
- 18+ yrs Building custom software
- Australian Australian tourism specialists
- Fixed Price scopes, no surprises
Rezdy Integration
Rezdy Integration for Australian Tourism
Rezdy handles your bookings. But your accounting software, CRM, marketing platform and operational workflows do not know what Rezdy knows. Someone on your team is manually re-entering booking data, reconciling OTA commissions, and compiling reports from multiple places.
We build custom integrations using the Rezdy API so booking revenue flows to your accounts, guest data reaches your marketing tools, and operational details (participant lists, dietary requirements, pickup times) go where they need to go.
HELLO PEOPLE is a Perth-based software consultancy. We help Australian tour operators, activity providers and tourism attractions connect Rezdy to everything around it.
Sound Familiar?
What we hear from tourism operators
If peak season means drowning in admin as well as guests, these will ring true.
Agent and OTA commissions tracked manually
Bookings come through Viator, GetYourGuide, or your travel agent partners. Commission rates differ. Reconciling what you received versus what was owed is a spreadsheet exercise every month.
Participant data stuck in Rezdy
Names, email addresses, dietary requirements, pickup locations. It all exists in Rezdy but nowhere else. Your CRM does not know who your customers are. Marketing is flying blind.
No way to track customer lifetime value
You cannot see which customers have booked before, what they spent, or when they last visited. Repeat customers get treated the same as first-timers because the data is not connected.
Vouchers and gift cards reconciled by hand
Gift vouchers, promo codes and travel agent credits. All entered and tracked manually. Expiry dates missed. Redemptions not recorded consistently.
Seasonal reporting is a nightmare
Peak season is busy enough without having to compile reports from Rezdy, your accounting tool and your marketing platform separately to understand what actually happened.
15-Minute Integration Audit — No Cost, No Commitment
Tell us what systems you are running and what is not connecting properly. We map the gap, find what needs to be built, and give you a fixed-price quote before you commit to anything.
- 15-minute scoping call
- Fixed price included
- Australian team
- Ongoing support after launch
Get Started
Tell us how Rezdy fits in your business
Which OTAs? Which accounting software? What operational headaches? Walk us through it and we will tell you what the integration looks like.
What We Build
Rezdy Integration Workflows
The most common Rezdy integrations we build for Australian tourism businesses. Pick a tab to see how each works.
Rezdy to accounting software sync
Bookings from Rezdy create invoices or sales receipts in MYOB, Xero or QuickBooks. Product name, price, quantity, GST, payment method and customer details all mapped correctly.
Refunds create credit notes. Cancellations reverse the transaction. Deposits and partial payments tracked against the booking.
Built for tour operators, activity providers and attractions who want their books to reflect reality without manual entry.
OTA and agent commission processing
Bookings from Viator, GetYourGuide, Klook and other OTAs automatically calculate commission amounts, net revenue and GST treatment. Posted to the correct accounts in your accounting software.
Different commission rates for different channels, products and seasons — all configured and applied automatically.
Eliminates the monthly spreadsheet exercise of reconciling what OTAs paid against what they owed.
Customer data to CRM and marketing tools
Guest data from Rezdy — names, emails, phone numbers, booking history, preferences — syncs to HubSpot, Mailchimp, ActiveCampaign or your CRM.
Segment guests by experience type, spend, frequency or booking channel. Trigger post-experience emails, review requests and re-booking campaigns automatically.
For tourism operators who want to build a customer database and market to past guests instead of always chasing new ones.
Reporting and analytics dashboards
Pull Rezdy booking data into Power BI or Google Data Studio. Combine with financial data from your accounting tool for a complete business view.
Revenue by product, by channel, by period. Average booking value, cancellation rates, lead-time analysis, seasonal patterns — in dashboards your management team actually uses.
Good for multi-product tourism businesses that need cross-platform insights to make pricing and capacity decisions.
Operational workflow automation
Booking confirmations trigger operational workflows — staff rostering, vehicle allocation, equipment preparation, dietary requirement notifications to your kitchen.
Participant lists, pickup schedules and guide assignments generated automatically for each session or departure.
For operators managing multiple daily departures, vehicle fleets or activity sessions who need logistics to keep up with bookings.
Voucher and payment reconciliation
Gift vouchers, promo codes, travel agent credits and deposits tracked properly. Issuance, redemption, expiry and balance all managed and synced with your accounting.
Payment gateway reconciliation — matching what Stripe, PayPal or Rezdy Pay received against what was booked.
For businesses selling gift experiences, running seasonal promotions or managing multiple payment channels.
Why Integrate
Booking revenue posted automatically
Every Rezdy booking creates an invoice or sales receipt in your accounting software — with the correct product, price, GST treatment and payment method. Commission splits handled.
Revenue is recorded as bookings happen. Not three days later when someone catches up.
Agent and OTA commissions calculated automatically
Viator takes their cut. GetYourGuide takes a different cut. Your local concierge partners have negotiated rates. The integration calculates net revenue and posts commissions to the right accounts.
No more spreadsheet reconciliation. Your accountant just reviews clean data.
Know who your customers are
Booking data flows to your CRM or marketing platform. Guest names, email addresses, booking history, preferences and review data — all available for targeted marketing and follow-up.
Identify repeat customers, high-value guests, and people who booked but did not show. Then do something about it.
See performance without waiting for month-end
Revenue by product, by channel, by date range. Average booking value. Cancellation rates. Seasonal trends. All in a dashboard that updates automatically.
Make pricing and availability decisions based on what is happening now, not what happened last month.
Stop manually processing bookings
Bookings, payments, waivers, participant details — everything that currently requires manual re-entry flows automatically between systems.
Your front desk or reservations team focuses on guest experience instead of data entry.
Pricing
How we price Rezdy integrations
Depends on how many systems you need connected and how complex your commission structures are.
Free 15-minute call
Tell us your Rezdy setup and what needs connecting. We will be straight about what is involved and what it roughly costs.
Fixed-price quote
Accounting sync, CRM integration, reporting dashboard. Each scoped and quoted at a fixed price. No hourly surprises.
Seasonal flexibility
Tourism is seasonal. We structure projects so you are not paying for major development during your quiet period.
Case Study
Multi-channel stock + order sync for an Australian retailer
A retailer running an online store, two physical sites and a warehouse system had stockouts, oversells and write-offs caused by mismatched counts. We built a two-way sync between the eCommerce platform, POS and back-office so SKUs, reorder points and order status stay aligned everywhere.
Read the full case study 98% Stock accuracy across channels
60% Drop in oversell incidents
12hrs Saved per week on reconciliation
Real-time Order + inventory flow
How It Connects
Your Rezdy integration at a glance
Rezdy manages bookings. We connect it to your accounting, CRM, marketing and operational tools.
Rezdy
Xero / MYOB Revenue & invoices
HubSpot / CRM Guest data
Mailchimp / Email Marketing campaigns
Operations Rosters & logistics
OTAs Commission splits
Power BI Dashboards
How It Works
From first call to live integration
A clear process designed for tourism businesses that need things to work before peak season.
Why us
Why HELLO PEOPLE for integrations
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We build, not just connect
We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.
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Fixed-price quoting
You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.
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Built for Australian business
We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.
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Senior team, direct access
You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.
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Ongoing support included
APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.
We were spending two hours a day entering Rezdy bookings into Xero and reconciling OTA commissions. Now it just happens. During peak season, that time saved was worth its weight in gold.
Tourism Sectors
Rezdy integrations by tourism type
Every tourism business operates differently. The integration matches how your operation actually runs.
Tour Operators
Multi-day tours, day trips, walking tours and adventure experiences. Booking data flows to accounting, guest info to CRM, departure details to operations.
Activity Providers
Kayaking, snorkelling, zip-lining, horse riding — session-based activities with capacity limits, equipment needs and weather dependencies managed through Rezdy and connected to your back office.
Attractions & Venues
Zoos, aquariums, museums, theme parks — timed entry tickets, combo passes and annual memberships. Revenue by product and admission type reported automatically.
Wine & Food Tourism
Cellar door tastings, food tours, cooking classes and wine trail experiences. Booking data, dietary requirements and group sizes managed and synced to operations.
Rental Operators
Bike hire, kayak rental, equipment hire — asset-based bookings with check-in, check-out, deposit management and damage tracking integrated with your systems.
Transfer & Transport
Airport transfers, shuttle services and charter transport. Booking, vehicle allocation, driver assignment and passenger manifests connected between Rezdy and your dispatch system.
FAQs
Common questions about Rezdy integration
Can you connect Rezdy to Xero?
Yes. Bookings create invoices in Xero with the correct product, price, GST and payment method. Refunds create credit notes. OTA commissions can be split and posted to the correct accounts.
How do you handle OTA commissions?
We configure commission rates per OTA channel (Viator, GetYourGuide, Klook, etc.). The integration automatically calculates net revenue, commission amounts and GST treatment, then posts everything to the right accounts.
How much does a Rezdy integration cost?
Pricing depends on the systems involved, the volume of data and the exception cases. We provide a fixed-price quote after a 15-minute scoping call — no hourly billing, no surprises.
Can you send booking data to our marketing platform?
Yes. Guest data flows to HubSpot, Mailchimp, ActiveCampaign or your preferred platform. Segment by product type, booking channel, spend level or visit frequency for targeted campaigns.
We have multiple products and seasonal pricing. Can the integration handle that?
Yes. Different products, pricing tiers, seasonal rates, early-bird discounts and promo codes are all handled in the mapping. The integration applies the right pricing logic for each booking type.
Do you work with tourism businesses outside Perth?
We are Perth-based and work Australia-wide. Tourism operators in Queensland, Victoria, Tasmania and the Northern Territory are all part of our client base.
Can you build dashboards for our board reporting?
Yes. Revenue by product, by channel, by period. Booking trends, cancellation rates, average booking value. Power BI or Google Data Studio dashboards built from Rezdy and accounting data combined.
What about group bookings and agent deposits?
Group bookings with deposits, staged payments and final balances are handled in the integration. Agent deposits, credit terms and commission settlements follow your specific arrangements with each partner.
Get Started
Tell us how Rezdy fits in your business
Tell us your products, channels, accounting setup and what is painful. We will scope the integration and give you a fixed-price quote.
Sending your details…
You can stay on this page while we send it.
Tell Us About Your Tourism Operation
What products do you offer? Which OTAs do you use? What accounting software? Tell us and we will come back with a clear scope and cost.
Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.
