Rezdy Integration for Tour Operators & Activity Providers
Connect Rezdy to your accounting software, CRM and operational systems. Booking revenue, guest data, OTA commissions and operational details flow automatically.
Perth-based. Australia-wide. Built for tourism.
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Rezdy Integration for Australian Tourism
Rezdy handles your bookings. But your accounting software, CRM, marketing platform and operational workflows do not know what Rezdy knows. Someone on your team is manually re-entering booking data, reconciling OTA commissions, and compiling reports from multiple places.
We build custom integrations using the Rezdy API so booking revenue flows to your accounts, guest data reaches your marketing tools, and operational details (participant lists, dietary requirements, pickup times) go where they need to go.
HELLO PEOPLE is a Perth-based software consultancy. We help Australian tour operators, activity providers and tourism attractions connect Rezdy to everything around it.
What we hear from tourism operators
If peak season means drowning in admin as well as guests, these will ring true.
Bookings in Rezdy, money in a different system
A customer books and pays through Rezdy. Then someone manually enters the revenue into MYOB, Xero or QuickBooks. Booking data and financial data live in separate worlds.
Agent and OTA commissions tracked manually
Bookings come through Viator, GetYourGuide, or your travel agent partners. Commission rates differ. Reconciling what you received versus what was owed is a spreadsheet exercise every month.
Participant data stuck in Rezdy
Names, email addresses, dietary requirements, pickup locations. It all exists in Rezdy but nowhere else. Your CRM does not know who your customers are. Marketing is flying blind.
No way to track customer lifetime value
You cannot see which customers have booked before, what they spent, or when they last visited. Repeat customers get treated the same as first-timers because the data is not connected.
Vouchers and gift cards reconciled by hand
Gift vouchers, promo codes and travel agent credits. All entered and tracked manually. Expiry dates missed. Redemptions not recorded consistently.
Seasonal reporting is a nightmare
Peak season is busy enough without having to compile reports from Rezdy, your accounting tool and your marketing platform separately to understand what actually happened.
Get Started
Tell us how Rezdy fits in your business
Which OTAs? Which accounting software? What operational headaches? Walk us through it and we will tell you what the integration looks like.
Rezdy Integration Workflows
The most common Rezdy integrations we build for Australian tourism businesses. Pick a tab to see how each works.
Rezdy to accounting software sync
Bookings from Rezdy create invoices or sales receipts in MYOB, Xero or QuickBooks. Product name, price, quantity, GST, payment method and customer details all mapped correctly.
Refunds create credit notes. Cancellations reverse the transaction. Deposits and partial payments tracked against the booking.
Built for tour operators, activity providers and attractions who want their books to reflect reality without manual entry.
OTA and agent commission processing
Bookings from Viator, GetYourGuide, Klook and other OTAs automatically calculate commission amounts, net revenue and GST treatment. Posted to the correct accounts in your accounting software.
Different commission rates for different channels, products and seasons — all configured and applied automatically.
Eliminates the monthly spreadsheet exercise of reconciling what OTAs paid against what they owed.
Customer data to CRM and marketing tools
Guest data from Rezdy — names, emails, phone numbers, booking history, preferences — syncs to HubSpot, Mailchimp, ActiveCampaign or your CRM.
Segment guests by experience type, spend, frequency or booking channel. Trigger post-experience emails, review requests and re-booking campaigns automatically.
For tourism operators who want to build a customer database and market to past guests instead of always chasing new ones.
Reporting and analytics dashboards
Pull Rezdy booking data into Power BI or Google Data Studio. Combine with financial data from your accounting tool for a complete business view.
Revenue by product, by channel, by period. Average booking value, cancellation rates, lead-time analysis, seasonal patterns — in dashboards your management team actually uses.
Good for multi-product tourism businesses that need cross-platform insights to make pricing and capacity decisions.
Operational workflow automation
Booking confirmations trigger operational workflows — staff rostering, vehicle allocation, equipment preparation, dietary requirement notifications to your kitchen.
Participant lists, pickup schedules and guide assignments generated automatically for each session or departure.
For operators managing multiple daily departures, vehicle fleets or activity sessions who need logistics to keep up with bookings.
Voucher and payment reconciliation
Gift vouchers, promo codes, travel agent credits and deposits tracked properly. Issuance, redemption, expiry and balance all managed and synced with your accounting.
Payment gateway reconciliation — matching what Stripe, PayPal or Rezdy Pay received against what was booked.
For businesses selling gift experiences, running seasonal promotions or managing multiple payment channels.
Booking revenue posted automatically
Every Rezdy booking creates an invoice or sales receipt in your accounting software — with the correct product, price, GST treatment and payment method. Commission splits handled.
Revenue is recorded as bookings happen. Not three days later when someone catches up.
Agent and OTA commissions calculated automatically
Viator takes their cut. GetYourGuide takes a different cut. Your local concierge partners have negotiated rates. The integration calculates net revenue and posts commissions to the right accounts.
No more spreadsheet reconciliation. Your accountant just reviews clean data.
How we price Rezdy integrations
Depends on how many systems you need connected and how complex your commission structures are.
Free 15-minute call
Tell us your Rezdy setup and what needs connecting. We will be straight about what is involved and what it roughly costs.
Fixed-price quote
Accounting sync, CRM integration, reporting dashboard. Each scoped and quoted at a fixed price. No hourly surprises.
Seasonal flexibility
Tourism is seasonal. We structure projects so you are not paying for major development during your quiet period.
AI-powered document processing that cut manual work by 85%
We helped an Australian firm replace hours of manual data entry with an intelligent processing pipeline. Invoices, claims, and supporting documents now flow straight into their systems, accurately and automatically.
Read the full case study →Your Rezdy integration at a glance
Rezdy manages bookings. We connect it to your accounting, CRM, marketing and operational tools.
From first call to live integration
A clear process designed for tourism businesses that need things to work before peak season.
Why HELLO PEOPLE for integrations
We build, not just connect
We write proper integration code: API connections, data mapping, error handling, logging. Not Zapier chains that break quietly.
Fixed-price quoting
You get a clear price before we start. No hourly billing that spirals. No surprise invoices at the end of the month.
Built for Australian business
We understand BAS, GST, super, award rates, Australian privacy law, and the platforms local businesses actually use.
Senior team, direct access
You talk to the people building your integration. No account managers, no offshore handoffs, no ticket queues.
Ongoing support included
APIs change. Platforms update. We monitor, maintain, and evolve your integration so it keeps working as your business grows.
We were spending two hours a day entering Rezdy bookings into Xero and reconciling OTA commissions. Now it just happens. During peak season, that time saved was worth its weight in gold.
Rezdy integrations by tourism type
Every tourism business operates differently. The integration matches how your operation actually runs.
Tour Operators
Multi-day tours, day trips, walking tours and adventure experiences. Booking data flows to accounting, guest info to CRM, departure details to operations.
Activity Providers
Kayaking, snorkelling, zip-lining, horse riding — session-based activities with capacity limits, equipment needs and weather dependencies managed through Rezdy and connected to your back office.
Attractions & Venues
Zoos, aquariums, museums, theme parks — timed entry tickets, combo passes and annual memberships. Revenue by product and admission type reported automatically.
Wine & Food Tourism
Cellar door tastings, food tours, cooking classes and wine trail experiences. Booking data, dietary requirements and group sizes managed and synced to operations.
Rental Operators
Bike hire, kayak rental, equipment hire — asset-based bookings with check-in, check-out, deposit management and damage tracking integrated with your systems.
Transfer & Transport
Airport transfers, shuttle services and charter transport. Booking, vehicle allocation, driver assignment and passenger manifests connected between Rezdy and your dispatch system.
Common questions about Rezdy integration
Can you connect Rezdy to Xero?
Yes. Bookings create invoices in Xero with the correct product, price, GST and payment method. Refunds create credit notes. OTA commissions can be split and posted to the correct accounts.
How do you handle OTA commissions?
We configure commission rates per OTA channel (Viator, GetYourGuide, Klook, etc.). The integration automatically calculates net revenue, commission amounts and GST treatment, then posts everything to the right accounts.
How much does a Rezdy integration cost?
A Rezdy-to-accounting sync typically runs $5,000 to $12,000. Adding CRM integration, reporting dashboards and operational workflow automation raises it to $12,000 to $25,000. Fixed price after scoping.
Can you send booking data to our marketing platform?
Yes. Guest data flows to HubSpot, Mailchimp, ActiveCampaign or your preferred platform. Segment by product type, booking channel, spend level or visit frequency for targeted campaigns.
We have multiple products and seasonal pricing. Can the integration handle that?
Yes. Different products, pricing tiers, seasonal rates, early-bird discounts and promo codes are all handled in the mapping. The integration applies the right pricing logic for each booking type.
Do you work with tourism businesses outside Perth?
We are Perth-based and work Australia-wide. Tourism operators in Queensland, Victoria, Tasmania and the Northern Territory are all part of our client base.
Can you build dashboards for our board reporting?
Yes. Revenue by product, by channel, by period. Booking trends, cancellation rates, average booking value. Power BI or Google Data Studio dashboards built from Rezdy and accounting data combined.
What about group bookings and agent deposits?
Group bookings with deposits, staged payments and final balances are handled in the integration. Agent deposits, credit terms and commission settlements follow your specific arrangements with each partner.
Get Started
Tell us how Rezdy fits in your business
Tell us your products, channels, accounting setup and what is painful. We will scope the integration and give you a fixed-price quote.
Tell Us About Your Tourism Operation
What products do you offer? Which OTAs do you use? What accounting software? Tell us and we will come back with a clear scope and cost.
Prefer a quick chat? Call 0425 531 127 – we're Perth-based and we answer the phone.
