Tradify API Key: Why You Cannot Get One, and How to Connect Tradify Anyway

Tradify has no public API or self-serve API key. How access is arranged, and how to connect Tradify to other software through reports and exports.

Best for: Trade business owners, operations managers Practical guide for business decision-makers

Who this is for

Trade business owners and operations managers who went looking for a Tradify API key so they could connect Tradify to payroll, reporting or other software.

Question this answers

Can I get a Tradify API key, and if not, how do I get my Tradify data into my other systems?

What you'll leave with

  • Why there is no API key in your Tradify settings
  • How API access is arranged, when Tradify agrees to it
  • Which connections Tradify already provides
  • What you can export from Tradify and import back in
  • How report-based integrations work, and where they fall short

Is there a Tradify API key?

No. Tradify does not offer a public API that you can sign up for and use. There is no developer portal, no published documentation listing what the API can do, and no API key sitting in your Tradify settings waiting to be copied.

An API (application programming interface) is the channel one piece of software uses to read and write data in another. Some platforms let any customer switch one on. Tradify is not one of them.

If you were told to look in Settings for your API key, that advice is wrong. An earlier version of this guide said the same thing. It was not accurate, and this page has been rewritten to correct it.

Asking Tradify for API access

If your business needs deeper programmatic access, the only route is to ask Tradify. Contact Tradify support, or your account manager if you have one, and request API access for your organisation.

Access is discussed case by case. It is not a standard feature of any plan, and there is no promise it will be granted. Integration specialists who have built on it arranged the access directly with Tradify for a specific client.

You will get a clearer answer if you go in with specifics:

  • What data you need, for example completed jobs, timesheets or invoices
  • Which direction it moves, out of Tradify, into Tradify, or both
  • How often it needs to move, every few minutes, daily or weekly
  • Where it is going, and why the built-in integrations do not already cover it

What Tradify already connects to

Before building anything, check whether a built-in integration already does the job. Tradify connects directly to:

  • Xero, a two-way sync covering invoices, bills, customers and suppliers
  • QuickBooks Online, for invoicing, bills, customer records and price lists
  • MYOB AccountRight and MYOB Essentials, in Australia and New Zealand
  • Stripe, for taking card payments against invoices

A plumbing business that only needs invoices in Xero does not need an API, a developer or this guide. Switch on the Xero integration in Tradify and you are done.

The gap usually shows up somewhere else: timesheets that need to reach a payroll system Tradify does not connect to, job margins that the owner wants on one screen alongside figures from other systems, or supplier pricing that changes every month.

Getting data out through reports and exports

Tradify lets you download most of your data as a CSV file, which is a plain spreadsheet file that opens in Excel, Google Sheets or Numbers. This is the foundation of connecting Tradify to anything the built-in integrations do not reach.

From the Reports page, you can download the Job Sheet Report, Job Financial Report, Productivity Report and Timesheet Report.

From around the app, you can export jobs, quotes, invoices, purchase orders and bills, customers, suppliers and your full price list.

Going the other way, Tradify accepts spreadsheet imports for customers, customer sites, suppliers, supplier price lists and supplier bills.

Tradify's own help centre walks through each one, starting with downloading reports and exports as CSV files and exporting your data from Tradify.

Connecting Tradify to other software without an API

An export on its own is just a file. The useful part is what happens to it next. A report-based integration takes the file Tradify gives you and does the retyping, checking and matching that someone in the office would otherwise do by hand.

Three examples of what that looks like in practice:

  • Timesheets into payroll. Every Monday, the office manager downloads last week's Timesheet Report and saves it to a shared folder. From there the hours are checked against each employee, split into ordinary time and overtime, and loaded into the payroll system. The office manager reviews a short summary instead of retyping forty rows.
  • Job margins on one dashboard. The Job Financial Report is combined with figures from the accounting system and the business owner sees margin by job, by customer and by type of work in one place, updated each time the report is saved.
  • Supplier pricing into Tradify. A supplier sends a new price file each month in their own layout. It is reshaped into the exact format Tradify's price list import expects, so updating hundreds of items takes one import instead of an afternoon.

The same approach works for customer lists coming from a CRM (customer relationship management system), bills from a supplier portal, and reporting that pulls Tradify data together with data from other software.

What about Zapier, Make or n8n?

Tradify does not have an official Zapier app. Automation tools like Zapier, Make and n8n normally connect to software through its public API, and Tradify does not have one for them to connect to.

They can still be useful further along the chain. Once a Tradify export is saved to Google Drive, Dropbox or an email inbox, an automation tool can pick up the file and pass it on. The weak point is the same as any report-based approach: it only runs when a fresh export arrives, and nobody is told when one does not.

When to bring in help

Tradify tasks you can handle today

  • Sending invoices and bills to Xero, QuickBooks Online or MYOB

    The built-in integrations handle this. Switch them on in Tradify.

  • Doing a one-off export for an audit or a report
  • Opening a Timesheet or Job Financial Report in Excel to check figures
  • Importing a supplier price list that is already in a clean format

When your Tradify data needs a specialist

  • Retyping Tradify report data into payroll or another system every week

    This is exactly the manual work a report-based integration removes, with checks on every row.

  • Combining Tradify data with figures from other software

    Matching jobs, customers and staff across systems that name them differently is where most of the effort goes.

  • Reshaping supplier files into a format Tradify will import

    Different suppliers, different layouts, every month.

  • Applying to Tradify for API access

    A clear written request, covering what data moves and why, gives it the best chance, and the build can start on exports while you wait.

  • Planning to move off Tradify

    Getting every job, customer and price list out cleanly is its own project.

The honest summary: you cannot get a Tradify API key the way you can for some other platforms, and you usually do not need one. Between the built-in integrations and the reports and exports Tradify already provides, most trade businesses can connect Tradify to the rest of their software today.

Key takeaways

  • Tradify has no public API, no published API documentation and no self-serve API key
  • API access is only arranged by contacting Tradify, case by case, and is not guaranteed
  • Xero, QuickBooks Online, MYOB and Stripe are already connected through built-in integrations
  • Reports and most records can be downloaded as spreadsheet files, and several can be imported back in
  • Those exports are a dependable way to feed payroll, dashboards and other software without an API
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Meet the person

Written by the person who does the work

This guide comes from real projects. If it raises a question about your own system, you can ask the founder directly.

HELLO PEOPLE designs, builds and looks after AI, software, app and data solutions for Australian businesses, with senior expertise on every project and a scope agreed before work starts. For an integration, that means every record lands where it should and both systems agree.

Since 2007, HELLO PEOPLE has delivered more than 100 projects from Perth for small and medium businesses across Australia: custom software and apps, system integrations, data migrations, reporting and dashboards, and AI that works inside the systems a business already runs.

I lead every engagement myself. I trained in accounting before moving into IT, hold accounting and IT professional qualifications and an MBA, and bring more than 20 years of experience across sales, service delivery, inventory and compliance. I am also a PhD candidate in AI at Curtin University, researching retrieval-augmented generation (RAG), so the technology is always judged by what it does for the business.

  • An old-fashioned service

    Small and boutique. The person who scopes your integration is the person who builds it, and the same person watches the first live syncs.

  • Quick responses

    No ticket queue and no account manager in between. You hear back within one business day, usually sooner.

  • A long-term partner

    The integration is the start, not the end. When you need the next system, integration or report, you call the same person, who already knows your business.

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Ask it here and it comes straight to Kasun, who wrote this. No sales call, no obligation, and a real answer even if the answer is that you do not need us.

Kasun Wijayamanna, Founder Kasun Wijayamanna
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