Service

Event Booking System Development Services
for conferences, workshops and venues.

Event booking system development services for Australian organisers — custom event registration platform development services and ticketing system development services covering venue scheduling, attendee management and post-event analytics. One system for your entire event lifecycle.

Perth-based. Australia-wide. Fixed-price quotes. Full code ownership.

  • AU-wide Perth-based · servicing Australia
  • Secure By default
  • Fixed Price scopes, no surprises
  • 100% Code ownership, no lock-in
How it runs

Event booking system development services, start to finish

Three stages, no surprises. Every project is delivered personally by the founder, from the first program-walkthrough call through to your first live event.

  1. Week 0

    Events Portal Audit

    15-minute scoping call. We map your current setup, the gaps causing pain, and the path forward. Fixed-price quote inside 48 hours.

  2. Weeks 1–N

    Build & Parallel-Run

    New system built in a sandbox and parallel-run against your live operations. Every workflow, validation and integration verified before production.

  3. Cutover

    Go-Live & Handover

    Production cutover on a planned window — typically a weekend. Team training, monitoring active, 30 days post-launch support. Documentation and source code handed over in full.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page
What We Build

Inside a modern event booking portal

Our event booking system development services are modular. Registration, ticketing, session selection, venue and room scheduling, on-site check-in and post-event reporting. Pick a tab to see how each one works.

Event registration and sign-up portals

Custom registration forms with conditional logic. Different fields for different ticket types, tiered pricing, group bookings, promo codes and waitlist management. Attendees get instant confirmation with all event details.

Multi-event calendars where attendees browse upcoming events, filter by category or location, and register in a few clicks. Event organisers manage everything from a single admin dashboard.

Ticketing, check-in and access control

Digital tickets with unique QR codes generated at payment. Attendees receive tickets via email and can add to Apple Wallet or Google Wallet. Resend, transfer and cancel handled through the portal.

On-site check-in via QR scan on a phone or tablet. Real-time attendance dashboard shows arrivals, no-shows and capacity. Badge printing integration for larger conferences.

Venue, room and resource scheduling

Visual calendar showing room availability, equipment allocation and setup requirements. Drag-and-drop scheduling with conflict detection so nothing gets double-booked.

Bump-in and bump-out buffers, recurring bookings, multi-day event support and parallel session management. Catering, AV equipment and staffing tied to each booking automatically.

Attendee self-service portal

Attendees log in to view their registrations, download tickets, update dietary requirements, select sessions and manage their profile. No emails to the organiser for routine changes.

Event agenda builder where attendees create their own schedule from available sessions. Speaker profiles, session descriptions, venue maps and networking features, all in one place.

Payment processing and financial management

Stripe, PayPal, bank transfer and invoice payment options. Early-bird pricing, group discounts, promo codes and instalment plans handled automatically at checkout.

GST-compliant invoices generated at the point of registration. Refund processing, credit notes and payment reminders automated. Finance team gets clean CSV exports for reconciliation.

Post-event reporting and analytics

Attendance data, session popularity, registration conversion rates, revenue per event, attendee demographics and feedback scores. All in one reporting dashboard.

Automated post-event surveys sent to attendees with results compiled into visual reports. Net Promoter Score tracking across events to measure improvement over time.

Event registration portal showing upcoming events and online sign-up forms
Ticketing system showing QR code tickets and real-time check-in dashboard
Venue scheduling interface with room calendar and resource allocation
Attendee portal showing personal schedule, session selection and event resources
Event payment dashboard showing revenue, ticket sales and financial reports
Post-event analytics dashboard showing attendance data and feedback reports
Capabilities catalogue

Events booking portal services we deliver

Every capability below has been delivered for a real Australian event organiser — from a single-workshop registration portal to a multi-track conference platform with exhibitor management, sponsor portals and post-event analytics. If your scenario is not listed, ask — we build bespoke.

Event registration & ticketing portals

  • Custom event registration forms with conditional logic
  • Multi-tier ticket types (general, VIP, exhibitor, speaker)
  • QR-code digital tickets with Apple/Google Wallet support
  • Early-bird, promo-code and group-discount logic
  • Waitlists and automatic backfill on cancellation
  • Branded confirmation, reminder and follow-up email sequences
  • Box-office and on-the-day walk-in registration

Conference & workshop booking

  • Multi-day conference programme management
  • Workshop capacity caps and prerequisite checks
  • Speaker, facilitator and abstract management
  • CPD-point tracking and certificate issuance
  • Materials distribution and pre-event resource hubs
  • Recurring workshop series with package pricing
  • Multi-location and hybrid workshop scheduling

Multi-session / multi-track event portals

  • Parallel-track session schedules with capacity limits
  • Attendee personal agenda builders
  • Speaker, room and resource conflict detection
  • Session check-in and attendance tracking
  • Live programme updates pushed to attendees
  • Session feedback and rating capture
  • On-demand session recordings and post-event access

Sponsor & exhibitor portals

  • Sponsor package selection and booth booking
  • Exhibitor self-service profile and lead capture
  • Booth allocation, floor-plan and resource management
  • Sponsor logo, asset and deliverable workflows
  • Lead-scan apps for exhibitor staff
  • Sponsor invoicing and contract sign-off flow
  • Post-event sponsor ROI and lead reports

Event payment & invoicing integration

  • Stripe, PayPal and Square payment processing
  • GST-compliant invoicing and tax-receipt automation
  • Instalment plans and deposit collection
  • Refund, credit-note and cancellation-fee rules
  • Xero / MYOB invoicing sync for accrual reporting
  • Revenue dashboards by event, ticket type and channel
  • Reconciliation export for finance teams

Event attendee CRM & marketing integration

  • Attendee data sync to HubSpot, Salesforce or Mailchimp
  • Segmented email automation by ticket type or session
  • Post-event survey and NPS capture
  • Lead scoring based on session attendance
  • Year-on-year attendee analytics and retention metrics
  • Repeat-attendee and loyalty workflows
  • Custom marketing dashboards and event ROI reporting
Pricing

How we price event booking system development services

No per-ticket fees, no per-attendee charges. Here is exactly how you get a clear number before we start on your registration platform or ticketing system.

Free 15-minute call

Tell us about your events. How many, how often, how complex. We will give you an honest answer on whether a custom portal, an existing platform, or a hybrid approach is the right fit.

Fixed-price quote

After a free consultation and discovery phase, you get a fixed-price proposal covering the full scope. No hourly billing. You know the cost before we write a line of code.

Staged delivery

Registration and ticketing first. Then venue scheduling, attendee portal and analytics in later phases. Each phase delivers working software you can use for your next event.

Why HELLO PEOPLE

Event portals
HELLO PEOPLE vs the alternatives

Custom software is a big call. Here is how HELLO PEOPLE compares to the three other realistic paths.

Concern HELLO PEOPLE Off-the-shelf SaaSOffshore developerIn-house build
Fit to your event booking flow Built to how tickets and RSVPs work 80% fit, work around the 20%Depends on the developerYou control it fully
Event portal live in 6-10 weeks Live in 6 to 10 weeks Immediate, limited fitWeeks to months, drift common6 to 12 months to production
AU ticketing + GST fit AU-native, GST on tickets covered SometimesRarelyDepends on the hire
Ongoing cost One-off + optional support plan Per seat, per month, foreverHourly + scope creepSalary + super + overhead
When ticket volume spikes We scale the app on launch day Per-ticket fee bites harderWait for a dev to look at itInternal team fixes it
Direct access to the builder Email Kasun, get Kasun Support ticket queueTime-zone gapInternal team
Attendee + payment data ownership You own it, nothing sits with us Vendor holds itOften disputed at handoverYou own it
Conference management portal showing registration dashboard
Case Study

Events portal that replaced five separate tools

We built a conference management portal for a professional association running 12 events per year. Registration, ticketing, venue scheduling, speaker management and post-event reporting. All in one system.

Read the full case study
70% Less admin per event
3x Faster check-in
2,400+ Registrations per year

We used to spend two full weeks on admin before every conference. Chasing registrations, manually issuing tickets, juggling room bookings on a whiteboard. Now attendees register themselves, tickets arrive automatically, and the venue schedule updates in real time. We focus on the event content instead of spreadsheets.

Events Coordinator Perth conference organiser · 12 events/yr, 2,400+ delegates
Why a Portal

What a custom events portal actually changes

Less admin, fewer double-bookings, happier attendees, better post-event data. Here is what real Australian organisers see once event booking system development services replace the spreadsheets and inbox chains.

Event registration form on a laptop showing session selection and attendee details

Registrations that handle themselves

Attendees sign up online, pick their sessions, select dietary requirements and receive instant confirmation. No spreadsheet, no back-and-forth emails, no one keying in names from a paper form.

Group registrations, early-bird pricing, promo codes and waitlists. All built in. Your team monitors numbers on a dashboard instead of managing an inbox.

Digital event tickets with QR codes on a mobile phone screen

Tickets issued and tracked automatically

Tickets generated at the moment of payment: QR codes, PDF downloads, Apple Wallet passes. No manual ticket creation, no lost confirmation emails.

Check-in at the door with a phone scan. Real-time attendance tracking so you know exactly who has arrived and who is a no-show.

Venue scheduling calendar showing room bookings and resource allocation

Rooms, spaces and resources in one calendar

Venues, rooms, AV equipment, catering, all scheduled in a single system. Double-bookings become impossible because availability updates the moment someone confirms.

Multi-room events, parallel sessions, bump-in and bump-out buffers, recurring bookings. The calendar reflects what is actually happening, not what someone remembers to update.

Attendee management dashboard showing registrations and audience segments

Know your audience before, during and after

Attendee profiles with registration details, session choices, dietary needs, accessibility requirements and communication preferences. All in one place, all searchable.

Send targeted emails to specific segments: VIP ticket holders, workshop attendees, exhibitors. No more blasting the same message to everyone and hoping it is relevant.

Secure payment checkout screen for event registration with multiple payment options

Collect payments at the point of registration

Credit card, PayPal, bank transfer, invoice. Whatever your attendees prefer. Payment collected upfront at registration or split into instalments for higher-ticket events.

Automatic receipts, GST-compliant invoices, refund processing and financial reporting. Your finance team gets a clean data export instead of reconciling a spreadsheet of bank transfers.

How It Works

Six steps we follow on every event portal build

Every event is different, but the approach is the same. We start by understanding how your events actually run, then build software that handles the repetitive parts so your team can focus on the content.

Discovery & Event Mapping

We map your event types, attendee journeys, venue requirements and integration needs. You leave with a clear scope document and a portal architecture that fits how you run events.

UX Design & Prototyping

Wireframes and clickable prototypes for the registration flow, attendee portal, venue calendar and admin dashboard. We test with real users before building so the experience works from day one.

Core Build & Registration

Event creation, registration forms, ticket generation, payment processing and confirmation emails go first. Weekly demos so you see working software from week two.

Integrations & Data Sync

Connect to Stripe, Xero, Mailchimp, your CRM, calendar systems and venue management tools. Real-time or scheduled sync depending on the data flow requirements.

Testing & Security Review

Load testing for high-traffic registration periods. Security audit covering payment handling, personal data, access controls and session management. Particularly important when processing payments and storing attendee data.

Launch & Ongoing Support

Go live with monitoring and priority support. After launch, we handle new event types, additional features, performance tuning and integrations as your events grow.

FAQs

Common questions about events & booking portal development

What do event booking system development services actually include?

A web app where attendees register, buy tickets, pick sessions and manage their bookings online. On your side it handles event creation, venue and room scheduling, attendee lists, payment processing and post-event reporting. One admin dashboard for the whole event lifecycle.

How is a custom portal different from Eventbrite or Humanitix?

Off-the-shelf platforms work well for simple events. Custom event registration platform development services make sense when you need venue and resource scheduling, deep CRM or accounting integration, branded attendee portals, complex pricing, multi-event season passes, or full data ownership without per-ticket fees eating your margin.

Can it handle large events with thousands of attendees?

Yes. We build event portals on auto-scaling infrastructure with database optimisation and CDN delivery, and we load-test before launch. We have shipped portals handling 5,000+ registrations in a single day without slowing down.

How do you handle payments and refunds?

Payments run through Stripe, PayPal or your preferred gateway. The portal handles early-bird pricing, promo codes, group discounts, instalment plans and GST-compliant invoicing automatically. Refunds go through the admin dashboard with an automatic email to the attendee.

Can attendees choose their own sessions and build a schedule?

Yes. For multi-track conferences and events with parallel sessions, attendees browse the program, pick sessions, build a personal agenda and get reminders before each session starts. Capacity caps stop popular sessions from being overbooked.

Does the portal handle on-site check-in?

Yes. QR-code scanning on phone or tablet for fast door check-in. Live attendance dashboard shows who has arrived. Badge printing integration is available for larger conferences. Offline mode keeps working when the venue Wi-Fi drops, then syncs when it returns.

Can it connect to our CRM and email marketing tools?

Yes. Our ticketing system development services integrate with HubSpot, Salesforce, Mailchimp, Campaign Monitor, Xero, MYOB and any other platform with an API. Attendee data flows into your CRM automatically, and post-event email sequences trigger based on attendance and survey responses.

Do we own the portal and attendee data?

Yes, completely. Source code, designs, database, attendee data, hosting accounts. All yours. No per-ticket fees, no per-attendee charges, no platform lock-in. Host it anywhere and migrate any time.

Talk to us about event booking system development services

Conferences, workshops, venue hire, training. Tell us what you run and what is slowing you down today. We will come back with a plain-English plan and a real number. No jargon, no pressure.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.