Technology

TechnologyOne Support & Integration
for Perth, Melbourne, Sydney, Brisbane organisations.

TechnologyOne runs finance, payroll, property and student management for a large part of Australian local government, education and health. It is a capable platform and it is not going anywhere. What it does not do is everything the organisation around it needs.

Book a 20-min scoping call
  • Independent Not a reseller, no licence commission
  • 18+ yrs Building business software
  • Fixed Price scopes, no surprises
  • AU-wide Perth-based, servicing Australia
Where we fit

We work around TechnologyOne, not against it

Most of the work we are asked for sits in that gap: getting data out for reporting, replacing brittle SQL and file drops with proper API integrations, and building the small applications that cover a process the platform was never meant to handle.

How it runs

Your TechnologyOne project, end to end

Three stages. Scoped and fixed-price before anything starts, delivered by the founder, and your live system stays untouched until cutover.

  1. Week 0

    Scope and inventory

    We establish what connects to TechnologyOne, what it moves and who depends on it. You get a written inventory and a fixed price before any build starts.

  2. Weeks 1-N

    Build and parallel run

    New integrations and reporting run alongside the existing ones until the numbers reconcile. Nothing is switched off on trust.

  3. Cutover

    Go live and hand over

    Cutover on a window you choose, then thirty days of support. Source code, documentation and credentials are handed over in your name.

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio, research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page

What the work actually is

TechnologyOne holds the record. The organisation runs on more than that.

Finance, payroll, property and student data sit inside TechnologyOne. The service requests, the field work, the public-facing forms and the reporting everyone actually opens sit somewhere else. Keeping those in step is the work, and it is the part that breaks first during a Ci Anywhere migration.

What you already run

  • TechnologyOne
  • Reporting and BI
  • Public-facing forms
  • Field and mobile apps
  • Third-party systems
What we build

The integration and reporting layer

API-based connections in place of direct SQL reads and overnight file drops, a reporting pipeline that survives an upgrade, and companion applications for the processes the platform does not cover.

See how a project runs

What you get

  • Integrations that survive a version upgrade instead of breaking on it
  • Reporting drawn from a supported interface, not a database nobody should be querying
  • Processes the platform cannot cover, handled properly rather than in a spreadsheet
What we do

The five pieces of TechnologyOne work we are asked for

Every engagement is some combination of these. Most start with the first.

  1. Integration modernisation

    Direct SQL reads and overnight file drops replaced with API-based connections that survive a version change.

  2. Reporting and dashboards

    Reporting drawn through a supported interface, reconciled against the source, and rebuilt so an upgrade does not take it with it.

  3. Companion applications

    Portals, mobile tools and small applications for the processes Ci Anywhere does not cover, writing back through supported APIs.

  4. Data extraction and validation

    Extract, transform and validate for a migration, with reconciliation before anything is switched off.

  5. Independent assessment

    A written view of what a move would require and what it would leave behind, from someone with no licence revenue at stake.

How it runs today

The upgrade is scheduled and nobody knows what will break

  • Integrations read the database directly, so a version change is a gamble
  • Reports were built against tables that the vendor is free to change
  • Nobody has a full list of what connects to the system
  • Processes the platform cannot handle live in spreadsheets and email

After

You know what connects, and it keeps working

  • Connections use supported APIs, so upgrades stop being an event
  • One documented inventory of every integration and what it moves
  • Reporting that reconciles to the source and survives the migration
  • The gap processes rebuilt as small applications your team owns

Scoped and quoted before you commit. You own the code, the documentation and the credentials at the end of it.

Get a fixed-price scope
Common questions

TechnologyOne support questions

Do you replace TechnologyOne?

No. It is a substantial platform doing a job it does well, and for most councils and institutions replacing it is neither realistic nor desirable. We work around it: integration, reporting, data and the applications that cover what it does not.

Are you a TechnologyOne partner?

No, and that is deliberate. We are independent, which means we have no incentive to recommend more licences or a bigger implementation. If the honest answer is that the platform already does what you need, we will tell you.

Can you help with a Ci Anywhere migration?

We support the parts around it: extracting and validating data, rebuilding integrations against the API rather than the database, and reproducing the reporting that would otherwise be lost. The platform migration itself stays with your vendor or implementation partner.

Our reports read straight from the database. Is that a problem?

It works until it does not. Direct reads depend on a schema the vendor can change in any release, which is why reporting so often breaks at upgrade. Moving to a supported interface is usually the highest-value change we make.

We are a council. Do you understand our constraints?

Procurement, records obligations and the reality that ratepayers see the result. We scope and quote fixed-price before anything starts, and you own the code and documentation at the end so the next provider is not locked out.

Tell us what is happening with TechnologyOne

What version you are on, what connects to it, and what is coming up. We will come back with a straight answer and a fixed-price scope.

Prefer a quick chat? Call 0425 531 127. We answer the phone in Perth.