Supplier Portal for WA Manufacturing Company
Streamlined procurement and supplier management for a growing Australian manufacturer. We built a supplier portal that centralised purchase orders, invoices, and communication — cutting admin time and improving supplier relationships. Key results: 60% reduction in procurement admin time 45% faster invoice processing 35% fewer order discrepancies $180k annual savings
Western Australian Manufacturer
The Challenge
A mid-sized manufacturing company in WA was managing 120+ suppliers through a mix of emails, spreadsheets, and phone calls. Purchase orders got lost, invoices sat in email inboxes for weeks, and the procurement team spent most of their time chasing paperwork instead of negotiating better deals. They needed a central place where suppliers could access orders, submit invoices, and communicate — without clogging up the team's inbox.
The Solution
We built a supplier portal that gives each supplier their own login to view purchase orders, submit invoices, update delivery schedules, and communicate with the procurement team. The portal integrates with their Xero accounting system so invoices flow through automatically. Suppliers can see their payment status in real-time, which cut "where's my payment?" calls by 80%.
Technologies Used
Our Approach
Discovery & Mapping
2 weeksMapped the entire procurement workflow from initial quote to final payment, identifying bottlenecks and pain points with both internal staff and key suppliers.
Portal Design
3 weeksDesigned a clean, simple interface that suppliers could use without training. Mobile-friendly so suppliers could check orders on-site.
Core Development
8 weeksBuilt the portal with React frontend and Node.js backend. Implemented role-based access so different team members see relevant information.
Integration & Rollout
3 weeksConnected to Xero for invoice automation, trained the team, and onboarded suppliers in batches starting with top 20 by volume.
Our procurement team used to spend half their week on paperwork and chasing suppliers. Now the portal handles all that automatically. Suppliers love it too — they can see their orders and payment status without calling us.
Results & Impact
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