Member Portal for WA Football Club Association
All-in-one club management portal for a regional football association. We built a member portal that handles registrations, team management, fixtures, and payments — replacing five different systems. Key results: 70% reduction in registration admin time 95% member adoption within first season $45k saved on software subscriptions 50% fewer committee volunteer hours
WA Regional Football Association
The Challenge
A regional football association in WA was managing 1,200+ members across 8 clubs using a mess of spreadsheets, Facebook groups, a basic website, a separate registration system, and manual bank transfers. Volunteers spent entire weekends on admin. Nobody had a clear picture of who was registered, who had paid, or which teams were short on players. They needed one system that handled everything.
The Solution
We built a unified member portal where players register, pay fees, and see their team assignments. Club admins manage teams, communicate with members, and track payments. The association level gets reporting across all clubs. Features include online registration with family discounts, Stripe payment processing, fixture management, automated team sheets, and a communication hub for announcements.
Technologies Used
Our Approach
Club Consultation
2 weeksMet with committee members from each club to understand different workflows, pain points, and must-have features.
Portal Design
3 weeksDesigned for three user types: players/parents, club admins, and association admins. Mobile-first since most access is on phones.
Core Development
10 weeksBuilt registration flows, payment processing, team management, and fixture system. Heavy focus on making admin tasks quick.
Rollout & Training
3 weeksTrained club admins, ran registration pilot with two clubs, then rolled out association-wide before season start.
Before this portal, I was spending every Sunday doing admin instead of watching my kids play. Now registrations come in automatically, payments are tracked, and I can see everything on my phone. It's given us our weekends back.