Mining & Resources 5 months

Health & Safety Software for WA Mining Contractor

Digital safety management system for a mining services contractor with 350 workers. We replaced paper-based safety processes with a mobile-first tool that works on remote sites. Key results: 80% faster incident reporting 100% compliance audit pass rate 60% reduction in safety admin hours 45% fewer near-miss under-reports

WA Mining Services Contractor

Internal Business ToolsWeb Application DevelopmentCustom Software DevelopmentMobile App Development

80%Faster incident reporting

100%Compliance audit pass rate

60%Reduction in safety admin hours

45%Fewer unreported near-misses

Understanding the Problem

The Challenge

A WA mining services contractor with 350 workers across remote sites was managing safety with paper forms, clipboards, and a filing cabinet full of incident reports nobody could find. Workers avoided reporting near-misses because the paperwork was a hassle. Risk assessments were done on paper and rarely reviewed. When auditors came, the safety team spent weeks pulling together documentation. They needed digital safety tools that worked where there's no reliable internet — on mine sites in the middle of the Pilbara.

Strategic Implementation

The Solution

We built a mobile-first health and safety platform that works offline. Workers report incidents on their phone in under two minutes — the report syncs when they're back in range. Safety checklists and risk assessments are pre-loaded templates completed on-device. Supervisors get instant notifications for serious incidents. The management dashboard shows real-time safety metrics, incident trends, overdue actions, and compliance status. Generates audit-ready reports with one click.

Technologies Used

ReactReact NativeNode.jsPostgreSQLAWSOffline-first PWA

How We Did It

Our Approach

Safety Process Mapping

2 weeks

Spent time on-site with safety officers and workers to understand how safety processes actually work (vs how they are supposed to work). Identified the barriers to reporting and compliance.

Offline-First Design

3 weeks

Designed everything to work without internet. Simple forms, photo capture, GPS tagging, voice-to-text for long descriptions. Syncs automatically when connection is available.

Platform Development

10 weeks

Built the offline-capable web app and native mobile app with incident reporting, risk assessments, safety checklists, action tracking, and management dashboards.

Site Rollout

3 weeks

Deployed to two sites first, gathered feedback from workers and safety officers, refined the mobile experience, then rolled out across all operations.

The blokes on site actually use it — that's the biggest win. Before, getting someone to fill in an incident report was like pulling teeth. Now they just pull out their phone, snap a photo, answer a few questions, and it's done. Our safety data is actually useful now because we're capturing what's really happening.
Health & Safety ManagerWA Mining Services Contractor

Measurable Outcomes