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Custom NDIS Software built around your provider workflow

Billing, PRODA claiming, participant management, worker screening, Quality & Safeguards compliance, plan utilisation dashboards — built around the way your NDIS provider business actually runs. For registered & unregistered providers Australia-wide.

  • Fixed-price — no per-participant fees
  • PRODA API · Quality & Safeguards ready
  • You own the code — not subscribed to it
  • Lowest prices Fixed cost · no monthly SaaS bills · founder-led overhead
  • High quality Sandbox-first · weekly demos · reconciled pre-launch
  • Fast delivery Quote in 48 hours · live in weeks, not months
  • Latest tech Latest APIs · v2 REST native · you own the code

Platforms we connect your NDIS software with

  • Xero
  • HubSpot
  • Salesforce
  • Deputy
  • Power BI
  • Stripe
  • Square
  • Shopify
  • WooCommerce
  • ServiceM8
  • Simpro
The difference a real NDIS platform makes

Real benefits, by solving real NDIS provider problems.

  • Faster Claiming
    Manual NDIS bulk uploads · weekly PRODA copy-paste
  • Audit-Ready
    Compliance evidence scattered across SharePoint & email
  • Plan Visibility
    Plan utilisation only visible after the month closes
  • Worker Compliance
    Worker screening / training expiry tracked in spreadsheets
  • Lower Cost
    Per-participant SaaS that gets expensive as you scale
Capabilities catalogue

Common NDIS software services our providers request

Every capability below has been delivered for an Australian NDIS provider — from solo support coordinators to multi-region registered providers. PRODA, Quality & Safeguards and price-guide handling are core to every build.

NDIS Provider Software

  • NDIS software · NDIS software australia · NDIS software platform
  • NDIS management software · NDIS software solution
  • NDIS provider software · software for NDIS providers · NDIS software for providers
  • NDIS service provider software · NDIS plan manager software
  • Best NDIS software · custom NDIS software
  • NDIS software developers · NDIS software development
  • NDIS software brisbane · sydney · melbourne · perth

Billing, Claims & PRODA

  • NDIS billing software · NDIS billing automation · automate NDIS billing
  • NDIS claiming software · automate NDIS claiming · NDIS claims management
  • NDIS claim management software · NDIS claim reconciliation software · NDIS claims processing software
  • NDIS bulk billing · NDIS bulk claim software · NDIS bulk invoicing · NDIS bulk payment software · NDIS bulk upload software
  • NDIS PRODA api integration · NDIS proda integration · NDIS proda claim software
  • NDIS invoicing software · NDIS invoicing automation · NDIS payments reconciliation
  • NDIS price guide software · NDIS service booking software

Participant & Client Management

  • NDIS client management software · NDIS client management system
  • NDIS participant management software · NDIS participant portal · NDIS participant records system
  • NDIS client database · NDIS client records software · NDIS client intake software
  • NDIS contact management software · NDIS CRM software
  • NDIS case management software · NDIS case management system
  • NDIS service agreement software · NDIS service delivery software
  • NDIS goals tracking software · NDIS referral management software
  • NDIS provider portal software · NDIS client portal

Worker, Rostering & Mobile

  • NDIS rostering software · NDIS rostering integration
  • NDIS scheduling software · NDIS support coordination software · NDIS support coordinator software
  • NDIS support worker app
  • NDIS staff management software · NDIS worker management software
  • NDIS worker compliance tracking · NDIS worker screening tracking

Compliance & Quality

  • NDIS compliance software · NDIS compliance management · NDIS compliance reporting tool
  • NDIS audit software · NDIS audit preparation software
  • NDIS quality and safeguards software · NDIS quality compliance system · NDIS quality framework software
  • NDIS quality safeguarding software · NDIS quality standards software · NDIS safeguards compliance software
  • NDIS practice standards software · NDIS registration compliance software
  • NDIS incident management software · NDIS incident reporting software
  • NDIS complaints management software · NDIS restrictive practices reporting
  • NDIS risk management software · NDIS policy and procedure software

Integrations

  • NDIS Xero integration · NDIS MYOB integration · NDIS QuickBooks integration · connect NDIS to Xero / MYOB
  • NDIS accounting integration · integrate NDIS with accounting
  • NDIS Deputy integration · NDIS Employment Hero integration · NDIS payroll integration · NDIS rostering integration
  • NDIS Salesforce integration · NDIS HubSpot integration
  • NDIS PRODA integration · NDIS portal integration · NDIS plan manager integration
  • NDIS API integration · NDIS data integration · NDIS software integration · NDIS system integration
  • NDIS integration services · NDIS integrations

Reporting & Dashboards

  • NDIS reporting software · NDIS reporting tool · NDIS reporting platform
  • NDIS reporting and analytics · NDIS reporting automation · NDIS reporting for board
  • NDIS dashboards · NDIS dashboard software · NDIS Power BI dashboard
  • NDIS KPI dashboard · NDIS budget tracking dashboard · NDIS worker utilisation dashboard
  • NDIS funding utilisation report · NDIS utilisation reporting · NDIS outcomes reporting
  • NDIS financial reporting · NDIS performance reporting · NDIS manager reports · NDIS data reporting
  • Custom NDIS reports

Geographic & Specialist

  • NDIS software australia · brisbane · sydney · melbourne · perth
  • NDIS software developers (australia-wide)
  • NDIS software development (custom build, fixed-price)
  • NDIS plan management software · NDIS plan manager software

Already on ShiftCare, Lumary, Brevity, Careview or Easy Care? We can extend or integrate around your existing tools rather than replace them. The scoping call covers it.

Talk to a specialist
What we deliver

Six capability areas for NDIS providers

From PRODA-integrated billing to support-worker mobile apps to plan-utilisation dashboards — built around your specific provider workflow, your supports delivered and your audit posture.

  • Billing, Claims & PRODA

    PRODA API integration for direct claim submission. Bulk billing uploads, bulk claim software, payment reconciliation, NDIS price guide compliance built in.

    • PRODA API integration
    • Bulk billing & upload
    • Price guide compliance
  • Participant & Client Management

    Client database, intake forms, service agreements, goals tracking and the participant portal experience your participants and their families actually use.

    • Client / participant database
    • Service agreements
    • Goals tracking & portal
  • Worker, Rostering & Mobile

    Support worker mobile app, rostering, worker compliance tracking (NDIS Worker Screening, First Aid, Manual Handling expiry alerts), award-rate aware timesheets.

    • Support worker mobile app
    • Roster & timesheet sync
    • Worker screening tracking
  • Compliance & Quality

    Incident management, complaints handling, restrictive practices reporting, policy library, NDIS Quality & Safeguards compliance tracking — audit-ready by default.

    • Incident & complaints mgmt
    • Restrictive practices
    • Quality & Safeguards audit
  • Integrations

    Connect NDIS billing into Xero / MYOB / QuickBooks. Sync rostering with Deputy / Employment Hero. CRM sync with HubSpot or Salesforce. Plan-manager and PRODA portal integration.

    • Xero · MYOB · QuickBooks
    • Deputy · Employment Hero
    • HubSpot · Salesforce · PRODA
  • Reporting & Dashboards

    Live Power BI dashboards on plan utilisation, worker utilisation, KPI tracking, outcomes reporting and board / financial reports. Replace monthly spreadsheet exports.

    • Plan utilisation dashboards
    • Worker utilisation · KPIs
    • Board & outcomes reports
How it runs

An NDIS software project, end to end

Three stages. PRODA sandbox first. Compliance review with your Quality & Safeguards officer — delivered personally by the founder.

  1. Week 0

    Provider Workflow Audit

    15-minute scoping call. We map your NDIS provider workflow — registered vs unregistered, supports delivered, current tools, PRODA setup, plan manager relationships. Fixed-price quote inside 48 hours.

  2. Weeks 1–6

    Build, Test, Comply

    Sandbox build with full PRODA test-mode integration. Compliance review with your Quality & Safeguards officer. Parallel-run with your existing system before cutover. Audit-trail and access controls built in.

  3. Weeks 7–8

    Cutover & Handover

    Live cutover on a planned weekend that avoids claim periods. Training for office, support coordinators and support workers. 30 days of post-launch support included by default.

Common questions

Before you book the scoping call

How much does custom NDIS software cost?

Fixed-price after a 15-minute scoping call and a discovery session. A simple NDIS billing + client management system takes 6–10 weeks. A full provider platform (clients + workforce + billing + claims + compliance + reporting) runs 12–24 weeks. Cost is known before any code is written. No per-participant SaaS — you own the code.

Are you a registered NDIS provider yourselves?

No — we're software developers, not service providers. We build the tools your NDIS provider business runs on. We don't sell PRODA accreditation or compliance certification; that's between you and the Quality & Safeguards Commission. We do build the workflows and audit-trail features that make those audits straightforward.

Do you integrate with the PRODA API?

Yes. PRODA API integration is core to most NDIS provider builds — direct claim submission, bulk upload, payment reconciliation. We build against PRODA test mode in the sandbox phase, then switch to production after your team verifies the workflow.

What about the NDIS Practice Standards and Quality & Safeguards compliance?

The system can't make you compliant — but it makes the evidence trivial to gather. Incident management with required fields, complaints handling with required follow-up, restrictive practices recording aligned to the National Framework, policy & procedure library with worker-acknowledgement tracking. Audit prep stops being a scramble.

Can it handle both registered and unregistered providers?

Yes. The compliance and PRODA features are pluggable — turned on for registered providers, turned off (or minimal) for unregistered providers serving plan-managed or self-managed participants. We scope which features you actually need.

What about NDIS Worker Screening, First Aid, Manual Handling tracking?

Built in. Each worker record holds clearance expiry dates with email / SMS alerts at configurable intervals. Reports show who's expiring in the next 30/60/90 days. Worker screening tracking and award-rate-aware rostering are standard.

How does this compare to ShiftCare, Lumary, Brevity, Careview, Easy Care?

Off-the-shelf NDIS platforms cover 70–80% of most providers. Custom is right when (a) your workflow doesn't fit their template, (b) you're paying steep per-user monthly bills and it's painful, or (c) you need custom integrations they don't support. The scoping call covers both options honestly — we'll recommend you stay on ShiftCare if that's the right call.

Do we own the code?

Yes. Every engagement results in working code that you own outright. No per-seat or per-participant SaaS subscription to us. You can take the codebase to another developer at any time. Hosting is yours.

Speak with an NDIS Software Specialist

Best value · quote in 48 hours · code is yours · zero obligation

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page