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Job Management Software built around your trade

Custom JMS for Australian electrical, plumbing, gas fitting and carpentry businesses — built from scratch around your workflow, or layered onto ServiceM8 / Simpro / Tradify with custom fields, automations and integrations.

  • Fixed-price — no per-seat fees
  • Built for AU trades — not generic SaaS
  • Job → Xero / MYOB invoice on sign-off
  • Lowest prices Fixed cost · no monthly SaaS bills · founder-led overhead
  • High quality Sandbox-first · weekly demos · reconciled pre-launch
  • Fast delivery Quote in 48 hours · live in weeks, not months
  • Latest tech Latest APIs · v2 REST native · you own the code

JMS platforms we extend & integrate

  • ServiceM8
  • Simpro
  • Tradify
  • Xero
  • HubSpot
  • Salesforce
  • Deputy
  • Stripe
  • Square
  • Shopify
  • Power BI
The difference a trade-fit JMS makes

Real benefits, by solving real trade workflow problems.

  • Trade-Specific
    Generic JMS that doesn't know electrical/plumbing/gas workflows
  • Own Your Workflow
    Forced to redesign your business around the software
  • Scale Affordably
    Per-seat subscriptions that get expensive as you grow
  • Faster Invoicing
    Jobs invoiced days after sign-off, not on the spot
  • One Source of Truth
    Disconnected job, scheduling and accounting tools
Capabilities catalogue

Common job management software services our customers request

From custom-built JMS for electrical / plumbing / gas / carpentry businesses through to ServiceM8, Simpro and Tradify extensions and integrated workflow platforms — every option below has been delivered for Australian trade businesses.

Electrical Job Management

  • Electrical job management · job management electrical · job management software electrical
  • Job management for electricians · electrical work order
  • Work order management electrical · work order software electricians
  • Electrical job tracking · RCD test records · safety certificate workflow

Plumbing Job Management

  • Plumbing job management · job management plumbing · job management software plumbing
  • Job management for plumbers · plumbing work order
  • Work order management plumbing · work order software plumbers
  • Plumbing certificate workflow · hot water · drainage

Gas Fitting Job Management

  • Gas job management · job management gas · job management software gas fitters
  • Job management for gas fitters · gas work order
  • Work order management gas · work order software gas fitters
  • Gas type II certificates · CoC workflow · safety records

Carpentry & Office Fit-out

  • Carpentry job management · job management carpentry · job management for carpenters
  • Job management office fitout · fitout work order
  • Work order management carpentry · work order software carpenters
  • Fit-out variations · prime cost items · cost-plus billing

JMS Platform Extensions

  • ServiceM8 extensions · custom queues · custom fields · workflow automation
  • Simpro custom workflows · cost-centre flows · project codes
  • Tradify custom dashboards · job-to-GL mapping
  • AroFlo / Fergus / FieldPulse extensions

Connected Workflows (Integration Hub)

  • Integrated job management software · extend job management software
  • Job dispatch workflow software · job intake workflow software
  • Job management connected workflow · job management hub software
  • Job management integration platform · job management workflow automation
  • Job to invoice workflow software · trade job workflow software
  • Job management software SMB Australia

Job → Invoice → Accounting

  • Field sign-off → Xero / MYOB / QuickBooks invoice automation
  • BAS line items · GST · tracking categories preserved
  • Materials, time, travel costed against the customer automatically
  • Same-day invoicing from the field

Mobile, Dispatch & Reporting

  • Field mobile app · iOS · Android · React Native · PWA
  • Photo & signature capture · time-on-job tracking
  • Custom dispatch board · scheduling · territory routing
  • Power BI margin dashboards · WIP · technician utilisation
  • Customer SMS & email automation

Not sure which path fits? The 15-minute scoping call clarifies whether you need a custom build, a platform extension, or a setup helper for an off-the-shelf tool.

Talk to a specialist
What we deliver

Six ways we deliver trade-fit job management software

From a custom JMS built from scratch to extensions layered on ServiceM8 / Simpro / Tradify — and the dispatch, mobile and reporting that make either option run cleanly.

  • Custom Trade JMS

    Built from scratch around your specific trade workflow — electrical, plumbing, gas fitting, carpentry, fit-outs. Web + mobile app, job tracking, scheduling, quoting, invoicing.

    • Electrical · plumbing · gas
    • Carpentry · office fit-outs
    • Custom workflow design
  • ServiceM8 Extensions

    Built on top of your existing ServiceM8 (or Service M8 / Service Mate) to add the custom fields, custom queues, automated workflows and integrations the platform doesn't deliver out of the box.

    • Custom queues & job types
    • Custom fields & forms
    • Workflow automation
  • Simpro & Tradify Extensions

    Custom workflows, dashboards and integrations layered onto Simpro or Tradify. Cost-centre reporting, custom field mapping, project codes — your accountant's view, not the platform's default.

    • Simpro cost-centre flows
    • Tradify custom dashboards
    • Job-to-GL mapping
  • Job → Invoice Automation

    Jobs signed off in the field become Xero, MYOB or QuickBooks invoices the moment they're marked complete — with tracking categories, BAS line items and tax codes preserved.

    • Field sign-off → invoice
    • BAS & GST mapping
    • Cost-centre tracking
  • Dispatch & Scheduling

    Custom dispatch boards, intake forms, technician scheduling and territory routing. SMS / email customer comms automated end-to-end.

    • Job intake forms
    • Dispatch board
    • Customer SMS / email
  • Trade Reporting & Mobile

    Live Power BI / Excel dashboards on margin per job, WIP, technician utilisation and outstanding AR. Mobile apps for field staff to capture photos, signatures and time-on-job.

    • Live margin dashboards
    • Mobile field app
    • Photo & signature capture
How it runs

A job management project, end to end

Three stages. Sandbox build, parallel-run, then cutover on a planned weekend — delivered personally by the founder.

  1. Week 0

    Workflow Audit

    15-minute scoping call. We map your trade workflow (job types, scheduling rules, custom fields, GL mapping) and decide together whether to extend an existing platform or build custom. Fixed-price quote inside 48 hours.

  2. Weeks 1–4

    Build or Extend

    Sandbox build — either a new JMS or an extension layer on ServiceM8 / Simpro / Tradify. Parallel-run with your current process for a week before cutover. Every workflow rule and tax code mapped explicitly.

  3. Weeks 5–6

    Cutover & Handover

    Live cutover on a planned weekend that avoids BAS and end-of-month. Field-team training, office-team training, documentation. 30 days of post-launch support included by default.

Common questions

Before you book the scoping call

We're looking at ServiceM8 / Simpro / Tradify — should we buy one of those instead of building custom?

Often yes. Off-the-shelf platforms cover 70–80% of most trade workflows. Where custom development helps is the remaining 20–30% — the custom fields, the specific reporting your accountant needs, the workflow rules that don't fit the platform's template. The scoping call covers both options honestly — sometimes we'll recommend you go straight to ServiceM8 and just need a setup helper, not a developer.

How much does a custom job management system cost?

Fixed-price after a 15-minute scoping call and a discovery session. A ServiceM8/Simpro/Tradify extension typically takes 3–6 weeks. A custom-built JMS for a single-trade business with web + mobile typically runs 8–16 weeks. The cost is known before any code is written. No hourly billing that drifts.

We're an Australian electrical / plumbing / gas / carpentry business — do you know our workflow?

Yes. We've built and extended job management systems for every trade — electrical (AS/NZS 3000 compliance), plumbing, gas fitting (gas certificates and CoCs), carpentry (cost-plus and fixed-price fit-outs), HVAC, solar. The scoping session covers your trade-specific rules — RCD test records, gas type II certificates, fit-out variations, prime cost items — and how they need to be handled.

Will my office staff need to learn a completely new system?

Depends on the path. If we extend ServiceM8 / Simpro / Tradify, your team keeps using the platform they know — they just get new automations and custom fields. If we build a custom JMS, training is part of the project (typically a half-day for office staff, an hour for field techs).

Do we own the code if you build it custom?

Yes. Every engagement results in working code that you own outright. No per-seat SaaS subscription to us. You can take the codebase to another developer at any time. Hosting stays on your AWS, Azure or DigitalOcean account so the running cost is at cloud pricing, not agency mark-up.

What about integrations to Xero / MYOB / QuickBooks?

Built in by default. Every JMS we build or extend includes accounting integration — Xero, MYOB AccountRight / Business, QuickBooks, NetSuite. Jobs become invoices automatically when signed off. Tracking categories, BAS line items and GST handled.

Field staff need a mobile app — is that part of it?

Yes. Custom JMS builds include a mobile app (iOS + Android via React Native) or progressive web app for field technicians — job assignment, photo capture, signature, time-on-job, parts used. Extensions to ServiceM8 / Simpro / Tradify use the platform's existing mobile app and add custom data where needed.

When can we start?

Scoping call within 48 hours of your enquiry. Project kickoff typically 2–3 weeks after the quote is approved. Most projects deliver inside 6–12 weeks depending on scope.

Speak with a Job Management Specialist

Best value · quote in 48 hours · code is yours · zero obligation

Founder profile

Kasun Wijayamanna

Founder · Perth, WA · Started HELLO PEOPLE in 2008

18+ Years running HELLO PEOPLE

Founded in 2008. Two decades of technology-driven business transformation across Australia.

100+ Projects delivered

Startups to government agencies across mining, healthcare, legal, education and more.

HDR Researcher · Curtin University

Postgraduate research in Artificial Intelligence and Retrieval-Augmented Generation (RAG).

MBA Oil & Gas

Deep technical expertise combined with strong business and financial acumen.

Perth Based in WA

Serving businesses across Western Australia and nationally.

AU+TH International experience

Professional background in Bangkok, Thailand before migrating to Perth.

PHF Paul Harris Fellow · Rotary

Former President of Rotary Club of Booragoon. Over a decade of community service.

Read the full bio — research, career, community involvement and how HELLO PEOPLE runs projects.

See full founder page