A custom portal built around your customers, not a SaaS template
Customer, client, self-service, patient, student, member, tenant and supplier portals — built around your specific workflow, branded as your business, connected to your CRM and accounting, secured with SSO & MFA by default. Fixed-price. Code is yours. Perth · Sydney · Melbourne · Brisbane · AU-wide.
- No per-user SaaS bill that grows with success
- SSO · MFA · RBAC built in — not bolted on
- You own the code — not subscribed to it
- Lowest prices Fixed cost · no monthly SaaS bills · founder-led overhead
- High quality Sandbox-first · weekly demos · reconciled pre-launch
- Fast delivery Quote in 48 hours · live in weeks, not months
- Latest tech Latest APIs · v2 REST native · you own the code
- Xero
- HubSpot
- Salesforce
- Stripe
- Square
- Shopify
- WooCommerce
- Deputy
- ServiceM8
- Simpro
- Power BI
Real benefits, by solving real portal problems.
- No Per-User SaaS BillPortal subscriptions priced per customer · cost scales with success
- Truly On-BrandWhite-label templates that still look like everyone else's portal
- Connected To Your StackPortals that live in a silo · zero sync to CRM / Xero / job software
- Mobile-FirstDesktop-only portals customers open once and never return to
- Secure By DesignSSO · MFA · role-based access bolted on after a security review
Six things we build into every portal
From the first onboarding click, through the daily self-service workflow, to the audit-trail security review — built around your audience, your brand and the back-office systems your team already runs on.
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Customer & Client Portals
Account dashboards, onboarding flows, document delivery, signed agreements, invoice history, support tickets, request forms — built around your specific customer journey, not a generic SaaS template.
- Account & onboarding flows
- Document & invoice delivery
- Support tickets & requests
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Self-Service & Knowledge
Knowledge base, smart search, AI-assist answers, ticketing, request routing, status pages. Reduce inbound support volume by 30–70% while customers feel more in control, not less.
- Knowledge base + AI search
- Ticketing & routing
- Status & SLA visibility
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Vertical Portals
Patient portals (records, bookings, payments), student portals (LMS, results), member portals (renewals, perks), tenant portals (rent, maintenance), supplier portals (POs, invoices, EDI).
- Patient · student · member
- Tenant · resident · housing
- Supplier · partner · reseller
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Integrations & Data Sync
Real-time sync with your CRM (HubSpot, Salesforce), accounting (Xero, MYOB), job software (ServiceM8, Simpro), payments (Stripe, Square), e-commerce (Shopify, WooCommerce) and any internal API or database.
- CRM · accounting · job sync
- Payments & e-commerce
- Internal APIs & databases
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Auth, SSO & RBAC
Microsoft / Google / Apple SSO, magic-link login, MFA, social login — whichever your customers expect. Role-based access control with granular permissions. Audit trail on every sensitive action.
- Microsoft · Google · Apple SSO
- MFA · magic-link · social
- RBAC + full audit trail
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Branding, Mobile & PWA
Custom domain (portal.yourbiz.com.au), pixel-true brand match, dark mode if you want it, fully responsive — installable as a Progressive Web App so customers add it to their phone home screen.
- Custom domain · pixel-true brand
- Fully responsive on every device
- Installable PWA
A custom portal project, end to end
Three stages. Two-week sprints. Customer-facing screens visible inside fortnight one. Delivered personally by the founder.
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Week 0
Audience & Workflow Audit
15-minute scoping call. We map who needs the portal (customers, patients, suppliers, tenants), what they need to see, what they need to do, and which of your back-office systems hold the data. Fixed-price quote inside 48 hours.
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Weeks 1–N
Build in Sprints
Two-week sprints with weekly demos. Auth, the customer dashboard and the first workflow ship in Sprint 1 — your team can click around inside two weeks. Iterate on real feedback before the customer-facing launch.
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Launch
Cutover & Customer Comms
Branded portal goes live on your domain. We help draft the customer rollout email, onboarding flow and in-portal walkthrough. 30 days of post-launch support included. Code lives in your GitHub from day one.
Before you book the scoping call
How much does a custom customer portal cost?
Fixed-price after a 15-minute scoping call and a short discovery session. A focused customer or client portal (auth, dashboard, one main workflow, one or two integrations) takes 6–10 weeks. A multi-audience portal (customers + suppliers, or patients + clinicians, with deeper integration) takes 10–20 weeks. You know the price before any code is written.
How long does a customer portal take to build?
Single-audience MVP (auth + dashboard + one workflow): 6–10 weeks. Standard portal with multiple roles, document handling and 3–4 integrations: 10–16 weeks. Enterprise portal with SSO, deep integration, multi-tenant org structures and high compliance: 4–8 months. You see working software on demo Fridays the whole way through.
Have you built vertical portals — patient, student, member, tenant, supplier?
Yes. The core mechanics (auth, dashboard, document delivery, secure messaging, integrations) carry across verticals — but the workflows, language and compliance posture differ. We map your vertical specifics in the discovery session so you don't pay for a generic SaaS retrofit.
Which authentication options can you build in — SSO, MFA, social login?
All of them. Microsoft / Google / Apple SSO, magic-link email, MFA (TOTP / SMS / passkeys), social login, plus enterprise SSO (SAML / OIDC) for B2B portals. Role-based access control is standard. We add audit-trail logging on every sensitive action so security reviews go fast.
Can the portal sync with our CRM, accounting and other systems?
Yes. That's usually the whole point — a portal that just shows what's already in the customer record. We integrate with HubSpot, Salesforce, Pipedrive (CRM), Xero, MYOB, QuickBooks (accounting), ServiceM8, Simpro, Tradify (job software), Stripe, Square (payments), Shopify, WooCommerce (e-commerce) — plus any internal SQL / REST / SOAP API or EDI feed.
Will it work on mobile? Can customers install it like an app?
Yes to both. Responsive by default — works on every phone and tablet. We deliver every portal as a Progressive Web App by default, so customers can add it to their home screen and open it like a native app, including push notifications and offline access for the parts that make sense. No app-store dance required.
How is this different from HubSpot Service Portal, Zendesk, Help Scout or Salesforce Customer Community?
Those are great products for the use cases they cover. Custom is the right call when (a) your portal is core to your product experience (not a support add-on), (b) you're paying per-user fees that scale painfully with growth, (c) you need workflows or compliance the SaaS platform doesn't support, or (d) you need it to look and feel like your brand — not the platform's. The scoping call covers both options honestly.
Do we own the code?
Yes. Every engagement results in source code that you own outright, hosted in your GitHub or Azure DevOps from day one. No per-user portal SaaS subscription to us. You can take the codebase to another developer at any time. Hosting is yours.
Best value · quote in 48 hours · code is yours · zero obligation
