Mining & Resources 5 months

Enterprise RAG Knowledge Management System

Intelligent Document Search and Knowledge Retrieval for Mining Operations

Western Australian Mining Corporation

RAG SolutionsAI DevelopmentData EngineeringCustom Software DevelopmentAI Infrastructure

75%Reduction in document search time

500K+Documents indexed and searchable

92%User satisfaction rating

$1.2MAnnual productivity savings

Understanding the Problem

The Challenge

A major WA mining company had accumulated decades of technical documentation—engineering specifications, safety procedures, equipment manuals, geological reports, and regulatory compliance documents—scattered across multiple systems. Engineers spent hours searching for information, often duplicating work or missing critical safety updates. Finding the right document was challenging; understanding and applying its contents was even harder, especially for newer staff.

Strategic Implementation

The Solution

We built a RAG-powered knowledge management platform that makes the company's entire document corpus searchable through natural language queries. The system ingests documents from multiple sources, chunks and embeds content for semantic search, and uses GPT-4 to synthesise answers from relevant documents. Engineers can ask questions like "What are the maintenance intervals for the CAT 797F haul trucks at Site B?" and receive accurate answers with source citations. The platform includes a chat interface for follow-up questions, document recommendations, and automatic alerts when referenced documents are updated.

Technologies Used

PythonLangChainGPT-4PineconeReactFastAPIAWSPostgreSQL

How We Did It

Our Approach

Document Audit

3 weeks

Catalogued 500,000+ documents across 12 systems, established data quality requirements and security classifications.

RAG Architecture

4 weeks

Designed vector database schema, chunking strategies, and retrieval pipeline optimised for technical documents.

Platform Development

10 weeks

Built ingestion pipeline, search interface, and chat system with citation tracking and source verification.

Training & Deployment

3 weeks

Deployed to operations teams with comprehensive training and feedback collection for continuous improvement.

This platform has changed how our engineers work. Instead of spending hours searching through folders, they ask a question and get accurate answers in seconds. The safety and compliance benefits alone justify the investment—now everyone has instant access to the latest procedures.
Chief Technology OfficerWA Mining Corporation

Measurable Outcomes